Koodos to Ken from Clera Windows + Doors. No pressure, came to my home, brought a sample window, let me examine it and the rest was up to me. Had them installed in April of this year and he's been there if for any reason I needed to ask any questions.
I had other windows that I had purchased in Sept of 2019, which (with the aid of Ontario Consumer Affairs) were picked up by the original company and a full re-imbursement was made to me.
I am unfortunately skeptical of my new windows from Clera and will be until after the winter months of 2021/2022 are over. With the previous company I was told "you have to expect a little rain, cold, wind and flies to come in". Here I thought windows were to keep out the elements. I now have good windows and they are from Clera.
I learned a valuable lesson even at my age of seventy-two, go with the company that makes the product NOT with a company that just sells it.
Ken, you and your installer Jeff are terrific.......Thank you, Kaylene
- Company Response
Thank you very much for the amazing 10-star review!. We are very happy that Ken and Jeff met and exceeded all your expectations. They will be trilled to read your feedback on how pleased you are with the service that they provided you with.
We are sure you will enjoy your new windows for many more years to come.
Enjoy in good health!