SParr

I have used Enercare for regular maintenance of the furnace and A/C. There have been no problems with either appliance, and the technicians have always explained what keeps these in good repair. Recently I noticed a leak from the condensate pump, and after assessing the problem, this part was replaced as part of my maintenance plan. Peace of mind through the years and now, excellent delivery of service promises. Worth the annual cost. Dependable service, prompt, friendly & professional service personnel.

The company has done a good job with fertilizing and lawn analysis, and my lawn is looking good. A bit disappointed that the core aeration has not been done yet (late June) as we normally have done this in April or early May. If Hometurf had done this already I would rate about 4.5. Also, the effectiveness of the broadleaf weed control is questionable. (Now, and in the past, I haven't found iron-based products to be very effective.)

Matt & his helper did several jobs: electrical panel upgrade (fuse to circuit breakers); install of sub-panel; correct wiring of dishwasher; install of lights & outlet to patio. From start to finish, Matt kept me informed & helped me get through the city's red tape. Highly recommended.

I needed to get my garage door working again, as I would need my car to go to work the next day. Called the Door Master and arranged with the receptionist for an appointment later in the day. Adam called & let me know his arrival time, saw what the problem was, gave me a quote & fixed it within an hour. He was very pleasant & helpful. The door now opens better than before (always had a bit of a delay, now it opens immediately). I had called another repair company for an estimate but they delayed getting to me, so I chose DM and wasn't disappointed. Thank you!

Mostly easy to arrange. Very disappointed that enercare no longer provides on-line booking (If they do, I couldn't find it easily). It seems all the customer care is now overseas, which is also disappointing. However, the local workmen have always been pleasant & efficient and provide helpful feedback & advice.

Wanting to make more use of our downstairs family room, we decided to replace our wood fireplace with a gas insert. I researched various companies & models, and decided that Kastle Fireplace Ltd was my best choice. They were very helpful in helping me choose a model to fit my budget, and the installation was done professionally and required no cleanup. Staff at all levels explained everything clearly. Very satisfied & have enjoyed this all winter.

Salesperson Phil did a great job explaining everything and leading us through the process. Zoran and his helper installed the windows efficiently and left no mess that I could see. The only disappointment we had was that the manufacturer did not supply one of the windows as ordered, meaning it had to be rescheduled for a later installation date. This re-scheduling was done quickly & professionally, which speaks highly of Brock's concern for its customers