I was getting very frustrated with the whole quoting process for a new furnace and air conditioning unit - basically no one talked to me about the actual furnace options I had - just a whole lot of 'sales' talk (one guy only talked about wi-fi thermostats) it was extremely hard to compare quotes because I had no idea what was actually being quoted...and then I invited Delta Air Systems to come and quote - and I am SO happy I did. Spencer Padfield arrived and talked to me about FURNACES (andaAir conditioning units!). He explained the difference between the types of furnaces and the manufacturers his company represented. He left me with multiple brochures (! not one of the other sales reps left even one single brochure!) and promised to be in touch shortly with the quotes...I only expected to be emailed a couple of options, but Spencer came back and personally delieverd the quotes - for SEVERAL options (or maybe ALL the options? I don't knwo, there were so many!)!!!! Armed with ALL the information I could possibly ever need to make an informed decision and their prices were pretty much in line with the previous quotes I had received (I could compare the model names and numbers on some of them to the brochures and information Spencer had left for me) - I was 100% confident with my choice of going with Delta.
After confirming my choice (with absolutely no pressure from Spencer!) Tammy called to schedule an appointment...I was pleased to have been given some different options for scheduling!
And then the lovely crew (Steve, Shawn, and Colin) showed up - on time! They were very cordial, introducing themselves etc. I even felt comfortable leaving them alone in my home while I stepped out for a few meetings in the afternoon. They worked hard and did the install in one day! Everything was cleaned up and other than my new furnace and a/c unit - you'd never even know they had been there!
It's been a full week of crazy weather - so I got to test out both the new furnace and a/c and they work like a charm! I'm so very pleased with the whole experience!!! Spencer even followed up to make sure everything was going alright!!!
If you're looking for a new furnace and/or A/C - I'm telling you, call Delta Air Systems!!!
- Approximate cost of services:
- $10,500.00
- Company Response
Thanks JMakad for all the great feedback! Spencer, Steve, Shawn and Colin and everyone here love to hear back about their efforts and we all appreciate the time you take to share this experience. Enjoy the summer and your new system!