Brock Doors & Windows Ltd.

I have been in my 50 year old house for over 25 years. I decided it was time for new windows and doors. But the question was...who was going to do the job? That's when I came across Brock - Windows, doors and sun rooms. From the moment I spoke with the sales representative, until the installers completed the job, I couldn't have asked for better service. As for the installers, they were very courteous, efficient, professional and answered any questions that I had.

All around, Brock windows and doors are an exceptional company. In one day, my 50 year old house transformed into a brand new home. Thanks Brock for everything you have done! I would absolutely recommend this company to others that would be interested in replacing there windows and doors.

Thanks Again!

Gerald Byrne

We had shopped around for quotes on replacement of all our windows, patio and storm doors. After several quotes we had the pleasure of dealing with a salesman from Brock Windows & Doors. The installation took place on the week estimated for delivery and the installation crew were first class. They took the time to ensure a profeesional installation was completed right down to the fine details of trim and flashing without a flaw. You can really tell at how successful a company is when you speak to there front line employees. Each one of the four I spoke with had very positive comments about the company and have been with Brock for a long time. Low turn over within an organization speaks to the ethics of the organizations leadership. Excellent company to deal with and they have certainly added another very satisfied customer to the referral list.

From start to finish, from the initial phone call, to thte home visit by sales, to the completion of the installation, the service of all Brock personnel was exceptional. Every employee was helpful, courteous, and patient. They listened to all of our questions, offered advice, and delivered professional service.

We have already recommended Brock to friends and family!

We had Brock install four new windows for us. Not only was the salesman polite and fast, but his estimate was within a few dollars of the final price. The installers were also amazing. We will be using Brock again for our next project.

I wasn't blown away by the service. Took a while to get a quote and then my installation date was rescheduled because the installer had an "emergency" to attend to. Also, I was billed incorrectly and have to wait for a refund. Maybe this was a one off situation because most people seem to have no issues with them. In my situation, I would have hoped for an apology or compensation for all the wait time, but nothing like that happened.

That's how long it took Brock Windows to replace the ugly, drafty, out dated windows in our (1882 built) home. Every step of the job was handled expertly, from Mark the sales rep, who made sure we understood what we were getting and what we wanted, to Raimond (the job foreman) and his crew, who worked tirelessly to install our beautiful, new windows into our crazy house where every centimeter of floor, wall, ceiling and window openings is irregular. It was painful watching him struggle but he completed the job beautifully without complaining once. The clean up was immaculate and we will be forever in his debt for graciously and carefully removing and replacing the transom stained glass windows on both floors! The product is gorgeous -- especially the quality and colour of the exterior paint (baked on?). Triple glazing -- may cost more, but it's the way to go in this climate. There is a HUGE difference in the air quality and the look of our home. For privacy we chose pebbled(?) glass for the kitchen and dining room. It allows natural light in and looks beautiful. Bonus -- they have the best prices around. From consultation to completion, we had expert service all the way. In a day!!! Unbelievable.

Took about a week to get a sales call, but once we made contact, rep (Ken) was very informative and made helpful recommendations. Installer (Rob) arrived on time, finished on time, very clean job. He had to make a few tricky angle cuts, and once he was finished, you would never notice. We got four quotes, Brock prices were in line. And, the new windows do look really good. Post sale follow-up has been good. All in all, a sound reliable job.

After spending many hours reviewing window replacement companies on line I selected 3 for quotes. Of the 3 companies Brock was by far the most informative and instructional as to how the process of installing the windows would go forward if selected. Their Sales Rep was on time which to me is an indication of a companys organizational ability to perform as they say they can. We have had the windows in for 9 months now and are pleased to say not a single issue arose from the install. From the quote to cleanup a painless project.

We have used Brock to replace all of windows and doors over the past 3 years. Their work is excellent, from quality of the product to clean up. They arrive on scheduled, are polite, great craftsmanship from framing to installing the facings for doors and windows. They clean up, no slivers of left over material left behind. Never had any problems with doors or windows.

Got several quotes.Brock sales rep. sold me what I wanted with good terms. Installation crew were very professional&Iwas comfortable having them in my house..Neighbours are complimenting me on my home for the 1st time in years.