More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera is a proud recipient of the Homestars Best Award for more than 10 years. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES: Windows & Doors Installation & Service
PRODUCTS: windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES: windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS: Clera Windows & doors,
STYLES: Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES: Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE: http://www.clerawindows.com/

YEAR ESTABLISHED: 1978
NUMBER OF EMPLOYEES: 125
RETURN POLICY: None
PAYMENT METHOD: Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS: CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
BONDED: Yes
WRITTEN CONTRACT: Yes
WARRANTY TERMS: Non Prorated Lifetime Warranty.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.2 10 (3710 reviews)

Toronto-9389

1 review Toronto, ON Joined 2008/10/16

2/10

Windows

Windows & Doors Installation & Service review in Toronto

09/04/2007

Worst company for delivery AND customer service. You order one thing and they bring you something different. Not only was the order several weeks late, they brought and installed the wrong windows. I ordered 5 white cross-hatched grid windows and they brought 5 clear pane glass windows. They said to uninstall the clear pane windows and install the cross-hatch grid windows that I originally ordered, I'd have to pay an extra $1,000+ or so.
In addition, I've been trying to call customer service because two windows need repair and the I've been leaving messages for two weeks and they still have not arranged an appointment to come and fix the windows.

Job Price

Approximate cost of services:: $1.00

8 of 8 people found this review helpful.

Was this review helpful?

Doctor from Toronto

1 review Toronto, ON Joined 2008/03/24

3.3/10

front doors

12/18/2006

I recieved the worst customer service! The doors were almost 2 months late, and no one called to keep me up to date. Promise after promise was broken. And the worst: when I complained to the VP and President, they didn't acknowledge how they had broken our contractual agreement and didn't manage the complaint at all....they sent me a letter stating that their business expansion had made them soooo busy!
I didn't even get the door the way I ordered it!

6 of 6 people found this review helpful.

CL, Pickering

2 reviews Toronto, ON Joined 2008/03/24

First Review

9.3/10

10/03/2006

Was very pleased with them. I guess it depends on the district rep because we were so happy with the results and time frame. I admit they are pricy but well worth it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Clera Windows + Doors

Reviews for Clera Windows + Doors

Sort by

More about Clera Windows + Doors