Reviews

10/10

Jeff was fantastic! First of all he arrived exactly on time and after asking what I needed and explaining the plan he got to work quickly. He cleaned and checked everything and installed a new remote switch and showed me how to use it. He also patiently showed me how to adjust the fan and where the emergency shut off valve is, just in case. He checked the outside gas line and gave me safety tips/homework as well. My fireplace looks great and I am much more confident troubleshooting and feel perfectly safe. Thanks so much Jeff!

Approximate cost of services:
$500.00
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Company Response

Thanks for taking the time to write this kind review Kate! It was a pleasure meeting you and being able to get your fireplace back up and running again!
Cheers.

Jeff

True Flame Gas Repair Services Ltd.
416.888.4761
905.467.4761

10/10

I hired Button's to recommend and install a new central air conditioner (I did not have one previously) in my home in early Spring. When Todd came he was on time and did a thorough inspection of my furnace, ducts and area outside where my a/c eventually was placed. He explained the various types of units they sold, how they worked with my furnace (coils, etc), the efficiency ratings etc. I initially decided to purchase the slightly more expensive Trane because of the brand name, but when Todd came back to measure he realized the coil size that was to go into my furnace would not fit. I ended up with the Daikin model but I haven't been disappointed - and the warranty is exceptional so I am hopeful going forward. I ran it throughout the summer and it was amazing. The a/c model and coil are fit to your preference and furnace size so pricing, rebates (if applicable) and efficiency will vary (I learned this from Todd and the interweb), but going from an old window unit that was loud and barely cooled anything down to the Daikin was night and day. It is relatively quiet, so so efficient (my hydro bills were not any higher than when I used my window unit!!) and cooled and dehumidified my house wonderfully. I kick myself that I suffered through summers without it. Todd and team also installed a bigger filter on my furnace. The office staff (particularly Alison) were very responsive and patient answering all my questions and concerns. I liked Todd and did not feel that he was trying to 'oversell' me on the size / efficiency for my needs and would recommend this company to my friends and family. My only advice would be to measure your furnace before you get your heart set on a brand/size and make sure your address is correct on your invoice (my fault but it delayed my rebate). Thank you Button's!

Approximate cost of services:
$4,000.00
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Company Response

Hi Kate,
It was a real pleasure to deal with you and thank you for following through with a nice review as promised. I am extremely thorough with my assessments before finalizing a contract to avoid any surprises or disappointment. Although I would liked to have recognized the limitations with your ductwork immediately, I am glad we caught this before booking an install date. It would have been a shame to get down on the day of installation only to find out then that the AC would not fit. This would be a day lost for you and our technicians.
I hope you enjoy the comfort of your new AC and the quality of your indoor air with your new filter system.
Please do not hesitate to call us if you have any questions or concerns going forward. Thanks again !
The Button's team

10/10

I hired Clarke Basement Systems to insulate my crawl space under my kitchen after my pipes froze during the winter. Claude explained the process and the materials in detail and when the crew (Joseph, Jose and James) came they were friendly, courtesy, showed me the space after they were done, and answered all of my questions. They also left my backyard cleaner then when they started. I'm really happy with the whole process and while I haven't gone through another winter to see if it worked, it definitely did everything they promised (and more really with the spray foam!). (special shout out to Amber who was super helpful getting me booked!) Thanks very much!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

I decided on the spur of the moment to have someone come and take my old shed to the dump instead of doing it myself. I went on Canada Junk's website and booked a removal for 3 hours later. The guys showed up promptly (within 23 mins of the time - there's a 2 hour window) and gave me an estimate that was fair given their website prices and better then one of the 'other guys' website. They had the shed in their truck in about 12 mins. The credit card payment was quick and easy and after seeing how much space it took up in the truck I was so happy they did it instead of me. It was easy to book, they were on time, fair, courtesy and quick! I couldn't have asked for anything more. Thanks guys!

Approximate cost of services:
$200.00
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10/10

I hired Viktoria based on the reviews here and obtaining several quotes. Maria and Rocky were so easy to deal with (mostly over email), prompt and informative. The movers arrived on time and were friendly, efficient and careful. They had blankets and bubble wrap for my couch, book shelves, and other picture frames. My couch just barely fit through my new front door but the guys easily took the doors off and replaced them perfectly. I wasn't as packed as I should have been so the final bill was a little higher than I had anticipated but it was worth it to have these professionals in charge of my move. I also hired them to do a pre-move cleaning (additional $200 for 6 hours). The cleaning lady was very thorough and efficient. I would definitely recommend Viktoria Professionals for anyone planning a move.

Approximate cost of services:
$635.00
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Company Response

Thank you very much for using our cleaning and moving services and for the great review! We're always happy to help! All the best!

10/10

I hired Classic Home Inspections on short notice based on the reviews from this site and Brent lived up to all the good reviews. As a first time home buyer with limited knowledge of all the various issues a home can have, Brent was extremely professional, knowledgeable, and understanding. He was very thorough and took the time to explain everything, including general maintenance that wasn't part of the report. He emailed me the pictures he took the same day. I would recommend Classic Home Inspections to all my friends. Thanks so much Brent!!

Approximate cost of services:
$350.00
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Company Response

Awe, thanks so much for the kind words and review Kate! I am glad that you are happy with the inspection! It was great to see how enthusiastic you were at the inspection! It's nice to know you were that interested in the home. All the best with your purchase and always please feel free to contact me if you ever have any questions. Thanks again, and thank you for choosing Classic Home Inspections!!!