Reviews

10/10

We started having trouble a few days ago with our Garage Door not fully closing - it would reverse at the height of the door Sensors. We suspected a problem with the Sensor Wires or the Sensors themselves, as they are about 10 years old. Pavel took a look and determined that the metal framework on our garage door protruded quite close to the area that the Sensors are focused on, and it is possible that the hot weather was a contributing factor. He adjusted the Sensors, which seems to have resolved the problem. I would definitely contact Garage Door Geeks again for any future issues with my garage door.

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10/10

Last night I discovered a wasp nest behind the wood frame of my garage door. William contacted me this morning in response to my Service Request and came by to address the problem. He identified 3 locations that should be treated, explained what needed to be done, and treated them all. He also cleaned up small amounts of insecticide powder from my garage floor and walkway to avoid us tracking it into our home. William was very helpful and the job was professionally done. I would not hesitate to contact him again for any future issues.

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Company Response

Thank you Janet for taking the time to write a review! Will definitely forward to the team! If anything arises in the future, please don't hesitate to contact us.

Stay safe Janet!

10/10

Muhammad and Gary were very professional; they clearly take great pride in their work. The replacement of my hot water heater was done in a few hours with no issues. They explained to me what they would need to do when starting the process, showed me how to adjust the water temperature setting if needed, and let me know that I might experience some air pockets in the pipes (caused by having to shut off the water) which would clear when I ran the taps. They laid down runners to protect my flooring and carpets, and the area they were working in was left spotless. Am very happy with the service provided by AtlasCare and would highly recommend them.

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Company Response

Hi Janet. Thank you for your fantastic review of AtlasCare and our installers, Muhammad and Gary. All of us at AtlasCare appreciate your many years of loyalty to our team and our company. AtlasCare is always there when you need us whether it's for HVAC, Plumbing, or Drains.

10/10

Swat Wildlife came out to my home this morning in regards to. Squirrel taking up residence in my lower soffit. Derick was very pleasant and knowledgeable. He installed a one-way door which will allow the squirrel to leave but not re-enter. This afternoon. I noticed the squirrel has come out a few times; it hasn’t yet come all the way out through the door but I figure eventually it will be hungry or thirsty enough to come all the way out. Thanks Derick for your help with the squirrel. I would definitely recommend Swat Wildlife to anyone looking for help with an unexpected visitor!!

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Company Response

Thank you Janet for your review! It's quite common for wildlife to stick around for a few extra days this time of year especially with the weather this winter. Who can blame them!! But your absolutely right they will exit for food and water and you will be squirrel free in no time.

10/10

Just had my ducts and central vac lines cleaned by AtlasCare Heating and Cooling. Darien and Johnson were great - very professional, polite and courteous. They wore booties over their shoes while in my home and laid down a red carpet to protect my floors and walls from the hoses they use. They explained the cleaning process to me and provided some recommendations for things I could do to better protect my furnace and humidifier. I had heard about a water heater replacement program their company offers and they not only knew about it but had a flyer in their truck which they gave me, which explains all the details. I am very happy with the service done by Darien and Johnson and would definitely recommend AtlasCare!!

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Company Response

Hi Janet. Thank you so much for your excellent and detailed review of both AtlasCare and our Team. We are very happy to hear that you're so please with the duct cleaning and central vacuum cleaning we did.

10/10

The window balance hardware in my Repla brand windows needed to be replaced. As Repla (which was a local company) went out of business quite some time ago, I wasn't sure if the necessary parts would still be available. I sent an inquiry off to Windowfix and got a response shortly thereafter. Sarah and Keith came to my home to assess the work required; it was obvious that they were very knowledgeable about window repairs. They were able to locate the necessary Window balance parts and were also able to come up with a creative solution to repair the latch on my patio door (also a Repla product) as the original parts were no longer available. Communication was great and they arrived on time with everything they needed to complete the repairs. I am very pleased with the job they did and would not hesitate to recommend Windowfix.ca to anyone needing window repairs.

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Company Response

We are happy to help, Janet. Window repairs is all that we do, and we truly appreciate your review!