From start to finish Nathan made this a very smooth process. We wanted to see what the panels looked like so Nathan took us through the whole process. Very informative. We ordered the panels, etc for our building and we had the whole kit in less than a month. The order was packed very well, so that nothing was dented or scratched. Nathan answered all our questions as we were building this and even came out to our house to help explain how the flashing should go on. That helped so much. Over all we are so please with the building and the whole experience with Enerpan and Nathan. We highly recommend them.