Brock Doors And Windows

Windows & Doors Installation & Service
278 Orenda Road Brampton ON L6T 4X6
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88%

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Reviews by rating (past 12 months)
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Best of 2019 winner 5 timesBest of 2019winner 5 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for Brock Doors And Windows

Average customer rating:
9.2 10 (2416 reviews)

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tornes2 in Etobicoke
tornes2 in Etobicoke
6 reviews Toronto, ON
10/10

Bay Window and Storm door

We are very happy with the installation of both the bay window and the storm door. It feels much warmer in the house already and very quiet from the busy street noise outside. We got the triple window with the krypton gas. Very happy. thank you.

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Company Response

Hi there,

We're so happy to hear of your satisfaction with your newly installed bay window & storm door. We're glad you're already noticing the benefits of the windows as our cooler weather fast approaches.

Thank you for your kind and exceptional feedback!

All the best,
Brock Doors & Windows Ltd.

Carol
Carol
9 reviews Toronto, ON
7/10

Window replacement

This is the third time using Brock for our window replacement. While we are satisfied with the windows installed, the crew who put them in did have to come back as the trim work was completely unacceptable and looked awful. They did come back and fixed the caulking and also fixed a crank that had broken within a couple of days of use.
We have always been pleased with Brock, and would consider using them again, but only if we had different installers. The installer who did our first set of windows did a fantastic job. The salesman for this job was lovely as well.
Also to note, we have a crank that needs repair and it is next to impossible to get ahold of their 'service after a year' department. After numerous calls and messages left on the answering machine as well as with the operator, no one has called us back.

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Company Response

Hi, Carol!

Thank you for entrusting us with three of your home renovation projects over the years. We would like to extend an apology for any troubles experienced throughout your projects timeline, as a seamless experience is always our main objective.

We have passed this information onto the team for rectification, and would advise you connect with service@brockwindows.com if you've not already done so.

We appreciate your feedback, Carol.

Kindest regards,
Brock Doors & Windows Ltd.

JRF in Burlington
JRF in Burlington
0 reviews Burlington, ON
10/10

Windows

We were looking at replacing only one window in the kitchen at the time but ended up replacing 4 altogether. Everyone from Brock was very professional and helpful from the selection of the windows to the installation. Great workmanship and quality, very satisfied.

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Company Response

Hi there, JRF!

We appreciate you entrusting us with your desired renovation project. We're very happy to hear that you found everyone involved to be of the utmost professionalism & knowledgable in the trade. We appreciate you extending this feedback onto us, and hope to have the opportunity of working with you again if at all required.

Kindest regards,
Brock Doors & Windows Ltd.

Neil
Neil
3 reviews Hamilton, ON
9/10

Basement Windows - Improving Energy Efficiency

The salesperson was very knowledgeable about windows and doors and even gave me a lot of tips about properly maintaining the existing windows we had in our newly purchased home. When it came time to installation the installer was professional, courteous, and did it in a reasonable amount of time. Windows look great and our house is now more energy efficient!

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Company Response

Hi, Neil!

Thank you for extending your feedback onto us, we're thrilled to hear that your Sales Representative was thorough and informative and that the appointed Installation Crew was very timely, courteous and professional.

We know you'll continue to appreciate the increased energy efficiency for many more years to come, as well as the enhanced curb-appeal!

Kindest regards,
Brock Doors & Windows Ltd.

Mariki Brits-Bosua in Burlington
Mariki Brits-Bosua in Burlington
1 review Burlington, ON
10/10

Basement window and bathroom window

We recently had our basement window and our bathroom(powder room) window replaced. The work was outstanding. We are very happy with the service. We gladly recommend Brock Windows and Doors!

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Company Response

Hi, Mariki!

Thank you for choosing Brock for your recent basement & bathroom window replacement project.

We're delighted to be in receipt of your comments, and we appreciate your recommendation immensely.

Kindest regards,
Brock Doors & Windows Ltd.

MP in Brampton
MP in Brampton
1 review Brampton, ON
10/10

Front Entrance - Steel Door with sidelight

Very pleased with the purchase. Installation went smoothly, Brian did an amazing job! We are very pleased with the workmanship, job well done. Brian was very meticulous and thorough and tidy.

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Company Response

MP, thank you for contributing this feedback to our HomeStars profile. We're pleased to hear that everything went beautifully, and that you're completely satisfied with the project in a whole.

All the best,
Brock Doors & Windows Ltd.

Jimtech in Barrie
Jimtech in Barrie
0 reviews Barrie, ON
10/10

Worth the wait.

Replaced last three builder's windows and picked Brock after unsatisfactory experience with a competitor. Very pleased with the quality and service from Brock. Would use them again for doors and basement windows.

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Company Response

Hi, Jim!

Thank you for choosing Brock for your recent window replacement project. We're delighted to see that your experience with us greatly differed from the experience you had previously, it is our priority to ensure each and every client is satisfied with all aspects of the project, and we're delighted to see that you experienced exactly that.

We appreciate your recommendation, and hope to work with you again on any future window/door renovations.

Kindest regards,
Brock Doors & Windows Ltd.

Edward Boyd in Brampton
Edward Boyd in Brampton
0 reviews Brampton, ON
10/10

Front Bay window

The window looks great. We're so happy to finally have a proper front window that can open! The installation was quick and really well done. Very clean and no issues. We had lower quotes, but chose Brock Windows and Doors as they had the best reviews. I would definitely use them again.

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Company Response

Hi, Edward!

We're thrilled to be in receipt of your feedback, and are equally as happy to see your contentment with the increased curb-appeal & functionality of your newly installation bay window.

We look forward to the opportunity of working with you again, and thank you for choosing Brock!

All the best,
Brock Doors & Windows Ltd.

Michael W. in Hamilton
Michael W. in Hamilton
0 reviews Hamilton, ON
10/10

Ideal Experience

Brock Windows did a perfect job replacing a rotting, 40 year old, 16-pane bow window with a state-of-the-art triple-glass 4-pane window. Everything matched the sales description - color, style, process - and the installation crew left the house cleaner than when they arrived.
5-stars and a full recommendation.

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Company Response

Hi, Michael!

Thank you for the 10-star feedback. We're thrilled to see that everything met and/or exceeded your initial expectations. We know that you will, if not already, appreciate the increased energy efficiency your new North Star vinyl windows will provided to both your home & wallet.

We hope to have the pleasure of working with you again!

All the best,
Brock Doors & Windows Ltd.

Helen in Toronto
Helen in Toronto
0 reviews Toronto, ON
10/10

Superb from start to finish.

A very positive and complete experience. Superb from start to finish. Very happy and satisfied with the quality of windows, service and installation. I would highly recommend Brock Doors and Windows.

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Company Response

Hi, Helen!

We're delighted to see you had a very positive experience with our team, and that the quality & service met your expectations from beginning to completion.

Thank you for the feedback and recommendation!

Kindest regards,
Brock Doors & Windows Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Brock Doors And Windows

Windows and Doors

Brock Doors & Windows Ltd. has a solid reputation for quality and craftsmanship in the home renovation industry. One of the first to bring vinyl windows to Ontario homeowners, Brock has always recognized that improved technology and quality materials can maximize your home’s heating and cooling efficiency.

Sales and Installation of Windows, Entrance Doors, Patio Doors & Hardware. Our Manufacturer, North Star Vinyl Windows, carries 100% Canadian Windows and Doors.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Entrance Doors, Patio Doors
SERVICES
Sales & Installation of Windows & Doors
BRANDS
North Star Vinyl Windows
STYLES
Casements, awnings, single & double hung tilts, single & double sliders, bay windows, bow windows, picture windows, etc.
SPECIALITIES
Windows & Doors
WEBSITE
http://www.brockwindows.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
100
RETURN POLICY
Unknown
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Financing (TD/Enbridge/Snap Financial/Wells Fargo)
LICENSES
Metro Licences
MEMBERSHIPS
SAWDAC, BBB, BILD, Renomark, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.