Airplus Heating And Cooling Inc

Replaced furnace and air conditioner as part of total renovations. The owner Chris is very knowledgeable and advised us of our options. The installers were quiet, efficient and considerate. We have now used AirPlus to install air conditioning in our daughters new home and have recommended AirPlus to friends who are embarking on an extensive home reno. I would recommend this company to anyone.

I had to get some ductwork moved since I was finishing our basement. My usual provider (a successful company here on Homestars) was too busy to be able to make it out and missed a few of his appointments. I called Chris at AirPlus and he responded that day and had Peter come out to estimate the morning after. Peter then scheduled to do the work 2 business days after that. I was so relieved that Peter was able to fit me in and get the work done quickly. Quality appeared quite good, but I am not a professional of ducting to know if there are issues. Nonetheless, AirPlus and Peter relieved much stress for me by being prompt, very professional, and available. Thanks!

Each spring and fall appointments made for service are adhered to and an excellent job performed.Also we shopped around for annual HVAC maintenance contracts and found them to be very competitive.We have the silver plan.

Chris and David were excellent and provided first class service all the way. They were patient about my questions, very considerate about our concerns, and provided useful information for us to evaluate the various systems available.

David installed the system and was mindful of our concerns about placement. Everything was left clean and spotless. We wouldn't hesitate to recommend them to others.

I recently purchased a humidifier from Home Depot and one of the guys from Airplus installed it. Was very helpful, fast, and patient, despite problems with the Home Depot product (which I had poorly selected!). As it turned out, the product was not designed for my type of furnace. I may have to return it, and my phone calls to Airplus for further advice were very informative and helpful in making this decision. I wish I had called them before buying my humidifier!

I would like to congratulate the sales man Dave Brydsonwho was very courteous and accomodating. He did not give me any of the high pressure sales pitch, he explained all the advantages and disadvantages of mid and high effeciency furnaces and allow us to make our choice.

Because of him we choose Air plus and was very happy with the work and Dave's follow-up to minor adjustments.

The owner Christopher was also helpfull and answered all question and easly accessable

Thank you for ajob well done
Neville and Anitha

Hiring Airplus to install our air conditioning unit was a mistake. Not only were they hours late to the initial install, we had many issues with the unit afterwards, and AirPlus did little to resolve the problem in a timely manner.

The issue stemmed from them leaving a large piece of cardboard on the unit (from the box it was shipped in) during the installation. This means the unit could not function the way in which it's meant. This led to multiple floods in our basement and significant, unnecessary stress.

They came several times to resolve the issue and could not, until one of their people finally found the root of the issue.

To have them respond in any way took many phone calls. We had to constantly remind them to make good on any of their commitments. Messages to the company owner were unreturned. Barb, the Manager, is nice on the phone; however, falls short on action.

Eventually, they did respond and did some extra work to the unit.

I do not recommend AirPlus. They are indifferent to providing even third-rate customer service.

Andrew Andreoli