Enercare Home Services

Drain Services
ON L6A
Write a Review
Write a Review
HomeStars
Drain Services
Enercare Home Services
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Enercare Home Services

Average customer rating:
8.1 10 (4058 reviews)

Sort by

Private User
Private User
Private User reviews Vaughan, ON
10/10

Replaced Humidifier

Prompt service and follow up by the dispatcher, explanation in the use of the product and maintenance schedule, polite and friendly and cleaned up after themselves on their way out.

Was this review helpful?
Private User
Private User
Private User reviews Whitby, ON
10/10

Water Tank

When I called I received wonderful customer service with the questions I was asking. example tank size why and tankless options every informative. Steve and Joseph were very polite respectful of social distancing kept masks on during their visit and while explaining what they did before they left. Used a rug not to damage floors Enercare provided me with a great customer service from the moment I called to the finished installation from the installers.

Was this review helpful?
dottyj in Brampton
dottyj in Brampton
3 reviews Brampton, ON
0/10

Told us we needed a new furnace

Had our annual furnace check (we have the heating/maintenance plan). Tech was here for all of 20 minutes told us our heat exchanger was rusty and we needed a new furnace!! I got a second opion from another HVAC company, and they were here for 2 hours doing a complete diagnostic on our furnace and AC. Furnace was fine and there was nothing wrong with the heat exchanger - it was not rusty - and he showed me. Cancelled our heating and maintenance plan with Enercare immediately. They are trying to get you to purchase a piece of equipment you do not need so they (the tech and whoever else) can get bonus $$ on their next pay. IMO Have been advised to file a complaint with CTV Consumer Watch . Sent an email to Enercare and have not heard back

Was this review helpful?
Peggy
Peggy
1 review Vaughan, ON
10/10

Rental water heater replacement due to age of product

Servicemen (Ryan and Matt) were exceptional. Friendly and professional. Service was A-1. Went over and above what I would have expected. Eased my concerns. I get anxious when I need to have any work done because I have had some bad experiences in the past.

Was this review helpful?
Dheeraj in Toronto
Dheeraj in Toronto
1 review Toronto, ON
10/10

Quickly work and great handover

Frank took care of my problem and quickly started to show certain things that I should be aware of. Some of them were not his responsibility but showed me what I should be doing.

Thank you Frank..

Was this review helpful?
Julio from Toronto
Julio from Toronto
3 reviews Niagara Falls, ON
10/10

Furnance maintenance

A yearly furnance maintenance is included in the heat protection plan, plan which it is peace of mind for a small amount of money. We lost heat and a technicien was over and found the problem at no cost to us

Was this review helpful?
hhjdr007
hhjdr007
1 review Toronto, ON
8/10

Repairing a failed boiler/hot water combi unit

Last Saturday evening I lost heat and hot water as my combi boiler/hot water had a broken leaking part . Called Enercare later that night and a technician came by the next morning . Parts were ordered . The boiler was fixed on Wednesday afternoon by the same technician, his name is Rakesh who did a good job explaining to me the work he was doing. He was friendly and seems knowledgeable. Boiler fixed !!!

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Water tank repair

Everything went smoothly. Customer service staff was courteous. Appointment was scheduled for the same day. Technician was very knowledgeable and quick to find and solve the issue. Happy with the outcome.

Was this review helpful?
Private User
Private User
Private User reviews Uxbridge, ON
10/10

Tankless Water Heater installation

The entire process was very well done.
Todd was very knowledgeable on the tankless water heater product, explained everything in a way we could understand and set everything in motion for the pre installation inspection and installation.
Peter & Denis were very professional and courteous when they came for both the pre installation inspection and the installation. They worked with us during the installation on the movement of certain items and placement for venting, etc. Once done, they explained how everything worked so that we didn't have any questions.
From end to end the process was very well done. We would definitely recommend Enercare and use you again in the future.

Was this review helpful?
Carole in Stoney Creek
Carole in Stoney Creek
0 reviews Courtice, ON
10/10

Service on my furnace

In a day when Customer Service means very little, this company has proven they are not the same. Same day - call and appointment and service. He did his job and then gave me tips on how to maintain the furnace. Very courteous. Would highly recommend.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Enercare Home Services

As one of North America's largest home and commercial services and energy solutions companies, Enercare is a leading provider of water heaters, water treatment, furnaces, air conditioners and other HVAC rental products, plumbing services, protection plans and related services. With operations in Canada and the United States, Enercare serves approximately ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Drain Services pros in Oshawa?