Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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88%

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Best of 2021 winner 14 timesBest of 2021winner 14 times

Reviews for Clera Windows + Doors

Average customer rating:
9.3 10 (3057 reviews)

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JC Joly from Toronto
JC Joly from Toronto
1 review Toronto, ON
10/10

Sliding Door into the garden

I asked for a very large sliding door in order to replace a wooden one.
I requested several quotes. Clera Windows provided good technical analysis and a good time frame for installation.

0 of 2 people found this review helpful.
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Company Response

Hi JC Joly,
Thank you so much for your thoughtful 10-star review! It's great to hear that we met your expectations with our customer service, great price and quality products. We appreciate you taking the time to share your thoughts with us and the public and we thank you for your business.

Best wishes!

Private User
Private User
Private User reviews Owen Sound, ON
9/10

New windows

Arrived on time
Worked efficiently
Nice neat job.
The guys where courteous and respectful.
Would recommend them to anyone.

0 of 2 people found this review helpful.
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Company Response

Hello Private User,

Thank you for your kind words! Seeing our customer happy is our number one priority. We're happy to hear you found our team to be cordial and professional. Your recommendation is greatly appreciated.

We look forward to the opportunity of working with you again.

All the best!

Private User
Private User
Private User reviews Calgary, AB
8/10

Front Door

Beautiful door. Excellent quality. Impressive installation. Timeline was substantially delayed, but I believe that was due to Covid.

0 of 2 people found this review helpful.
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Company Response

Hi Clera Customer,

Thank you for your valuable input regarding your experience with Clera Windows and Doors. We are delighted to hear you love your new door and very pleased with the service that our installers provided you with. We thank you for your understanding and apologize for the delay, Covid-19 has made all of our lives very difficult.

Enjoy your new beautiful Clera door!

violet.reidtaylor
violet.reidtaylor
0 reviews Guelph, ON
9/10

Window and patio door replacement

I’ve had Clera do work in my house twice, once to change my patio door and the second to replace five windows. They were professional, personable and did a great job.

0 of 2 people found this review helpful.
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Company Response

Hi Violet

Thank you very much for trusting us to be your source for top quality in windows and doors. We appreciate your great feedback and the 9-stars. We are always available to assist you again.

Enjoy your new window and patio door!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Bathroom and kitchen windows

Sales person was very helpful with details on our selection of windows.
Installers were friendly courteous and quick to install both windows with added insulation. Very pleased overall.
I did recommend Clera to a friend but was disappointed to learn that because of a different area( 12 km away) the price was much higher. He went with another company!

0 of 2 people found this review helpful.
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Company Response

Dear Private User,

Thank you so much for your business and your great 10-star review!. We are very pleased that your experience with Clera Windows and Doors was a good one. We would be delighted to assist you again in the future. We also thank you for recommending your friend and we are very sorry that we were unable to assist them. Prices are based on the projects.

The Clera team wishes you the best!

James in Kingston
James in Kingston
2 reviews Kingston, ON
10/10

6 windows and 2 doors

I have gradually replace the windows and doors in my house. The Kingston team of Clera windows and doors has made this process do able. The service from start to finish has been great. I totally recommend this company whether it is a single window or several like mine.

0 of 2 people found this review helpful.
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Company Response

Dear James,

Thank you for choosing Clera Windows and Doors for your home's window and door replacement needs, also for the 10-star review! Your satisfaction is very important to us, and it's wonderful to see your experience was nothing short of that.

Enjoy your new windows and doors!

All the best!

melville6243?
melville6243?
0 reviews St. Thomas, ON
8/10

stickers

Cash our rep was to send through e mail stickers for the window we now have them so i am please to say we can let NRG Wise to complete our Green Home Grant
Cash was very good
I cant say that about the factory side you should have sent the stickers out already on the window so that I did not have to ask for them

Also a shout out for good work done by Isaias installer

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Company Response

Hi Melvlle6243,

Thank you for your review, our rep. Cash informed us that she already send you the stickers. Perhaps you have not received them yet, she also mentioned that she was the one that brought to your attention the NRG Wise grants and helped you with the process.

If you don't receive them soon, please contact Cash again or our head office an we will be happy to assist you once again.

Private User
Private User
Private User reviews Ajax, ON
10/10

Exterior doors

We contacted the Clera team at the worst possible time, in 2020 in the middle of the pandemic, to replace a front door on a historic home that was hanging by it’s hinges and a deadbolt. The team were extremely responsive and had our door ordered as soon as we made a selection, and kept us informed about installation timelines (the pandemic slowed things down). The installation crew was friendly, respectful and did great work! We liked the Clera team so much we had them install a second exterior door this year as well. excellent products, friendly, knowledgeable and skilled staff

0 of 2 people found this review helpful.
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Company Response

Dear Private User,

Thank you so much for this great review!. We are very proud of our products and our employees, and they will be happy to hear about this glowing review of their work.

Thank you again and enjoy your new door!

Bartek in Toronto
Bartek in Toronto
0 reviews Vaughan, ON
9/10

Exterior Doors for Residential Church Conversion

I took on a church conversion into a residential property in the summer of 2020 during both peak and valleys of the current pandemic. The owner of local lumber home improvement store in Iroquois had come out to take the measurements of all five exterior doors I needed to replace in July of 2020 and that he would try and get me the doors before the winter. After several calls from my end in October of 2020 he finally said that he was unable to fulfill the order.

In April of 2021 I contacted Jerry at Clera Windows and Doors and he came out to take the measurements within a few days, and even though it took about 7 weeks longer -due to supply chain issues caused by the pandemic- to get the doors and have them installed he was able to meet my pre labour day date as I needed to sell the property due to a move out of country for work.
Jerry came back twice to make all the flashing and caulking look perfect and to make sure that everything was to mu satisfaction. A true professional that kept his word!

0 of 2 people found this review helpful.
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Company Response

Hi Bartek,

Thank you for taking the time to provide us with a review of your experience and for the beautiful pictures! What an amazing job!. We are delighted that Jerry was able to meet and exceed all your expectations.
We thank you for your business and we wish you the best in your new job!

jeansum61
jeansum61
0 reviews , ON
2/10

Sliding door installation

Waited many months for work, caulking done incorrectly and contacted the installer immediately still waiting for this to be repaired. Lock on door broke which I fixed with over the phone assistance

5 of 5 people found this review helpful.
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Company Response

Dear Jeanne,

Thank you for reaching out to us, we are very sorry to hear that you are having issues with your order and will like to apologize for the inconvenience that you've been experiencing. We take customer satisfaction seriously and we want you to know that we appreciate your feedback. Ken, from your local branch has been notified to contact you asap and to look into your outstanding issues. If you need further assistance please feel free to contact me. Rita @ rita@clerawindows.com.

Thank you for your business, and we wish you well!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.