Drain Works Plumbing

Drainage Contractors
46 Fieldway Road Unit 7 Toronto ON M8Z 3L2
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Drain Works Plumbing
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93%

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Reviews by rating (past 12 months)
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Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for Drain Works Plumbing

Average customer rating:
9.5 10 (1509 reviews)

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Zenovia in Mississauga
Zenovia in Mississauga
1 review Mississauga, ON
10/10

Exceptional!

To be rated the best in Toronto comes only after many years of dedicated service. DrainWorks has achieved this impressive recognition, more than one time. There are no words to adequately express my deep gratitude to Chris Leger & the supportive staff at DrainWorks. Chris is a master plumber, who consistently conducts himself in a professional manner, always communicating respectfully & effectively. His work is flawless & superlative, his integrity is inspiring, his energy is remarkably positive! I highly recommend DrainWorks!

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Company Response

**Thanks Zenovia** What an absolute pleasure it was to read your review. We are so very thankful that you have shared your great experiences here for all to see. We really appreciate it! Thank you for the recommendation. It is rewarding to know that you are always happy with our service. We look forward to hearing from you should you require plumbing or drain assistance again in the future.

Barbara in Etobicoke
Barbara in Etobicoke
2 reviews Toronto, ON
10/10

They resolved my problem

After a terrible rainstorm weeks ago my carpet in basement was wet in centre of room. Drain backed up, had a carpet company take off wall-to-wall to reveal drain. DrainWorks scoped to show a trap from when this 1920s home was built, which had to be removed as well as too many tree roots from the Toronto tree out from. I hired the, to dig down, take out trap, remove tree roots and replace all exterior pipes. Excellent team and quick and professional service. Hoping all will be well in the near future.

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Company Response

**Thanks Barbara** We are very grateful for your review and we thank you for taking the time to share your experience here for all to see. It is very rewarding to know that we could be of assistance and that you were so satisfied with our services. Thanks for choosing DrianWorks Plumbing as your plumbing and drain service providers!

Bernie H. in Toronto
Bernie H. in Toronto
3 reviews Toronto, ON
10/10

repair to exterior drain pipe

We have used Drain Works for a number of plumbing issues in the past and were very satisfied. When we had a drain blockage we called them first. They were able to identify the problem and scheduled a date for the repair quickly. Our front garden had to be dug up. The problem was confirmed and the repair completed quickly. The drain system was checked with a camera and tested thoroughly to ensure the problem was resolved. The garden was restored to original condition and all debris removed. I was very satisfied with the care taken and the thorough approach. They are very conscientious and I would recommend them. any plunbin

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Company Response

**Thanks Bernie H.** We appreciate your review and thank you for taking time out of your schedule to share your experience here for all to see. It is so rewarding to know that we could be of assistance and that you were happy with our service. We look forward to hearing from you should you require plumbing or drain service again in the future. Thank you so much for your recommendation and for choosing DrainWorks Plumbing!

John from Etobicoke
John from Etobicoke
4 reviews Toronto, ON
10/10

Drain scope and repair

I called Drainworks to have my backed up drain checked. Lou was dispatched to check with a camera and showed up on time. He was very courteous and gave an estimate. I proceeded with the work and they were fast and clean. Very happy with their service and I would highly recommend them!

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Company Response

**Thanks John** Thank you so much for sharing your experience and for your high recommendation; we really appreciate it! It is so rewarding for us to know that you were happy with the service provided from start to finish. Thanks for choosing DrainWorks Plumbing; we look forward to hearing from you should you require any plumbing or drain assistance again in the future.

heidimcmahon@gmail.com in Mississauga
H. N.
2 reviews Toronto, ON
10/10

Clogged pipes

Wonderful service! Polite, friendly, and professional.
Would recommend to anyone. The front end staff was very helpful as well, and worked to get someone to my place ASAP. Have used Drainworks each time we needed help.

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Company Response

**Thanks H.N** We are very grateful for the review and thank you so much for taking the time to share this experience. It is very rewarding to know you have been happy with our service from start to finish. Thanks again, we really do appreciate your recommendation! As always, we look forward to hearing from you should you require plumbing or drain assistance again in the future.

Johnny  from North York
Johnny from North York
2 reviews Toronto, ON
10/10

Highly Recommended

Chris is a master plumber and has been working with us for the past decade. He is prompt, honest, excellent at his trade, respectful, polite and puts 110% of himself into his work. Luke and Jim are also fantastic! All of the Drainworks gentlemen are clean and thorough, real pros! They are great with our dogs and our dogs just love them. J.P. is amazing at managing the office and client bookings... he crosses his t's and dots his i's. Thank you for all of your amazing service over the years! We highly recommend Drainworks Plumbing!

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Company Response

**Thanks Johnny** It was a pleasure reading your review to learn how happy you were, and have always been with our service over the years. Thank you so much for sharing your feedback and for providing such a strong recommendation. As always, we are here when you need us and we look forward to hearing from you should the need arise. Thanks for continually choosing DrainWorks Plumbing!

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement bathroom

Call Drainworks because our basement washroom toilet was leaking around the bottom. They came over and took a look at it and replaced the toilet and seal. They also put a camera through the pipes to confirm if there were any other problem. They were very professional and gave me a competitive price and did all the work quickly and neatly. I would recommend they to anyone.

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Company Response

**Thanks** We appreciate your review and thank you for taking time out of your schedule to share it with us. It is so pleasing to know that we could be of assistance. We look forward to hearing from you should you require plumbing or drain service again in the future. Thank you for your recommendation and for choosing DrainWorks Plumbing!

Pat Kirby
Pat Kirby
1 review Pickering, ON
10/10

awesome work

I had some issues with plumbing : outside faucets leaking , & defective shut off valve for my humidifier. While driving home one day from work I saw a Drain Works truck & thought I would give then a call. Called an arranged an appt for evaluation & estimate. The worker was amazing, on time , professional, knowledgeable( experienced) . Great work ! Would recommend Drain Works!!! Thanks Again, Pat K

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Company Response

**Thanks Pat** We are very grateful for your review and thank you for taking the time to ensure your experience was shared here for all to see. It is very rewarding to know that you were so happy with the service provided. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing!

Nancy on Deloraine
Nancy on Deloraine
7 reviews Toronto, ON
10/10

Basement Pipe and Drain Replacement

We have been helped by DrainWorks, on a few occasions, over the many years we have been in our North Toronto home. So when we had a backup problem with our Basement drain last week, one thing that helped us not panic, was we had no doubt about who to call. Sure enough, Drainworks sent Jim to help us within an hour. In short order, Jim had diagnosed the problem and given us the information we needed to feel comfortable giving the go ahead to replace the main pipe that connected up to our new backwater valve. While we could have just replaced a portion of the pipe to get a better join to the backwater valve, we decided to replace all of the main inside pipe that runs from the City drain to our drain. We also, replaced the drain.

The work was scheduled for the next Monday 8:00 am. Jim had advised that it may not be him overseeing the work but another team member and his crew would take great care of us. On the dot of 8:00 am that Monday, the door bell rang and it was Lou from DrainWorks. Lou and his team including Andrew, Misha and Roman were just fantastic. From the moment they arrived, we knew we were in good hands. We had just had some drywall and lighting upgrades in the Basement and great care was taken to prepare the site for minimum disruption and damage. Lou advised that once the first part of the excavation was done, he would be able to assess the condition of other branch pipes. Once more exploration was possible, Lou’s knowledgeable, thoughtful and patient approach helped us better understand what he was recommending and why. Once we had all the information we needed and gave the go ahead for further work, there was doubt in our mind that we had made the right decision. Everyone worked so hard and stayed later so the job could be done in once day!

We were invited to visit the Basement, a number of times during the day, for updates on progress and to answer any of our questions...WOW! When the crew were finished, Andrew invited us to take a look before they left. We couldn’t believe how they had cleaned up the work area. It was a big and messy job and it was hard to tell they had been there except for the newly cemented areas...WOW again.

Thanks for everything, we couldn't have asked for a better crew.

Nancy and Anita
108 Deloraine Ave.
Toronto

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Company Response

**Thanks Nancy and Anita** WOW, such a pleasure reading your review! We greatly appreciate you taking the time to share this experience here for all to see. It is rewarding to have our efforts validated by you and to know that you were so happy with our service. Thank you for continually choosing DrainWorks Plumbing! As always, were here for you should you require any future plumbing or drain related assistance.

bill.jean in Etobicoke
bill.jean in Etobicoke
1 review Toronto, ON
10/10

Bathroom plumbing

I would like to thank DrainWorks, Chris in particular, for a job well done .
Right from the consultation to the special request for the bath tap replacement. Chris took on all our requests with a good professional attitude, everything went smoothly and we are pleased with the end result.
This is the second time that we’ve used DrainWorks, the first time it was Jim and he also did a great job of looking after us.
Shout out to JP for handling questions and being the go between.

B & J

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Company Response

**Thanks Bill.Jean** We are so very grateful for the review and thank you for taking the time to share your positive experience. It is rewarding to know that you were happy with our service from start to finish. As always, we look forward to hearing from you should you require assistance again with any plumbing or drain related matters. Thanks for choosing DrainWorks Plumbing!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Works Plumbing

DrainWorks Plumbing is a customer-first, Toronto-based plumbing company. All our plumbers are 100% licensed, insured, commission-free, and of course professionally trained! We take great pride in having won the Consumer Choice Award for Drain Service Excellence in Toronto and GTA 13 years in a row – the only plumbing company with this distinct honour. Reflective of this, we are also one of the most reviewed companies on HomeStars in North America! We are also proud to say that we have been chosen (again) as the "best plumber in the city" by Toronto Life magazine, as evidenced by their "Busy person's survival guide" issue. High praise from a wonderful and trusted publication!
We employ full-time salaried plumbers rather than commission-based plumbers that are motivated to up-sell you. All of the DrainWorks plumbers in Toronto and surrounding areas are fully licensed, insured, and professionally trained. We are also proud to say that 100% of our employees have been with us for 10 years or more.

Further, we've recently had the honor of being one of a select few companies across all trades, hand picked by Gemini award winning TV host and contractor, Bryan Baeumler, of HGTV's Leave it to Bryan and Disaster DIY to be Baeumler Approved. A high mark of quality, indeed.

You can count on DrainWorks for all your plumbing and drain-related needs in Toronto. Our plumbers are ready for your call with clear and upfront pricing and will always arrive on-time and fully prepared with everything they can foreseeably need.
DrainWorks Plumbing also likes to help and support our local Toronto community and charities, such as for the Easter Seals and SickKids Foundation.
Please take a few moments to read these plumbing reviews from our customers, so you too can learn about and take advantage of the ‘DrainWorks Difference’. We hope you choose us for your next call to the plumber!

CATEGORIES
Drainage Contractors, Drain Services, Plumbing, Waterproofing, and Bathroom & Kitchen - Fixtures & Accessories
PRODUCTS
Plumbing problem? Drain clog, drain backup, or basement flood? Or do you just need a new plumbing fixture installation? Or perhaps a full drain pipe excavation and replacement?
SERVICES
Full service plumbing, emergency plumbers, complete drain cleaning, underground sewer pipe replacement and waterproofing
STYLES
Available with clear upfront pricing, on time & prepared!
SPECIALITIES
Residential plumbing services in Toronto, drain cleaning, drain pipe excavation and replacement, drain snake rootering, drain camera inspections, drain hydro-jetting and more.
WEBSITE
https://drainworks.com
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cash, Interac, Visa, MasterCard
LICENSES
Master Plumber License P26570; Plumbing Contractor License T94-4853957
MEMBERSHIPS
Better Business Bureau, Ontario Regional Common Ground Alliance, PSI, Retail Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Staples Canada wide Service Excellence Award, recognition by 2 Prime Ministers and 4 Premiers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty on all new underground drain workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.