Reviews

10/10

Hire a Maid has been cleaning my house beautifully for years and I wished to acknowledge how scrupulous they have been with Covid. All precautions are taken, Kira today wore a mask even when I was not in the room, and she used all the disinfectant cleaners I asked for, rather than my standard organic cleaners. I felt safe and my house sparkles as it always does after a cleaning. Thank you, Kira!

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Company Response

Hi Kathleen, thank you for highlighting our team’s commitment to safety and sending kudos for Kira’s efforts to make your house sparkle!

10/10

Paul Soldano was remarkably efficient in diagnosing and fixing our problems. He explained everything that he did in language comprehensible to a non-electrician. He also did a complete check of all our electrical systems and made some useful recommendations. I feel that we have found “our” electrician for all future work.

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Company Response

Hello Kathleen, thank you for taking the time to leave a review. We are so happy that you received excellent customer service from our electrician Paul. We look forward to working for you again in the future, have a great day!

10/10

My shower has slowly been losing its power when the hot water is turned on. Zahir arrived promptly at 8:30 a.m. and diagnosed the issue, saying that, given what I told him, the problem was likely the cartridge. He cautioned that this was only a 60% likelihood. He then gave me my options. He was courteous, very efficient and explained the problem in detail that I, a non-plumber, could understand. I hope to have him back when we go forward with the repairs.

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Company Response

Kathleen super awesome that you did this review so quickly. Hoerner is so appreciative of the reviews. The online presence is critical to doing business. We thank you very much. Cheers Tracey

10/10

I have had a nephew and his girlfriend living in my basement for three years. They just moved out and the never-cleaned, 5-year-old carpet was dirty. Ivan was thorough and informative, leaving the carpet looking like it was brand new. Excellent service.

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Company Response

Kathleen,
Thank you kindly!
It was my pleasure to see how thrilled you were when you came downstairs and saw the results.

Ivan Tsapovski

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Fabulous service from the service man, John , who has looked after our furnace and air conditioner for the past three years. . . Thanks again. . . . .

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had James as our service technician. He was superb! He asked if we wished to have our ac filter changed, which is something that no one has ever asked us (he changed it for us, and it was shockingly filthy). He also provided us with the correct size filter for our furnace. Remarkably, he came by the house the next day with two extra filters so that we are set for years! I would welcome him into our home again for any reason whatsoever. Thank you, Direct Energy for employing such competent and dedicated technicians.

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