Airplus Heating And Cooling Inc

Furnace not working and called Rahim and he told me he will send a technician before 7:00 PM and technician arrived on time as promised.
I would recommend their services to my family and friends.

I have had 2 great experiences with Airplus. This miserable winter, first the furnace in one of my properties broke down. Airplus was there that afternoon, and stayed late into the evening to fix it at a reasonable cost. Then the furnace in my other house cacked out. They had the entire furnace replaced in half a day - I barely noticed their presence. No inconvenience, great service and reasonably priced.

We use Air Plus for many tasks including duct cleaning, furnace/AC cleaning (furnace cleaning is ~$100), and they also provided and installed new AC for us. We have always been 100% satisfied with the service. A couple of times, the fix was simple and they didn't even charge us for the visit. As an added bonus, they are all very polite and they even call to remind us when we are due for cleaning. I wouldn't hesitate to recommend them for all HVAC needs. We will definitely be calling them again to install our next furnace (we will need one very soon). Thanks Air Plus!

The overall experience has been great from initial install and I have them come in once a year for the yearly cleaning and check-up. The technicians have always arrived within the scheduled window.

We are new owners of an Amana AMVC96 furnace. The men that came to install the furnace were friendly and courteous, even though they were two hours late. During the installation process, the sheet metal that was initially measured and cut turned out to be two feet too long. They should have re-ordered a new sheet metal fitting but instead decided to cut the excess metal on the spot in order to bridge the furnace to the existing duct. The work involved a lot of patch work to complete the fitting but ultimately, it didn’t have a smooth fit which could in turn affect the airflow efficiency. The quality of the work didn't look professional at all and quite frankly, it looked like it was done by an amateur. We were quite disappointed with the installation as the most important part of purchasing a new furnace is the installation work.
Update:
Shortly after our complaint was posted on HomeStars, the president of AirPlus contacted us to see how he could rectify the problem. He personally came to our home to assess the duct work and agreed that the sheet metal should be refitted, free of charge. Since we were in the middle of winter and our heater was in working condition, he suggested having the work done during the spring time which we agreed upon.
Earlier this month, AirPlus contacted us to see when it was a good time to replace the sheet metal. The technician arrived on time and began working on the refit. We can honestly say that the work was professionally done and was handled to our satisfaction. We would recommend AirPlus to a family member or friend, knowing that they carry the satisfaction guarantee motto.

In preparation for the heating season, we always have the furnace cleaned and checked. We also sign up for the protection plan just in case there is a breakdown during the heating season.

My family used this company for a furnace repair due to their free estimate policy. Other companies charged for estimates only to indicate that unit was beyond repair. We call those people "replacemen" rather than repairmen. That is total laziness, dishonesty, gouging, or lack of experience (or all of the above).

Nathan at Air Plus knows better.

I installed two tankless water heater at two locations, plus one Trane furnace 2009/2010. Soon after the furnace was installed, we smelled gas, and called them back. They said it was the line from the house to the supply, and charged us for that diagnostic. We immediately had that line replaced. For 3 years we've put up with the smell of gas until recently - an expert fixed the problem - they had used plumbing equipment which leaked, rather than the right stuff. We also had the outlets for the tankless corrected, since they were not to code either. UNBELIEVABLE!!! I still recall the fellow that installed it smoking cigarettes and butting them out on the floor below the furnace. That's why there is HOMESTARS.