Delta Air Systems

Heating & Air Conditioning
Waterloo ON N2V 1A1
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Reviews for Delta Air Systems

Average customer rating:
9.9 10 (306 reviews)

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Aileen in Kitchener
Aileen in Kitchener
1 review Kitchener, ON
9/10

A/C install in home with hot water rads

The team at Delta was great. Vince was extremely patient walking us through all the options for installing a/c into our century home without destroying it's character. The installation crew was courteous and cleaned up each evening before leaving. The a/c works a treat and we look forward to many comfortable summers to come.

Approximate cost of services:
$16,000.00
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Company Response

Thank you Aileen for the review! We'll let the crew know that their efforts were appreciated and we look forward to working with you in the future.

J Roes in
J Roes in
1 review Waterloo, ON
10/10

Furnace, air conditioner and humidifier replacement

After our old furnace started having problems during early spring, I contacted Delta Air Systems about replacing it and Scott called me back quickly. He was very patient with all my questions and quoted a system that would meet our needs and wants. I contacted two other companies but only one of them returned with a quote and the price was very similar.

The installation was done by Dale, Matt and Shawn. They were neat, professional, and they cleaned up completely when they were done. Everything was done as I expected it to be and Dale spent lots of time to explain what was installed and how to use it.

I am very happy with the quoting and installation done by Delta Air Systems.

Approximate cost of services:
$11,000.00
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Company Response

Hi J and thanks for choosing us! Scott, Dale, Matt Shawn and all of us appreciate the great feedback. Enjoy your new system!

jmakad in Kitchener, ON
jmakad in Kitchener, ON
7 reviews Kitchener, ON
10/10

SO IMPRESSED!

I was getting very frustrated with the whole quoting process for a new furnace and air conditioning unit - basically no one talked to me about the actual furnace options I had - just a whole lot of 'sales' talk (one guy only talked about wi-fi thermostats) it was extremely hard to compare quotes because I had no idea what was actually being quoted...and then I invited Delta Air Systems to come and quote - and I am SO happy I did. Spencer Padfield arrived and talked to me about FURNACES (andaAir conditioning units!). He explained the difference between the types of furnaces and the manufacturers his company represented. He left me with multiple brochures (! not one of the other sales reps left even one single brochure!) and promised to be in touch shortly with the quotes...I only expected to be emailed a couple of options, but Spencer came back and personally delieverd the quotes - for SEVERAL options (or maybe ALL the options? I don't knwo, there were so many!)!!!! Armed with ALL the information I could possibly ever need to make an informed decision and their prices were pretty much in line with the previous quotes I had received (I could compare the model names and numbers on some of them to the brochures and information Spencer had left for me) - I was 100% confident with my choice of going with Delta.

After confirming my choice (with absolutely no pressure from Spencer!) Tammy called to schedule an appointment...I was pleased to have been given some different options for scheduling!

And then the lovely crew (Steve, Shawn, and Colin) showed up - on time! They were very cordial, introducing themselves etc. I even felt comfortable leaving them alone in my home while I stepped out for a few meetings in the afternoon. They worked hard and did the install in one day! Everything was cleaned up and other than my new furnace and a/c unit - you'd never even know they had been there!

It's been a full week of crazy weather - so I got to test out both the new furnace and a/c and they work like a charm! I'm so very pleased with the whole experience!!! Spencer even followed up to make sure everything was going alright!!!

If you're looking for a new furnace and/or A/C - I'm telling you, call Delta Air Systems!!!

Approximate cost of services:
$10,500.00
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Company Response

Thanks JMakad for all the great feedback! Spencer, Steve, Shawn and Colin and everyone here love to hear back about their efforts and we all appreciate the time you take to share this experience. Enjoy the summer and your new system!

Private User
Private User
Private User reviews Toronto, ON
10/10

New Air Conditioner and Furnace Install

Great experience - friendly - competitively priced - and they were able to get the job done quickly. I also really appreciated the help guiding me to get all the discounts possible through available programs.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for letting us know and sharing with a review!

Brock in Waterloo
Brock in Waterloo
1 review Simcoe County, ON
10/10

New Furnace and A/C Unit Installation

Definitely recommend going with Delta Air Systems if you are in the market for a new furnace or A/C unit. Working with Spencer from their sales department has been nothing but top notch! Had a new furnace and A/C installed by Delta today and the installers were very professional with a high quality of workmanship very evident in their installation. All though there are companies out there that will offer you a cheeper price, you definitely get what you pay for if you choose to go with Delta.

Great job Spencer and your co-workers! I will definitely be recommending you to family and friends.

Approximate cost of services:
$9,000.00
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Company Response

Thank you Brock for the Great review! We appreciate your business and Spencer, the crew and all of us love to hear the feedback! Enjoy your new system.

C S in Kitchener
C S in Kitchener
1 review Kitchener, ON
10/10

New multistage furnace and single stage AC

Our old (18 year) Lennox furnace started having multiple problems this season, ranging from a jammed gas regulator to a blower that would not turn on any more.

We shopped around for a replacement, and decided to go with Delta. They're not the cheapest option, but they are the most confidence inspiring.

Jason did an excellent job at assessing the house and explaining all the things that they would be changing.

Scott, Brad, and Vince were very professional and clean during the installation, even through bad weather. There was no mess left, and they did not rush the job.

The new furnace is whisper quiet. We never hear it go, but we definitively feel the house warming up when it's on. The house warms more evenly, and with the humidifier connected to the thermostat we no longer have to worry about adjusting it.

We did not expect the AC unit to be THAT big, but from what I'm told no one ever does. We've yet to have to use it but if it's anything like the furnace I don't expect to have any concern.

Approximate cost of services:
$12,000.00
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Company Response

Thanks CS for the review! It's great to hear that the equipment is performing so well. Jason, Scott, Brad and Vince love the feedback and we all look forward to working with you in the future.

Loui H in Waterloo
Loui H in Waterloo
1 review Waterloo, ON
10/10

New Furnace & AC

Buying a new Furnace & AC system is more complicated than most people think. There are so many options out there and many rebates/incentives we may not always be aware of. Luckily our Sales Rep Jason Adlys put us at ease and helped us navigate the purchase decision without using any pressure tactics. He answered all our questions in a timely and professional manner. The installation team were really professional and courteous. Tammy at the office completed the paperwork for our different incentives. We are extremely satisfied with the service provided here. Thanks for the amazing and hassle free customer service.

Approximate cost of services:
$0.00
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Company Response

Thank you Loui for the feedback! Jason and Tammy really appreciate your comments and we're all looking forward to working with you in the future!

Garfield and Diane in Kitchener
Garfield and Diane in Kitchener
1 review Kitchener, ON
10/10

New Air Conditioing

A few years ago just before Cristmas the old furnace gave up the ghost and we went searching for a HVAC company. Scott Padfield came to our rescue and went thru our requirements and made recommendations for a new furnace. We had this installed and have been warm every since. Scott put in a rush on our order to ensure we would be warm for the winter. The installation team was great and everything went smoothly. We have had Delta Air do a yearly maintenance on the furnace and always the service has been friendly and professional.
This year we decided to get a new air conditioner and never even considered any other HVAC company. We went straight to Delta Air and again Scott came to use, discussed what we required and explained how the system works and made a recommendation of what we required. He even quoted other options to give us a range we could work within a budget. The installation was quick and again the service team was friendly and very professional. They explained what they were doing and di an excellent thorough job. They even fixed one of my venting shafts which had come loose and secured it with no charge or question.

Delta air provides quality products services and support with an entire team of people dedicated to your satisfaction. An honest, fair, well trained hard working team who looks after your needs and puts you first.

I highly recommend Delta Air for all your HVAC requirements.

Approximate cost of services:
$4,300.00
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Company Response

Thank you Garfield and Diane for the great review! Scott and all of us really appreciate the long term business and the recommendation. Enjoy your new system!

Private User
Private User
Private User reviews Waterloo, ON
10/10

Excellent service for furnace installation

Our furnace stopped working at the end of the winter and we had called a couple companies to get quotes. In the end we decided on Delta because Spencer had provided us with such personal, friendly, and honest sales service. Since this was a "no heat" situation and the weather was still cold, Delta had taken care of us by getting the furnace installed immediately. The service technicians were friendly and professional, and left no mess for us after their job was complete.

Would recommend Delta to others looking for a good price, and friendly and knowledgeable local company!

Approximate cost of services:
$4,900.00
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Company Response

Thank you for choosing Delta Air Systems and for taking the time to write a review! Enjoy your new system and we look forward to working with you again!

Ben Harper from Guelph
Ben Harper from Guelph
3 reviews Guelph, ON
10/10

New Furnace and A/C

After getting several quotes from various HVAC providers around town and looking for reviews and recommendations, I chose Delta to install our new system. We purchased Daikin equipment, particularly a modulating (98% AFUE) furnace and a 16 SEER A/C unit which came with a communicating thermostat and new 5" air filter.
Initial discussions with Spencer were very informative not at all pushy. While I was still deciding, Delta (Spencer) was the only company that reached out to see if I was still interested and wanted to work to get my business. The options and quotes were very well laid out and helped me feel in control of the decisions. When it came to the installation, it was expertly done and the guys (Dale and crew) were very professional. They did a tidy job of installing the new venting required, re-positioning the A/C unit on the other side of the house. Everything looked neat and clean after the installation was complete. So far we are quite happy with the choice we made.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Ben for your review! The feedback means a lot to Spencer, Dale and his crew. Enjoy your new system!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Delta Air Systems

Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950's. Our approach has always been to listen first --fully understanding your needs makes it simple to develop practical and cost effective solutions.

We service what we sell and sell only what we service. That's why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.

Delta Air Systems has passed the Lennox Quality Dealer Standards Program. It is a commitment to excellence through top quality customer service consistent in all participating independent dealers.

For helpful tips and information, please visit our blog: https://deltaairsystems.com/blog/

Our services includes: Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless water heaters, tubeheaters, garage heater, space heaters, fireplaces, thermostats, duct cleaning, ductwork, chimney liners, ductless mini split, Hepa filter,IAQ, filters, AC, water softeners, electronic air cleaners, Ecobee thermostats,honeywell ,dehumidifiers, humidifiers, boilers, UV lights,.
We also service Aprilaire, Carrier, York, Monitor, Trane, Lennox, Goodman, Amana, Coleman, Bryant, Payne, Reliance, Rheem, Rudd, Heil, Keeprite, Luxaire, Ducane, Kozy, Town & Country, Montigo, Viessmann, Larrs, American Standard, heating & air conditioning issues are our specialty.
Install, service, and maintenance plans for red flagged furnaces, air systems, hvac, heating, cooling, furnace, air conditioner, cracked heat exchange, fireplaces, etc.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Heat Pumps, HRV/ERVs, Air Filtration, Geothermal, Residential Drain Water Heat Recovery systems, hot water tanks, tankless waer heaters, fireplaces
SERVICES
Furnace Installation, AC installations, Furnace Service, Furnace Repair, AC Service, AC repair, Air Conditioner Repairs, Air Conditioner Service, Planned Maintenance, HVAC diagnostics, Fireplaces, Humidifiers, Air Cleaners
BRANDS
Lennox, Daikin, Aire-Flo Vanee, IBC, Viessmann, Montigo Fireplaces
SPECIALITIES
Residential Heating, Cooling, Filtration,Ventilation, Furnace Repair, AC repair,Furnace Maintenance, AC Maintenance,Duct systems, H-vac, Heating, Cooling, Furnace, Air Conditioner, Cracked Heat Exchange, Fireplaces, etc. Daikin, Lennox, Vanee, IBC, Viessmann, Government Rebates, Rebates
WEBSITE
http://deltaairsystems.com/
YEAR ESTABLISHED
1955
NUMBER OF EMPLOYEES
40
RETURN POLICY
Yes
PAYMENT METHOD
Visa, MasterCard,Debit,financing available
LICENSES
TSSA, All installers and service personal are fully licensed
MEMBERSHIPS
BBB, HRAI
LIABILITY INSURANCE
Yes
DIPLOMAS
YES
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
YES
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Full Factory warranty
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