Horrible Customer Service/Leaky windows
Windows & Doors Installation & Service review in
Oshawa
First install of four windows was great. No complaints. Bought 5 more windows. 2 have been leaking, 1 consistently every time it rains. They have been out here a few times to fix. Windows still leaking.
Horrible customer service. Cant get anyone on the phone. They never answer. No response to my email.
Raining heavy today, I have gone through 5 towels drying up their mess. Lifetime warranty?!?! . Stand behind your product or close up shop!!!
- Approximate cost of services:
- $15,000.00
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- Company Response
Rob, we are sorry to hear of the concerns you're facing and would love to resolve this with you. Please feel free to submit a claim through our website at brockwindows.com/warranty-coverage so that we may look into this further.