Button's Heating Inc.

Heating & Air Conditioning
1895 Clements Rd Unit 170 Pickering ON L1W 3V5
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96%

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Reviews by rating (past 12 months)
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Best of 2019 winner 9 timesBest of 2019winner 9 times

Reviews for Button's Heating Inc.

Average customer rating:
9.7 10 (546 reviews)

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Darryl G.
Darryl G.
6 reviews Toronto, AB
10/10

Smart Thermostat Install

Job was done promptly and the smart thermostat was explained to me once it was installed. This is the third job that I’ve hired Button’s to do (Hot Water Tank install

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Company Response

Hi Darryl,
Thanks for your review. We appreciate your continued business with Button’s Heating & Air Conditioning and look forward to the next visit.
Thanks,
The Button’s Team

Karl in Toronto
Karl in Toronto
7 reviews Toronto, ON
10/10

New A/C installation

In late summer, my old air conditioner stopped working properly (coils were freezing over, turns out the existing unit was really low on refrigerant). First call was to Button's due to some wonderful customer service from a previous interaction years ago. Brandon came out, had a look, and talked me through a number of options - really appreciated his clarity and patience in walking me through it all. Landed on installing a new unit. Didn't feel pressured at all into this decision. Price was very fair. On installation day, Mike and Garrett came out and did their thing - they worked quickly and quietly. Once finished, they walked me through the new unit and shared some maintenance tip, etc. Job site was cleaned up perfectly - you'd never know that they'd been there. New unit has been working great, and I've had zero concerns or issues.
Overall, a terrific experience. Would recommend to all - it's a no-brainer.

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Company Response

Hi Karl,
Brendan is one of our many great service technicians. It is always very important to educate our clients and to weigh the pros and cons between repair and replacement. We never employ high pressure sales and always try to deliver great value for you dollar. We hope you stay cool for many summers ahead and look forward to serving you again when the need arises. Thanks for the review !
The Button’s Team

HomeStars in Toronto
HomeStars in Toronto
0 reviews Toronto, ON
10/10

Gas stove disconnect/install

Recent kitchen renovation and we had to replace our gas stove. Todd provided Fast, Friendly and Reliable service. Very happy with the service provided. Will definitely use again and highly recommend.

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Susan T.
Susan T.
0 reviews Whitby, ON
10/10

Furnace repair

We were very pleased with every aspect of the work that was done by Button's Heating. They were very professional and polite. They arrived quickly and when they said they would and the repair was completed quickly.

We would highly recommend their services to family and friends and would use their services again ourselves.

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Company Response

Hi Susan,
Thanks so much for your review. We hope you do use us again and refer to your family and friends. This has been our mission since 1977.
Thanks,
The Buttons Team

Frances in Toronto
Frances in Toronto
3 reviews Toronto, ON
0/10

Annual furnace cleaning & maintenance check

The service technician failed to close a valve. This meant that every time the furnace turned on gas was blown into my house. I was out of the house for a few hours after the service call concluded and came home to the very strong smell of gas when I opened my front door. I called Button's and they could not advise on whether it was safe to stay inside the house or not. I ran through the house and opened all the windows and then decided to wait outside for the service technician. He arrived within the hour and confirmed it was their fault. When I called Button's to complain, the manager I spoke to argued with me that the house "was not full of gas". WRONG thing to say. I decided then and there to end my service contract with Button's.

1 of 1 people found this review helpful.
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Desmond
Desmond
1 review Ajax, ON
10/10

Furnace

Our furnace broke and they responded on a Saturday evening within seconda of contacting them on their website. Within 30 minutes Todd was on our house presenting us with our options. He also provided us with three electric heaters to keep our house warm until we could get it replaced. The crew arrived promptly at the appointmentioned time and we had heat in three hours. The old furnace was picked up within an hour. Friendly, prompt service.

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Company Response

Hi Desmond,
Thank you for your review of Button’s Heating & Air Conditioning. We try our best very prompt and efficient with every call. We are glad you chose us and that your heat is back on for the holidays. We look forward to serving you again.
Thanks,
The Button’s Team

mccano1
mccano1
1 review Toronto, ON
10/10

Furnace repair

Furnace wouldn’t click on in the morning, interior temp was cold, brrr. Found Buttons heating and air on our neighbourhood Facebook group. Called Todd, he was able to come by within the hour, explained and fixed the problem and heat was on before we knew it.
Good guy, great knowledgeable service, thanks Button’s.

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Company Response

Thanks very much for the review. We are glad it was a quick and easy fix. We are always a phone call away and look forward to assisting you again for all of your home comfort needs.
Thanks,
The Button's Team

Lisa
Lisa
2 reviews Ajax, ON
10/10

Furnace, A/C and humidifier install

Buttons was amazing from start to finish. We had Buttons over for a noise we heard in the furnace and with further inspection they found a crack in the heat exchange along with the motor that was on it's way out hence the noise. Our furnace had to be shut down due to the crack but Todd was so nice he gave us space heaters to keep us warm and gave us some time to think about our options. In the end we ended up choosing Buttons to purchase the Furnace, A/C and humidifier. We have not had A/C for years so this was exciting. He walked me though all the options and what would work best for our house. I felt like he listened to me was informative and not pushy.

When it came to installation - Buttons did an amazing job installing everything. I was So impressed with the quality of workmanship and how much Buttons cleaned up the space with relocating the humidifier lines and water line. It has never looked so neat and tidy.

I would highly recommend Button's. I first heard of them 20 years ago when my parents lived in Pickering and used them. Nice to know a company can last 20 years plus and still be a strong honest company.

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Company Response

Hi Lisa,
It was an absolute pleasure working with you from start to finish. We are thrilled you chose Button's and look forward to serving you ( and your parents ) for many years to come.
Our technicians take pride in their workmanship and always clean up after themselves. We hope you enjoy your new system, especially the AC.
Thanks,
The Button’s Team

Adrian in Whitby
Adrian in Whitby
1 review Whitby, ON
10/10

gas hot water tank replacement (emergency)

Had an emergency as came back from travelling to find our rental hot water heater died. Wanted to get rid of the rental asap and buy new. Todd arranged his schedule to ensure prompt service, and was a star. Super efficient, responsive with exemplary customer service, and will be the first to call for any future HVAC issues or upgrades... (looking at new furnace now and will be sure to call Button Heating & Air Conditioning..). Thx guys.

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Company Response

Hi Adrian,
We were very glad to help in a pinch with your water heater and will be here when you need us for the furnace. Thank you very much for the review.
The Button’s Team

David in Toronto
David in Toronto
1 review Ajax, ON
10/10

Furnace

Clean, efficient, professional. Everything was well explained, all options given, and honest and wise advice shared to help us make the best decision. It is obvious that Burton's is a very professional company which staff that take pride in their work. I highly recommend Burton's.

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Company Response

Hi David,
We are very happy you chose Button’s to provide your family with the home comfort they deserve with your new furnace. We are also pleased to continue to offer you the professional service you have come to know from Button's going forward with your regular maintenance and emergency service. Thank you very much for your review.
The Button’s Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Button's Heating Inc.

Heating & Air Conditioning

Button's Heating has been in business since 1977. The company is operated by brothers, Earl, Joe & David Button. The Button's take great pride in their company and in their customers' satisfaction. Button's Heating Inc. guarantees high quality workmanship and service to residential and commercial customers.

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Duct Cleaning
PRODUCTS
Air Conditioning, Furnaces, Ductwork, Fireplaces, Gas Piping , Air Cleaners, Humidifiers, Heat Pumps, Ductless Air Conditioning, Ductless Heat Pumps, Tankless Water Heaters, HRV's, Thermostats
SERVICES
Commercial and Residential Sales, Installation & Service. Service Plans, HVAC Rental, Rental Water Heaters, Gas lines for B.B.Q.'s, Duct Cleaning,
BRANDS
Daikin,Trane, Goodman, LG Ductless, Rinnai, Navien, John Wood, Noritz, GeneralAire, Continental Fireplaces, Kingsman Gas Fireplaces, White Rodgers, Honeywell,
SPECIALITIES
Heating & Air Conditioning
WEBSITE
http://www.buttonsheating.com
YEAR ESTABLISHED
1977
NUMBER OF EMPLOYEES
32
RETURN POLICY
Guaranteed Workmanship, Manufacturers Warranty, Extended Labour Warranty
PAYMENT METHOD
Cheque, Visa, MasterCard
LICENSES
Gas, Refrigeration, Heating
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Workmanship Guaranteed, Manufacturers Warranties
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