Lori-Ann

Technician is friendly, clean and efficient. It’s our 3rd time using this company and we would recommend them to our neighbours.

Sam was very professional and honest with the work that needed to be done. We have had no issues with either of our repairs. JSN were readily available to service our oven asap. We are pleased with their workmanship, even though the cost was more than expected.

Jean-Paul managed the project and he was good, but perhaps could have checked in with us more often and did a final check on the work. There was also some miscommunication with billing, however, the company was quick to apologize and admit their error. The sub-contractor Dwayne who did the dry wall was excellent. Thorough, meticulous and very easy to work with. We did have some issues with the electrician John. We feel he should ensure that all electrical fixtures are in good working order before signing off. Also, provide proper lightbulbs should customers not have the correct ones. The light fixtures should all be working when the job is complete. After a formal complaint, the work was completed to our satisfaction though. I would recommend Home Improvements, just be prepared to manage the project on your own.