C S in Kitchener

Our old (18 year) Lennox furnace started having multiple problems this season, ranging from a jammed gas regulator to a blower that would not turn on any more. We shopped around for a replacement, and decided to go with Delta. They're not the cheapest option, but they are the most confidence inspiring. Jason did an excellent job at assessing the house and explaining all the things that they would be changing. Scott, Brad, and Vince were very professional and clean during the installation, even through bad weather. There was no mess left, and they did not rush the job. The new furnace is whisper quiet. We never hear it go, but we definitively feel the house warming up when it's on. The house warms more evenly, and with the humidifier connected to the thermostat we no longer have to worry about adjusting it. We did not expect the AC unit to be THAT big, but from what I'm told no one ever does. We've yet to have to use it but if it's anything like the furnace I don't expect to have any concern.