Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
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Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3631 reviews)

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Fab from Caledon
Fab from Caledon
1 review Bolton, ON
8/10

New Windows

I replaced all my windows in my home and the team were efficient, clean, knowledgeable and finished the job in a timely manner answering all my questions. I had one window cracked a few months later, and they replaced it right away....i would recommend using clera windows

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your input, Fab. We sincerely appreciative of your kind words!

pslyke in Etobicoke, Ontario Canada M9W6L4
pslyke in Etobicoke, Ontario Canada M9W6L4
4 reviews North York, ON
10/10

Installation of sliding patio door

The guys at Clera took good care of us. They did a sliding door install where there was previously a window. Need to cut a hole in the brick wall. They did a great job with the cut out, trimming, caulking and installing the window. The quality of the patio door was top notch. The crew was respectful of my house, taking off their shoes, cleaning up their mess before going, and putting drop sheets all over my room so there wasn't a giant mess. We shopped around a lot before purchasing. The Clera price was fair and the quality was good. Great job!

Approximate cost of services:
$2,650.00
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Company Response

Dear Pslyke. Thank you so much for the beautiful review. We do our very best to improve every home we set foot in and we're glad that this has been the case with yours. Congratulations on a great purchase!

Carol Stockton from CAYUGA
Carol Stockton from CAYUGA
2 reviews Rd, ON
10/10

windows

In March of 2013 I had 7 windows replaced and the employees were very good, polite, cleaned up after themselves. The windows are just simply lovely, easily to clean and open. I had a little problem and they were right here to correct the problem, certainly nothing major at all. If at anytime I have a problem just call and they are here within 24 hours or less. Very pleased..

Approximate cost of services:
$3,200.00
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Company Response

Carol, we are so pleased that you're happy with our products and installation. We truly appreciate your kind words!

Sharon from Burlington
Sharon from Burlington
2 reviews Burlington, ON
10/10

Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

John Gainham and Clera windows and doors came highly recommended to me as they did my neighbours home and they were very pleased.
I knew this was a good referral because my neighbour is very handy and does his own great work around his house.
John and his installation crew did fine job and cleaned up before leaving.
I will recommend John and Clera anytime. Thank you.

Approximate cost of services:
$1,400.00
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Company Response

Lovely review, Sharon. Thanks for putting a bounce in our steps!

Waldron from Toronto
Waldron from Toronto
2 reviews Etobicoke, ON
10/10

Windows

We undertook a major home renovation and needed new windows for the entire property. Frank Altieri from Clera was wonderful to work with and he made the entire process easy for us first-time home renovators. His professionalism was welcomed and he responded to all of our questions and concerns promptly and positively. He worked miracles to ensure that our windows would meet our tight timelines. The installers were great as well and managed to install all of our windows in one day. We are extremely happy with our choice to work with Clera and with Frank and recommend them highly.

Approximate cost of services:
$16,000.00
1 of 1 people found this review helpful.
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Company Response

Waldron. Thanks for the awesome review. We're so happy that you're happy. We're very confident that your new Clera products will be a welcome addition to your home!

Slaven from Mississauga
Slaven from Mississauga
2 reviews Mississauga, ON
9/10

Replacing all windows, patio French and entrance doors

Update May 15, 2014
A day after we placed the review below, Clara contacted us by e-mail, followed by phone calls next morning. We discussed all outstanding issues and scheduled necessary repairs for this Saturday.
We are pleased that Clara, especially Bobby and Raj, have made the effort to ensure our satisfaction with their product and service.
----------------------------------------------------------------------
In December 2013, Clera Windows replaced all windows, patio French and double entrance doors in our house. We started whole process in early September with Bobby, who took time and effort to explain in details what Clera can offer to us.
At first we were thinking to replace only 3 front large windows (each window has half-round top) and kitchen/breakfast area windows including patio French doors, as those doors start to leak. We contacted few companies (5 to be exact) and spent time with their sales reps, discussing in details what they have to offer. Clera Windows came on top of our selection offering most “bang-for a buck”, having good quality of their windows, excellent reviews, decent selection of standard colours, life time warranty for their products and very competitive price (and that definitely got our attention).
At the end, we decided to replace all our windows (that includes basement windows), patio French door and main entrance door with wrought iron glass inserts - big project.
Bobby was very helpful in making final decision on what type of window to select for each area answering all our questions and concerns. We signed the contract in September, with expected delivery (installation) within 8-10 weeks.
Installation started 3rd week of December, almost 3 weeks later then expected. We were told that our 3 custom half-round windows were reason for this delay. We were fine with it as long as the work would be completed before Christmas holidays.
Installation was experience on its own. First was demolition, knocking out existing windows, mess and dust everywhere, plus December weather – cold.
Installation went fine while main installer was on site. Unfortunately, when he was away (needed to pick up our doors from Clera facility), his crew didn’t pay much attention to details. They were rushing to install as many windows as possible.
Regarding new windows itself, they are good quality product with small imperfections: plastic cut-offs in gaps designed to hold bug-screens, screens on tall windows are hard to remove/install, our 3 half round (and expensive) window jambs are not exactly half round so custom half-round window trim (provided by Clera) doesn’t fit as it should.
We are extremely satisfied with windows efficiency and noticeable savings on our heating bills.
After five months how we had our windows installed, we still have some minor issues that haven’t been addressed.

Review has 1 previous version
Approximate cost of services:
$28,000.00
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Company Response

Dear Slaven, Thank you very much for business and we really appreciate your feedback. As per our records we received your service request in March and they were forwarded to our local branch. Our local branch ordered one sealed glass in April and he were to schedule an installer to go back and finish off the pending work. We apologize for the delays and we will try to get your service completed ASAP. Please feel free to contact our head office at 905-738-1870, if your service is not completed with in a week. Thanks - Admin

Elaine Smith from Burlington
Elaine Smith from Burlington
6 reviews Burlington, ON
10/10

New Door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was looking to replace my sliding door with one that had internal mini blinds. A friend recommended I call John Gainham from Clera windows and doors.
We got together and I am so pleased , the door looks fabulous!
John and his team did a terrific job and I will " play his name forward to all my friends."

Approximate cost of services:
$2,200.00
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Company Response

One of our favourite things is to start our day witha lovely Homestars review, Elaine! Thank you so much for yours!

Jane from Guelph
Jane from Guelph
1 review Guelph, ON
10/10

Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The windows look great.... the guys were fantastic that were here.. very professional and friendly.. I only felt bad because the one guy cut his finger...and all we had was a princess bandaid... he wore it with great pride lol..however i did go out and get proper ones and gave him some :) it was kinda cute hahah... its amazing how the new windows cut down on the noise from the hanlon...very impressed all around... right from the beginning with you ..till the install... I will definitely keep your number in case anyone needs windows. Again thanks so much for everything.

Approximate cost of services:
$4,000.00
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Company Response

Jane, we wish to thank you for your review. We love to hear from our customers and we're happy that you had a great experience with our company. Thanks again!

Peter and Anne  from Hamilton
Peter and Anne from Hamilton
1 review Hamilton, ON
9/10

New Door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were in the market for a new door and contacted John Gainham. He explained our options and made us feel comfortable with his approach and suggestions.
The Clera crew did a terrific job and we love the door.
Anyone that asks will be referred to John.
Thank you.

Approximate cost of services:
$2,300.00
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Company Response

Such a kind and generous review, Peter and Anne. Thank you very much!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices. Clera Windows ...
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