Enercare Home Services

Drain Services
ON L6A
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Enercare Home Services
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79%

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Reviews by rating (past 12 months)

Reviews for Enercare Home Services

Average customer rating:
8.1 10 (4043 reviews)

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Short cycle
Short cycle
0 reviews Mississauga, ON
10/10

Required new furnace and AC

Our furnace starting short cycling, safety valve/latch had to kick in to shut it down. In layman's terms it was old, tired and overheating. We were totally dependent on the 18 year old safety valve to keep us safe. Needless to say, I became a bit paranoid and every time it boomed to start up I would be scared. Hence new furnace and AC. New AC because the old wouldn't feed into the new high efficiency furnace

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Private User
Private User
Private User reviews Markham, ON
10/10

Service

I had a furnace issue and contacted Enercare as a I have a protection plan. They promptly, professionally and efficiently came by and looked after my issue. Thank you again Enercare!

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Flavia in Barrie
Flavia in Barrie
0 reviews Toronto, ON
10/10

Service Call Response

Was having hot water issues and Thomas' was able to assess the problem in less time than expected. He discovered leak in my water heater, however, he was unable to address the problem on the same day because a part was needed to fix the issue. He returned with the part and all was made well. It's also important to note that while I wait for the Thomas' return to rectify the issue I experienced no loss of hot water because whatever he did in the interim worked. Thank you Thomas Sat.

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Private User
Private User
Private User reviews London, ON
10/10

Furnace Maintenance

Furnace maintenance was completed efficiently by knowledgeable, experienced serviceman in an efficient, courteous manner. Booking of appointment was effortless and done very easily and a suitable date and time was arranged.

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KW
KW
1 review Markham, ON
8/10

Furnace repair in Markham - Gie is the role model of technicians !

Enercare almost lost us as a customer because our furnace was not working for five days since Thurs Jan 21, 2021. But, the technician (Gie) that Enercare sent on Tues Jan 26, 2021 did such an excellent job that we decided to stay with Enercare.

Gie was like a "godsent". He did his diagnosis on the furnace, and explained to us what he had to do to fix the furnace. He also did a very thorough check to ensure the broken gas valve was the only issue. We also asked Gie to do the Annual Maintenance under our service contract with Enercare. Gie was very thorough examining the furnace and explaining to us the condition of our furnace.

Gie is very knowledgeable and he has so much passion in his job. He should be a role model among the team of technicians at Enercare. Please try your best to retain Gie at Enercare. If I need any service from Enercare in the future, I will ask for Gie.

If Enercare has a bonus incentive plan, I hope you can reward Gie for his great work of retaining us as an Enercare customer. Gie is a tremendous asset to Enercare !

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Private User
Private User
Private User reviews Toronto, ON
10/10

Boiler Maintenance

Understanding and attention paid to my initial request call for a maintenance check and eqipment assessment (Boiler). The appointment was booked right away, to happen within 48 hours. The maintenance technician was very prompt, courteous, knowledgeable, and took the time to explain the full details of the service and answer any questions that I had.

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Michael
Michael
5 reviews Mississauga, ON
10/10

Furnace Breakdown

I called because I had a no heat emergency on a Friday afternoon because my furnace failed. The customer rep told me that a technician would be there within the hour. He showed up as promised, deduced the problem, ordered the necessary parts and by the next day our furnace was back in commission. I am very pleased with the professionalism of the technicians, and how quick and prompt our problem was resolved considering it was one of the coldest days of the year.

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Mary Dinunno in North york
Mary Dinunno in North york
2 reviews Vaughan, ON
10/10

Plumbing

I have a protection plan with Enercare and I love their customer service and wonderful specialized technicians ..
Yesterday and today had 2 plumbing technicians come and they were both awesome!!!! Specialized, neat, clean and professional....
Thank-you Enercare! Keep up the great work!!! You’re a blessing !!!

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Mike in Toronto
Mike in Toronto
0 reviews Toronto, ON
10/10

Furnace replacement

The furnace needed replacement. Enercare had a consultant, Michael, to my home the same day. Knowledgeable, good ideas and friendly. The installation crew, Cliff & Dave, were outstanding. They showed up the next morning, had everything they needed to complete the job. Professional, fast, and neatly done. I would recommend Enercare and especially these gentlemen to anyone.

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Tris_ar
Tris_ar
0 reviews Vaughan, ON
10/10

rental HVAC install service

I got a rental HAVC installed at home as a Tenant. I experienced a very proffesional work, with outstanding communication before, during and after the istalation. I received a prompt service just the next day of requesting it.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Enercare Home Services

As one of North America's largest home and commercial services and energy solutions companies, Enercare is a leading provider of water heaters, water treatment, furnaces, air conditioners and other HVAC rental products, plumbing services, protection plans and related services. With operations in Canada and the United States, Enercare serves approximately ...
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