Replace Furnace, Air Conditioning, Air Filter and Humidifier
Button's was the second contractor I contacted. The first missed two appointments!!. I first visited their office location, to get a feel for whether they were a 'back of the garage' operation. They had neat front office with several desks. The receptionist was very polite and directed me to Joe Button. We talked for a few minutes and made an appointment to see what the job entails. He was on time (Good start) and provided me with an estimate of the cost of the job as well as discussing several options and explaining the various energy efficiency rebates. He suggested that I should review it, discuss it with my wife and get back to him. He did not pressure for a sale (good move). We selected Button's and he returned to take final measurements and for us to sign the contract. We agreed on an install date. The day came and his crew showed up on time with all the bits and pieces, completed the removal of the old heating and cooling system, installed the new one and then walked myself my wife through the system showing us how to do the routine maintenance and to answer all our questions. They left the furnace area very tidy and took away all the old components. We were very satisfied with the whole experience. Highly recommend Button's.
- Approximate cost of services:
- $9,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?