We wanted to revitalize the stairs between the main level and the upstairs level. They had been carpeted since the house was built 40 years ago. While the existing stairs were oak, they had been badly damaged through the several installations of carpet. RK Woodworking were able to do the work, and they first quoted from a set of detail pictures of the stairs with carpet removed. They then visited the site to ensure that the quote was correct and to explain exactly what work and materials they were proposing so that there would be no misunderstands. No changes to price or work scope ensued, so we signed off on the work. The renovation work was carried out by two experts, one who did the wood work, the other who completed the finishing (final sanding, verathane finishing coats(3)). All work was done to the agreed schedule, the specialists came on time, were very clean and tidy, polite and very professional. We were very happy with the work done. It is worth noting that we had approached others to do this work, but none of the others were selected as they either did not do what we wanted, would only do part of the work, etc