Drain Works Plumbing

Drainage Contractors
46 Fieldway Road Unit 7 Toronto ON M8Z 3L2
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Drain Works Plumbing
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95%

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Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1576 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Amazing Plumbing Service! A++ For DrainWorks.

Chris and his partner (Yvan I believe) from DrainWorks were absolutely amazing!!!! I called DrainWorks because I wanted a reputable and licensed plumber to handle leaking issues in the kitchen.

They arrived on time, were very professional (wore shoe booties inside the home - photo attached) and are VERY knowledgeable.

They ran tests with me watching, showed me where the leak was coming from, and offered to replace the old brass pipes with the newest standard on the spot. He told me the price, how long it'll take and he has all the gear in the truck ready to go to fix it - No 2nd visit needed!!!

After replacing the old brass with the new stuff, he ran several tests again and boom, no leak. They even cleaned up afterwards, no water and no sawed off piping left. It was all cleaned up by them.

I'd give them 6 out 5 stars if I could. I would recommend them to anyone looking for a proper plumbing service! A++ DrainWorks. Will 100% hire again and refer to friends/family.

Approximate cost of services:
$850.00
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Company Response

**Thanks** It was an absolute pleasure to read your review and learn how happy you were with our plumbing service. Thank you for taking the time out of your schedule to share your experience. It is rewarding to know we could be of assistance and to have our customer service efforts acknowledged by you. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing! 416 486-0000 www.DrainWorks.com

Private User
Private User
Private User reviews Toronto, ON
10/10

Vanity disconnect and reinstallation

Armando and his assistant disconnected and reinstalled our outdated vanity. The existing plumbing was unusual. Not a problem as they came up with a less complicated solution. They also fixed a broken shower lever, and changed a leaky shut off valve while they were here.
We were very happy with our service, and the work that was completed.

Approximate cost of services:
$1,500.00
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Company Response

**Thanks** We are very grateful for your review and thank you for taking the time to share your experience here for all to see. It is rewarding for us to learn how happy you were with our services and to know that we could be of assistance to your satisfaction. We look forward to hearing from you should you require any future plumbing or drain service. Thanks for choosing DrainWorks Plumbing!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Sewage Pipe Replacement

Armando and his team did a spectacular job. We had emergency sewage backup in our newly renovated basement &the team worked very efficiently in assessing the repairs/replacements needed and completed the huge job (replaced all of the sewage pipes inside and outside of our large home) in about a week. Left the inside and outside of the house very clean. Staff were professional and very hard working. The scheduler - JP, always called the day ahead to let us know when the staff would be arriving. Overall, very positive and professional service. Price seemed reasonable for the large plumbing job completed. We highly recommend Drainworks. Thanks again!

Approximate cost of services:
$23,000.00
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Company Response

**Thanks** It was such a pleasure to read your review and learn how happy you were with our services. We strive to go above and beyond when it comes to customer service and quality work, and having our efforts acknowledged by you is very rewarding. Thank you for taking the time to share your positive experience here for all to see, and for your high recommendation to DrainWorks Plumbing. We look forward to hearing from you should you require future plumbing or drain assistance. Thank you for choosing DrainWorks Plumbing!

Private User
Private User
Private User reviews Markham, ON
10/10

Rebuild pipes under kitchen sink

JP was excellent in both cleaning up a mess a previous company left and creating a solid plumbing infrastructure under my kitchen sink. He was on time, worked diligently and was very skilled and professional. I would not hesitate to call him for any other jobs, small or large.
Thanks JP, its comforting knowing I wont have any surprises with backups or leakages

Approximate cost of services:
$900.00
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Company Response

**Thanks** We are so very grateful for your review and appreciate you taking the time to share your plumbing service experience. It is rewarding to know that we could be of assistance and that you were so happy with our work. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

GeenieB
GeenieB
0 reviews Vaughan, ON
10/10

Quick response and well done job

Was supposed to be a simple install of a new toe tester in the tub but the specialist, installed a new pipe, re-affixed and bolted in other fixtures as well - all for the same price. He was quick and did a very good job.

Approximate cost of services:
$350.00
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Company Response

**Thanks Gina** We very much appreciate your review and thank you for taking the time to share your positive service experience. It is rewarding for us to learn that you were so happy from start to finish. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing!

Scott in Toronto
Scott in Toronto
2 reviews Toronto, ON
10/10

Leaking pipe solved and then some

Had a Sudden leak in ceiling behind drywall which caused a headache (obvious damage to walls and ceiling) . I registered the project on homestars. JP called and immediately I knew Fast, efficient, clean and fixed properly - was going to be the way this got dealt with. I wasnt wrong. Absolutely great service. Chris came and put his expertise to use solving the immediate issue and also switched out some other parts to prevent issues moving forward - excellent suggestion and very much appreciated. You wont be disappointed with this firm - highly recommend.

Approximate cost of services:
$850.00
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Company Response

**Thanks Scott** What a pleasure it was to read your review and learn that you were so happy with our plumbing services, from start to finish. Thank you for taking the time to share your experience and providing such a high referral; it is very much appreciated. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

Private User
Private User
Private User reviews Toronto, ON
10/10

Fast, informative, professional, great communication

Professional, informative and timely service done cleanly. I needed urgent replacement of my home's water service line because the 90-year-old pipe sprang a leak and was threatening to burst in my basement. My sewer drainpipe was also in bad shape. I had no time to mess around. I called my friend's plumber who knew guys and I also called Drain Works who'd impressed me several years ago.

First guys: cheaper quote, but verbal quote only, poor communication, unclear they were insured or pulling the required permit, no explanations, seemed as if they would just show up and wing it and hope for the best.

Drain Works: more expensive quote, but on-site assessment, written quote, guaranteed price, proper permits, checked before they dug, double-checked the property line location, coached me on managing the City, made sure in advance that the City's turn-off worked, fully insured, fully explained the options and risks, answered all my questions, guaranteed their work in writing, even gave me a freebie tip that saved me money with the City.

If I'd had time to keep searching for more quotes, maybe I would have found another acceptable firm that was cheaper.

But it was clear to me that I could work with Drain Works easily and be confident this major home infrastructure job would get done right and fast. They came when they said they would, worked hard, finished on time and left my place so tidy.

So, lots of praise and no regrets about taking the higher quote.

And part of me suspects that if I'd gone with the "cheaper" first guys, I'd still have an open hole in my front yard or a supply line that didn't meet City standards, or have paid several thousand dollars more due to unexpected problems, with no recourse.

Hire Drain Works if you can.

Approximate cost of services:
$6,500.00
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Company Response

**Thanks** It was an absolute pleasure reading your review and learning about your positive service experience with DrainWorks Plumbing. It is very rewarding to know that we could be of assistance and that our expertise and efforts gained the confidence you needed to move forward and get the job done right. Thank you for your high praise and recommendation, it is very much appreciated. As always we are here should you require plumbing or drain service in the future. Thanks for choosing DrainWorks Plumbing!

janet in Scarborough
janet in Scarborough
12 reviews Toronto, ON
10/10

new laundry taps to fix leak also repair a copper pipe leaking in ceiling

Drainworks responded to my request for quotes first and we arranged a time to see what the problems were. I was very happy with the professional manner Chris completed all the tasks. My home was left spotlessly clean and it was a pleasure to work with Drainworks. I will absolutely use them again.

Approximate cost of services:
$1,097.00
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Company Response

**Thanks Janet** We are very grateful for your review and appreciate you taking the time to share your plumbing service experience here for all to see. It is rewarding to know that you were so happy with our service from start to finish. We are so glad you chose DrainWorks Plumbing! We are here for you should you required plumbing or drain service again in the future.

Arlene in Toronto
Arlene in Toronto
0 reviews Toronto, ON
10/10

Repair leaking pipe, general upgrades

Chris fixed a pipe that was leaking from the second floor onto the main floor. He also upgraded the bathroom water valves, removed a leaking toilet, and replaced the main water valve in the basement. JPs advice with respect to the water main repair was perfect. Will definitely call DrainWorks in the future.

Approximate cost of services:
$3,000.00
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Company Response

**Thanks Arlene** We very much appreciate your review and thank you for taking the time to share your experience. It is rewarding for us to know that you were happy with our service from start to finish. So glad we could be of assistance. We look forward to hearing from you should you required plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

Hugh from Toronto
Hugh from Toronto
2 reviews Toronto, ON
10/10

Discover the cause of a leak into the ceiling of our finished basement

Two guys worked hard to detect what had caused the leak and learn how to fix it.
They were respectful of our home and did not leave a mess

Approximate cost of services:
$260.00
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Company Response

**Thanks Hugh** We appreciate your review and thank you for taking the time to share your positive experience with us. It is rewarding for us to hear that you were so happy with the services. As always, we are here should you require future plumbing or drain assistance. Thank you for continually choosing DrainWorks Plumbing!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company providing full plumbing services, drain cleaning, drain repair and drain replacement. All our plumbers are 100% licensed, insured and commission-free! We take great pride in being one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (twice) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!

We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more. Finally, an experienced local plumber near you that you can trust and rely on!

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.

DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

**COVID-19 UPDATE - DrainWorks Plumbing is open and in full operation adhering to all Covid-19 protocols in place to offer the help you need when you need it most keeping everyone safe.**

CATEGORIES
Drainage Contractors, Bathroom & Kitchen - Fixtures & Accessories, Drain Services, Plumbing, and Waterproofing
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.