Drape Master

Blinds Cleaning & Repairing
3678 St Clair Avenue East Toronto ON M1M 1T2
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Reviews for Drape Master

Average customer rating:
9.9 10 (180 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

An excellent experiece

Drape Master did an excellent job cleaning my 20 year old drapes, making them look almost new! The pick up and drop off were prompt, the billing well explained and the attention to details superb.

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Company Response

Hi there, thanks for your kind review! We'll be sure to share your feedback with the team, as it truly takes a village. Wishing you health and happiness through the holidays and into 2021!

Peter from Old Toronto
Peter from Old Toronto
3 reviews Toronto, ON
10/10

A superb organization!

I contacted DrapeMaster based on their excellent reviews. Don explained the process clearly and Max came out to the house to examine our draperies, clearly explain the process and advise us of any risks in cleaning. He removed them and ultimately rehung them.
We were so pleased with the results that they returned to clean our broadloom and upholstery! George and Ana worked extremely hard and everything looks the best it has in years.
I really can't recommend them enough. I was also very pleased with everyone's adherence to Covid protection protocols.

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Company Response

Hi Peter, Thanks so much for taking time to share your review with us! We're thrilled to hear that you enjoyed your experience working with Don and Max on your draperies and with George and Ana on your carpet and upholstery. Covid-19 has changed the way so many of us are doing business and so we're happy to hear that the protocols we've put in place were followed to keep everyone safe. We'll be sure to share your kind feedback with the whole team. All the best in 2021!

Qasim1989
Qasim1989
1 review Toronto, ON
10/10

Blind repair

I had a terrible tenant cause damage to my blinds: One fell off the wall and the other had a broken clutch. Don and Max were super friendly, very professional, and extremely helpful in repairing the issues. They even went above and beyond to secure the pull chains because they noticed my nephew was over and let me know it would be safer (they did not have to do this as it took them more time beyond what I asked them to do). I’m very happy with the outcome and would highly recommend.

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Company Response

We're so happy to have helped with your blind repair and are glad to hear that Don and Max were able share their wealth of knowledge to insure your blinds are back to mint condition and secured in the best manner. Thank you for allowing us the privilege of working with you! Wishing you a healthy and happy holiday season!

Patti in Toronto
Patti in Toronto
1 review Toronto, ON
10/10

Carpet and furniture cleaning

The service was excellent, the staff was friendly and hardworking and the outcome.....amazing!!! We were absolutely thrilled with the results, since some of the carpet and furniture stains were hard to remove. We will be calling again o keep everything looking fresh.

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Company Response

Hi Patti, thank you so much for your kind words! We're thrilled to have had the opportunity to work with you and will be sharing your comments with our team! Wishing you health and happiness this holiday season! - The Drape Master Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Holland Blinds

Just had my Holland Blinds installed and I am so happy with them. They turned out so much better than I expected. Fantastic service and excellent quality I would highly recommend to anyone.
Thank you Hasim it was a pleasure working with you, you definitely delivered exactly what I wanted.

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Company Response

Hi
I am NOT sure if this review is for our company. We do not have employee named Hasim
Pls investigate.

Thanks

Audrey Dallas in Scarborough
Audrey Dallas in Scarborough
0 reviews Toronto, ON
10/10

Christmas Present - Head to Toe Cleaning

Drape Master cleaned several drapes, carpets, couches, and a bedskirt which look like new after several years of wear and tear by our grandchildren. Everyone at Drape Master from the manager (Don), admin staff, and cleaning and delivery staff, were professional, courteous, pleasant and proud of their work which shows in the results.
Our daughter told us this was the best Christmas present yet.
We highly recommend Drape Master and thank them for an all round positive experience.

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Company Response

Thanks you Mr. & Mrs. Dallas. It was our pleasure to cleaning your draperies, carpets and upholstery for the holidays. We look forward to servicing you again.

Nora M - Toronto
Nora M - Toronto
2 reviews Toronto, ON
10/10

drapery cleaning

Excellent service from Drape Master. I have very old (40+-years-old) drapes that needed cleaning. Don explained over the phone the cleaning options available but insisted on sending Max to judge whether or not the drapes could handle cleaning. Luckily, Max thought they could withstand the cleaning and they were expertly cleaned using their gentle cleaning method. The drapes were re-hung with care by Max, just before Christmas, as requested. I highly recommend Drape Master and will be using them again in the future

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Company Response

Thanks you Nora. It was our pleasure to cleaning your draperies for the holidays. We look forward to servicing you again.

Meech
Meech
3 reviews , ON
10/10

Replace Vertical Blind Rail

Max was meticulous in his measurements of my broken 12 foot vertical blind rail and replaced it with two 6 foot rails that work as smooth as silk and enable me to control the sunshine much better. The old verticals were removed and replaced with ease; he even returned to turn 6 of them around to satisfy a very picky customer (me)! I am very pleased with the prompt and excellent service and highly recommend Drape Master. You will not be disappointed.

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Mary in Scarborough
Mary in Scarborough
0 reviews Toronto, ON
10/10

Excellent service and very respectful staff and manager

I was impressed with the climate of respect in this company. Each staff person and the manager made friendly eye contact even if they weren't serving me directly.
They are very careful with products. I was very pleased with the outcome of their work -- cleaning Hunter Douglas honeycomb window blinds.

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Company Response

Thank you Mary. I'm glad we we were able to clean up the HD honeycomb blinds. We look forward to servicing you again

Peter in Etobicoke
Peter in Etobicoke
15 reviews Etobicoke, ON
10/10

Living Room drapes & sheers cleaned

Drape Master was referred to us by another dry-cleaning company, since they also do removal and re-installation.

Max came to our house, removed our lined drapes and sheers 8' x 12' window), and re-hung them one week later looking clean and new. We were impressed with his professionalism, courtesy, answered all questions, and was incredibly speedy and deft. Max did in minutes what would have taken us hours (even in our healthier days).

Job well done! Highly recommended!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drape Master

Serving customers in the GTA for over 50 year!

With our extensive knowledge of cleaning and repair techniques, commitment to service and competitive pricing, we know that each of our customers will be proud to have us take care of their drapery, blind, carpet and upholstery cleaning.

We provide a variety of service options including our popular and convenient in home full-service take down and rehanging, as well as in-store over the counter options.

See the difference that clean draperies can make!

CATEGORIES
Blinds Cleaning & Repairing and Drapery & Upholstery Cleaning
SERVICES
Drapery cleaning, Drapery flame retardant treatment, Blind cleaning, Blind repairs, Drapery track replacement.
STYLES
Custom Draperies, Sheers, Valances, Rubber Backed, Blackout, Silks, Stage Draperies and many more!
SPECIALITIES
Full service in home takedown & rehang
WEBSITE
https://drapemaster.ca/
YEAR ESTABLISHED
1970
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa Master Card Cash Certified Cheque Debit
LICENSES
Sanitone
MEMBERSHIPS
CFA / NFPA / CFIB/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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