Button's Heating Inc.

Heating & Air Conditioning
1895 Clements Rd Unit 170 Pickering ON L1W 3V5
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Reviews by rating (past 12 months)
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Best of 2020 winner 11 timesBest of 2020winner 11 times

Reviews for Button's Heating Inc.

Average customer rating:
9.7 10 (550 reviews)

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Darryl G.
Darryl G.
6 reviews Toronto, AB
10/10

Smart Thermostat Install

Job was done promptly and the smart thermostat was explained to me once it was installed. This is the third job that I’ve hired Button’s to do (Hot Water Tank install

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Company Response

Hi Darryl,
Thanks for your review. We appreciate your continued business with Button’s Heating & Air Conditioning and look forward to the next visit.
Thanks,
The Button’s Team

Eva from Ajax
Eva from Ajax
2 reviews Toronto, ON
10/10

Very Pleased

After an unexpected issue with my furnace late last week and a visit from Todd last Sunday (during Family Day weekend - I'm so sorry to have taken you away from your family), I decided to purchase a new two stage furnace and, at the same time, get rid of my rental water heater.

Yesterday, both were installed. As promised, the installation crew were thorough, knowledgeable, efficient and left my home/basement very clean. The drop cloths were a nice touch.

I had expected the job would take most of the day, but was very pleasantly surprised when it was finished early afternoon.

My initial observations are that the furnace is quieter than my old one and the temperature does seem to be more consistent throughout my
home. I'm thinking I might actually be able to set the thermostat a degree or two lower......

Overall, I am very satisfied.

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Allaboutservice in Pickering
Allaboutservice in Pickering
5 reviews Pickering, ON
10/10

Excellent Service, Todd & Penny! As always.

We purchased our two-stage Trane Furnace from Button Heating 1-year ago. The furnace is working wonderfully and just had our yearly cleaning with Button.

Todd and Penny were very fast to address my questions and were prompt to follow-up. This company knows the furnace and A/C business like no other and if you're looking for competitive prices with the best possible customer service - look no further and select Button Heating.

Thanks again!
Ryan McLean

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HomeStars in Toronto
HomeStars in Toronto
1 review Ajax, ON
10/10

Heating

When we realized the furnace was not working, we called Button's heating and air conditioning. I had heard great things about the company and eventhough it was Sunday morning, a serviceman, who lives in our neighborhood, came over to check it out. He was very friendly and ended up fixing the problem quickly, which was wonderful! He had gone out to get some furnace filters and even brought us a tea and coffee since he was at Tim's!! Cannot say enough about how great of an
experience we had today with Button's Heating and
Air Conditioning! Would highly recommend to
anyone who would like honest, friendly and
efficient service! Always love to support local
businesses. Thank you!!

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Company Response

Hi Laurene,
Thanks so much for a wonderful review ! I am glad it was a very easy fix this time. I look forward to working with you again.
Thanks,
Todd Button

HomeStars in Toronto
HomeStars in Toronto
0 reviews Toronto, ON
10/10

Gas stove disconnect/install

Recent kitchen renovation and we had to replace our gas stove. Todd provided Fast, Friendly and Reliable service. Very happy with the service provided. Will definitely use again and highly recommend.

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Company Response

Thank you for the review. We are were glad to help with your kitchen Reno.
The Button’s Team

Susan T.
Susan T.
0 reviews Whitby, ON
10/10

Furnace repair

We were very pleased with every aspect of the work that was done by Button's Heating. They were very professional and polite. They arrived quickly and when they said they would and the repair was completed quickly.

We would highly recommend their services to family and friends and would use their services again ourselves.

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Company Response

Hi Susan,
Thanks so much for your review. We hope you do use us again and refer to your family and friends. This has been our mission since 1977.
Thanks,
The Buttons Team

Frances in Toronto
Frances in Toronto
3 reviews Toronto, ON
0/10

Annual furnace cleaning & maintenance check

The service technician failed to close a valve. This meant that every time the furnace turned on gas was blown into my house. I was out of the house for a few hours after the service call concluded and came home to the very strong smell of gas when I opened my front door. I called Button's and they could not advise on whether it was safe to stay inside the house or not. I ran through the house and opened all the windows and then decided to wait outside for the service technician. He arrived within the hour and confirmed it was their fault. When I called Button's to complain, the manager I spoke to argued with me that the house "was not full of gas". WRONG thing to say. I decided then and there to end my service contract with Button's.

1 of 1 people found this review helpful.
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Company Response

Hi Frances,
We have reached our to you on several occasions to better understand your concerns for something that happened over a year ago with no response. After investigating this internally we have concluded we did, in fact, leave a very small leak by not closing a very small test port on your gas valve. It was also determined it was a very minute quantity and certainly not dangerous. While this is not something we like to hear about ever, it was remedied immediately when brought to our attention. We are sorry to see you go if still deem it appropriate to take your business elsewhere after many years of service. We continue to make ourselves open to further discussion in hopes of finding a way to make things right for you. I encourage you to contact me directly and can be reached at 905 424-0507
Regards,
Todd Button

Desmond
Desmond
1 review Ajax, ON
10/10

Furnace

Our furnace broke and they responded on a Saturday evening within seconda of contacting them on their website. Within 30 minutes Todd was on our house presenting us with our options. He also provided us with three electric heaters to keep our house warm until we could get it replaced. The crew arrived promptly at the appointmentioned time and we had heat in three hours. The old furnace was picked up within an hour. Friendly, prompt service.

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Company Response

Hi Desmond,
Thank you for your review of Button’s Heating & Air Conditioning. We try our best very prompt and efficient with every call. We are glad you chose us and that your heat is back on for the holidays. We look forward to serving you again.
Thanks,
The Button’s Team

Karl in Toronto
Karl in Toronto
7 reviews Toronto, ON
10/10

New A/C installation

In late summer, my old air conditioner stopped working properly (coils were freezing over, turns out the existing unit was really low on refrigerant). First call was to Button's due to some wonderful customer service from a previous interaction years ago. Brandon came out, had a look, and talked me through a number of options - really appreciated his clarity and patience in walking me through it all. Landed on installing a new unit. Didn't feel pressured at all into this decision. Price was very fair. On installation day, Mike and Garrett came out and did their thing - they worked quickly and quietly. Once finished, they walked me through the new unit and shared some maintenance tip, etc. Job site was cleaned up perfectly - you'd never know that they'd been there. New unit has been working great, and I've had zero concerns or issues.
Overall, a terrific experience. Would recommend to all - it's a no-brainer.

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Company Response

Hi Karl,
Brendan is one of our many great service technicians. It is always very important to educate our clients and to weigh the pros and cons between repair and replacement. We never employ high pressure sales and always try to deliver great value for you dollar. We hope you stay cool for many summers ahead and look forward to serving you again when the need arises. Thanks for the review !
The Button’s Team

mccano1
mccano1
1 review Toronto, ON
10/10

Furnace repair

Furnace wouldn’t click on in the morning, interior temp was cold, brrr. Found Buttons heating and air on our neighbourhood Facebook group. Called Todd, he was able to come by within the hour, explained and fixed the problem and heat was on before we knew it.
Good guy, great knowledgeable service, thanks Button’s.

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Company Response

Thanks very much for the review. We are glad it was a quick and easy fix. We are always a phone call away and look forward to assisting you again for all of your home comfort needs.
Thanks,
The Button's Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Button's Heating Inc.

Heating & Air Conditioning

Button's Heating has been in business since 1977. The company is operated by brothers, Earl, Joe & David Button. The Button's take great pride in their company and in their customers' satisfaction. Button's Heating Inc. guarantees high quality workmanship and service to residential and commercial customers.

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Duct Cleaning
PRODUCTS
Air Conditioning, Furnaces, Ductwork, Fireplaces, Gas Piping , Air Cleaners, Humidifiers, Heat Pumps, Ductless Air Conditioning, Ductless Heat Pumps, Tankless Water Heaters, HRV's, Thermostats
SERVICES
Commercial and Residential Sales, Installation & Service. Service Plans, HVAC Rental, Rental Water Heaters, Gas lines for B.B.Q.'s, Duct Cleaning,
BRANDS
Daikin,Trane, Goodman, LG Ductless, Rinnai, Navien, John Wood, Noritz, GeneralAire, Continental Fireplaces, Kingsman Gas Fireplaces, White Rodgers, Honeywell,
SPECIALITIES
Heating & Air Conditioning
WEBSITE
http://www.buttonsheating.com
YEAR ESTABLISHED
1977
NUMBER OF EMPLOYEES
32
RETURN POLICY
Guaranteed Workmanship, Manufacturers Warranty, Extended Labour Warranty
PAYMENT METHOD
Cheque, Visa, MasterCard
LICENSES
Gas, Refrigeration, Heating
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Workmanship Guaranteed, Manufacturers Warranties
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