Drain Works Plumbing

Thank you to Lou, Stefan and their team for your quick response and meticulous work. At our 70 year old home, what started as a kitchen sink that would not drain turned into a massive repair job involving 2 basement digs and a front yard excavation. Ultimately they removed the blockage, replaced the damaged sections of sewer drain under the house, and put in new sewer from our property line to the house. Since we had the front yard dug up anyway, we opted to replace the 1/2copper water supply with 3/4 to bring it up to todays standards. While the job was big, the team was amazing to work with. I called on a Saturday afternoon and the crew arrived Monday morning ready to investigate. Lou and his apprentice explained each step and provided various options. When it came time to excavate, I was pretty nervous as we had just redone our basement and they had to excavate in two areas. Stefan and his crew were incredibly careful and tidy. It was a lot, and I mean a lot, of mud and clay, but you wouldnt believe the meticulous job they did in protecting our furniture, carpet, etc. At the end, everything was back as it was leaving me with only some minor flooring repair and paint touch ups to do. Same with the yard, they went to great pains to avoid damaging our landscaping and to keep the mess to a minimum, which I greatly appreciated. In a month theyll return to tamp down the remaining clay and add some topsoil so I can sod.

Weve worked with Lou and Chris from Drain Works before for various indoor plumbing jobs, so I knew theyd be great again for this job. Excellent customer service (thanks J-P) amazing work, incredible attention and care for property. I wouldnt hesitate to recommend to anyone for plumbing jobs big or small.

A really great experience! From start to finish, DrainWorks impressed me. They booked an appointment for me the day I requested it and were very responsive throughout. We had a slow draining sink ever since we moved in 10 years ago and Chris went through the process to snake the drain. The situation was so bad, he ended up replacing the pipes in our wall/ceiling. Throughout it all, Chris was very professional, friendly and patient. He showed up when he said he would and did the work just as he described it. And he left no mess afterwards. An amazing experience - will definitely use DrainWorks again for my plumbing needs. Thanks a bunch!

We had a cracked drain pipe from our upstairs bathroom which had a slow, consistent leak into our kitchen. I could see where the leak was coming from based on the water damage, and upon speaking with JP, he said if I am able to open the ceiling, it would save an exploratory charge, as long as the leak was visible. High five there as it saved over $100.

Chris came out to do the assessment and immediately saw the crack, pointed out our pipes (being over 90 years old) would have a chance on cracking a seam down the line. He then explained his 35+ years experience and that he isn't too worried and confident in his work and skills. You can just tell when people really know what they are doing, and he is one of them. We agreed to the quote and he cut out the cracked pipe, did a fantastic job retroing ABS to our iron pipes, was super clean and very efficient. I would 100% look to using Chris and Drain Works if anything else happens in the future.

Had 2 drain problems. Received reasonable quotes. Work started immediately and finished within 4 hours.

Chris and Drainworks have come to our rescue on multiple occasions now, Im always amazed how friendly, quick and efficient they are. Highly recommended.

Called Drain Works to investigate discolouration on ceiling. They sent a plumber within 30-40mins. Chris from Drain Works provided a diagnosis and quote before starting the job. The toilet plumbing issue was fixed on the same day. His work was thorough, clean and dependable. Would highly recommend Chris to friends and colleagues.

Chris took out our broken faucet, our old leaky water filter and broken soap dispenser. He installed our new faucet that we had bought ourselves. He listened, took a quick look, then gave us options with prices. He was up front with pricing and reasons for those prices. We decided to stick with installing what we had bought. When there was a decision to be made, he waited patiently for me to contact my husband and did other things while waiting. After we decided he agreed with the decision and I felt that I had made the best choice. Everything looks great, works well and it took about a couple hours to finish.

I needed my outdoor faucet replaced but my local, standby plumber said that he couldnt do it. After calling Drain Works, Chris Leger examined the problem, offered me the options and then repaired the damage, replaced the faucet and was scrupulous in making the opening in the basement drywall as small as it could be. He also left a detailed, illustrated outline explaining how to turn the system off in the winter. Best plumbing service I have ever had.

Fast turnaround. They were at my house within 2 hours after calling. The guys were very friendly and efficient. Very satisfied.

I needed to replace two bathroom faucet sets that were 30 years old. Chris from Drainworks gave me an estimate and the provided the installation services a few days later. Chris was on time, fast & friendly, as well as doing a quality job. I'd recommend Drainworks for any plumbing job you need. Wes K.