Reviews

10/10

Cleaned the broadloom thruout the house and a wool area carpet in our family room. Did a fantastic job on everything - all looks new again, even heavily soiled area! Service is excellent from all staff including Cindy on the phone. Couldn’t be happier! We’ve used Drapemaster before and will continue using them - highly recommended!

Approximate cost of services:
$550.00
Was this review helpful?
Company Response

Thank you for your wonderful review. We are so glad you are please with our services, and look forward to seeing you again :)

2/10

I recently visited the Sheridan nursery on Burnhamthorpe to purchase some plants for my garden. To my surprise I couldn't believe the prices on the plants. They were extremely expensive. One little egg plant $3.99 I couldn't believe it. I went to a little garden centre in a strip mall and paid $4.00 for 6 plants. I'd rather support the small shop owners. It was unbelievable the prices they charged at Sheridan. I'll never return again.

Approximate cost of services:
$3.99
Was this review helpful?
10/10

There were issues with the door and 2 panels had to be re ordered. The original installer did not do a good job. They then sent Monte to do the repairs and he did an excellent job. Monte then showed me how to maintain my door. I give him a ten and would definitely do business with them again

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you very much for letting us know that you are happy with the final product and installation. Once in a while, we do receive damaged panels from our manufacturers(damage from transit or manufacturing process). In your case, the damaged panels did cause performance problems with your door. Our chosen manufacturers stand behind their product and quickly sent us new panels to ensure your new garage door is working for you perfectly. We apologize for any inconvenience this may have caused you and again we are thrilled that you are now completely satisfied. We appreciate and value your business.

10/10

My wife and I needed new carpeting for our home. We went to ultra carpet and spoke to one of the sales consultant. We spoke to Noor. He was very helpful and very knowledgeable and picked out a great carpet for our home. His installers were very professional when it came to installing our carpet. A very well and clean instalment. I would definitely go back for future renovations.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
10/10

Ryan & Kaval were the techs. Job was done professionally and clean. No complaints! Very pleased! Mess was cleaned up and very pleasant to talk too answered all my questions.

Approximate cost of services:
$3,000.00
Was this review helpful?
10/10

Prompt response to call re initial leak from toilet through kitchen ceiling - helpful and very knowledgeable. Provided guidance re replacement toilets and then prompt return to install replacements. Very pleasant to work with, very fast work. Clean and tidy workmanship.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you so much for the raving review Rosario. All of our plumbers go through rigorous training regularly to keep them very sharp and at the top of their game. We like to educate all of our customers with all of their options so that they may make an educated decision on what works best for them. We live our code of values by... "making our best effort to understand and appreciate the customer's needs in every situation. From the team at Mr. Rooter Plumbing. Thank you for your loyalty Rosario!

10/10

Robert and his partner Mark installed My windows. I recommend them highly! they did a nice clean job and cleaned up all of their mess. If you do go with Brock Windows please ask for Robert & Mark to install your windows.

Approximate cost of services:
$500,000.00
Was this review helpful?