Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
Write a Review
Write a Review
Website
HomeStars
Plumbing
Drain Works Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Write a Review

Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1628 reviews)

Sort by

Kailen in Toronto
Kailen in Toronto
1 review York, ON
10/10

Cracked Drain Pipe Repair

Plumbing review in York

We had a cracked drain pipe from our upstairs bathroom which had a slow, consistent leak into our kitchen. I could see where the leak was coming from based on the water damage, and upon speaking with JP, he said if I am able to open the ceiling, it would save an exploratory charge, as long as the leak was visible. High five there as it saved over $100.

Chris came out to do the assessment and immediately saw the crack, pointed out our pipes (being over 90 years old) would have a chance on cracking a seam down the line. He then explained his 35+ years experience and that he isn't too worried and confident in his work and skills. You can just tell when people really know what they are doing, and he is one of them. We agreed to the quote and he cut out the cracked pipe, did a fantastic job retroing ABS to our iron pipes, was super clean and very efficient. I would 100% look to using Chris and Drain Works if anything else happens in the future.

Approximate cost of services:
$550.00
Was this review helpful?
Company Response

**Thanks Kailen** Thank you so much for taking the time to leave such a detailed and positive review of your experience with DrainWorks Plumbing! We are thrilled to hear that JP and Chris were able to provide you with the excellent service that we strive for. Our team takes great pride in their expertise and experience, and it's wonderful to hear that Chris's 35+ years of experience instilled confidence in you. We understand the importance of cleanliness and efficiency when working in your home, and we're pleased to hear that Chris maintained a tidy work environment and completed the job to your satisfaction. Thank you for entrusting DrainWorks Plumbing with your plumbing needs. Should you encounter any future issues, please don't hesitate to reach out. We look forward to serving you again! 416 486-0000 www.DrainWorks.com

Private User
Private User
Private User reviews Etobicoke, ON
10/10

Replacing drainpipe

Windows & Doors Installation & Service review in Etobicoke

Had 2 drain problems. Received reasonable quotes. Work started immediately and finished within 4 hours.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

**Thanks** It was a pleasure to read your 10 star review to learn that you were happy with our plumbing services. Thank you for taking the time to share your feedback, we really appreciate it. SO glad we could be of assistance. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Fin in Toronto
Fin in Toronto
12 reviews East York, ON
10/10

Toilet replacement and other services

Plumbing review in East York

Chris and Drainworks have come to our rescue on multiple occasions now, Im always amazed how friendly, quick and efficient they are. Highly recommended.

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

**Thanks Fin** We appreciate your review and thank you for taking the time to share your experience on the toilet replacement service provided. It is rewarding to know that on multiple occasions you have been so happy with our plumbing services. Thank you for the high referral and for continually choosing DrainWorks Plumbing. We look forward to hearing from you should you require plumbing or drain service again in the future. 416 486-0000 www.DrainWorks.com

Jay
Jay
3 reviews Richmond Hill, ON
10/10

Toilet Plumbing

Plumbing review in Richmond Hill

Called Drain Works to investigate discolouration on ceiling. They sent a plumber within 30-40mins. Chris from Drain Works provided a diagnosis and quote before starting the job. The toilet plumbing issue was fixed on the same day. His work was thorough, clean and dependable. Would highly recommend Chris to friends and colleagues.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

**Thanks Jay** We are very grateful for your review and thank you for taking the time to share your experience regarding the ceiling leak repair. It is rewarding to know you were happy with the quick arrival and the quality of the leaking toilet repair. We value your high referral for our plumbing services. Thank you for choosing DrainWorks Plumbing! We look forward to hearing from you should you require plumbing or drain service again in the future. 416 486-0000 www.DrainWorks.com

C in Toronto
C in Toronto
1 review Markham, ON
9/10

Good polite service

Markham

Chris took out our broken faucet, our old leaky water filter and broken soap dispenser. He installed our new faucet that we had bought ourselves. He listened, took a quick look, then gave us options with prices. He was up front with pricing and reasons for those prices. We decided to stick with installing what we had bought. When there was a decision to be made, he waited patiently for me to contact my husband and did other things while waiting. After we decided he agreed with the decision and I felt that I had made the best choice. Everything looks great, works well and it took about a couple hours to finish.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

**Thanks C** We really appreciate your review regarding the kitchen faucet repair service Chris provided. Customer service is top priority and we strive to provide the best plumbing experience possible for every client, so it is very rewarding to know that you were so happy with our work. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Kathleen Gallivan from Toronto
Kathleen Gallivan from Toronto
10 reviews Toronto, ON
10/10

Outdoor faucet and interior pipe replacement

Plumbing review in Toronto

I needed my outdoor faucet replaced but my local, standby plumber said that he couldnt do it. After calling Drain Works, Chris Leger examined the problem, offered me the options and then repaired the damage, replaced the faucet and was scrupulous in making the opening in the basement drywall as small as it could be. He also left a detailed, illustrated outline explaining how to turn the system off in the winter. Best plumbing service I have ever had.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

**Thanks Kathleen** It was such a pleasure to read your review and learn how happy you were with the plumbing service provided. Thank you for taking the time to share this experience here for all to see, it is much appreciated. We strive to provide the best customer service experience matched with quality workmanship; it is rewarding to have our efforts acknowledged and called out by you. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Private User
Private User
Private User reviews East York, ON
10/10

Bathroom sink leak fix and fixture replacement

Plumbing review in East York

Fast turnaround. They were at my house within 2 hours after calling. The guys were very friendly and efficient. Very satisfied.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

**Thanks** We appreciate your review and thank you for sharing your experience. It is rewarding to learn that you were so happy with our services. We strive to be our best to provide quick and quality service; thank you for acknowledging our efforts. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Wes (Etobicoke) in Toronto
Wes (Etobicoke) in Toronto
2 reviews Etobicoke, ON
10/10

bathroom faucets

Plumbing review in Etobicoke

I needed to replace two bathroom faucet sets that were 30 years old. Chris from Drainworks gave me an estimate and the provided the installation services a few days later. Chris was on time, fast & friendly, as well as doing a quality job. I'd recommend Drainworks for any plumbing job you need. Wes K.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

**Thanks Wes** It was a pleasure to read your review and learn how happy you were with our plumbing services. Thank you for taking the time to share your positive experience here for all to see. It really is so rewarding for us to know that you were satisfied with our work and that we could be of assistance. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing and referring DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Private User
Private User
1 review North York, ON
10/10

Bathroom Fixture Replacement

Bathroom & Kitchen - Fixtures & Accessories review in North York

Drain works was amazing! Very fast and friendly service. Scheduling was easy and everything was explained to us before the job was started. Armando and Josh were on time and they fixed and installed all new fixtures (toilet, faucets) and shower faucet/diverter. In 2 of our bathrooms. They were quick, organized and very clean. Armando spotted other issues and fixed them for us so we would not have more issues in the future! Thank you Drain Works and the team for a fantastic service experience!

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

**Thanks** We are very grateful for your review and thank you for taking the time to share your experience. It is rewarding to know that you had a fantastic service experience. Customer service and quality work have always been the bedrock of DrainWorks Plumbing; we thank you for these kind words acknowledging our efforts. We look forward to hearing from you should you require additional plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing. 416 486-0000 www.DrainWorks.com

Private User
Private User
Private User reviews Etobicoke, ON
10/10

Pipe replacement in basement

Plumbing review in Etobicoke

Workers were efficient, polite and didnt disrupt the family hardly at all. Lou explained everything clearly and Stephan and Walter did great work.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

**Thanks** We are very grateful for your review and thank you for sharing these kind words on your positive experience. We strive to be our best and we are so happy that you were satisfied with our service. We look forward to hearing from you should you require plumbing or drain service assistance again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.