The Door Master Inc.

Garage Doors & Hardware
ON
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93%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (231 reviews)

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Daryl  in Toronto
Daryl in Toronto
14 reviews Toronto, ON
10/10

Great service saved me money

After another provider installed a garage door that kept breaking, I asked The Door Master for a new door. They told me they could fix my door for much less. They showed me the mistakes the other company had made. In a short time, the door was working, and I paid much less. And I got friendly service.

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BOB
BOB
4 reviews Oakville, ON
10/10

Stuck in garage

At 10:45 p.m. realized one of the wheels came loose from runner.
I had a meeting the next day and needed quick repair.
Called HomeStars when I realized the problem and by 1:00 p.m. next day, door was fixed by Dmitri from The Door Master and I was on my way. Job was done quickly and efficiently.. no surprise up charges or additional work to be done that was not necessary
Dmitri was very courteous and comfortable to deal with.
Would recommend them again without hesitation.

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Private User
Private User
Private User reviews Hamilton, ON
0/10

Charged incredibly high price

Top broke off of one of the garage door springs. Did not replace anything - bent top of spring reattached. He also tangled the wire that goes over the pulley attached to the spring. Was here a few minutes did not replace anything charged $150. NOT RECOMMENDED. This review refers to the Hamilton location but read the reviews on here where they charged more than competitors for parts or charged significantly higher prices than they quoted at various locations

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Company Response

Good Morning,

Sorry to hear that you feel that you had a bad experience with our company, our customer service will be reaching out to you today to better understand what the issue is.

Thank you,
TDM Team

pankajritu in Pickering
pankajritu in Pickering
3 reviews Oakville, ON
10/10

Great work!

I called The Door Master team on Friday evening and their rep came over within the hour to assess the problem and suggest a solution. Dimitri was most professional and friendly. We contracted for him to return and replace the garage door. He did this on Sunday morning, at the appointed hour and did a great job; thanks!

2 of 2 people found this review helpful.
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hamlingrange in Toronto
hamlingrange in Toronto
1 review Courtice, ON
10/10

They Always Deliver

This is the third time I have used the services of this company and they never fail to impress me with their level of service and professionalism. Simon is excellent (as always). He knows exactly what to do and gives timely and useful advice. Garage doors can be finicky and we take them for granted. It's good to to know that folks like Simon are out there...they always deliver! Thanks

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Private User
Private User
Private User reviews Toronto, ON
10/10

Garage door repair

I have used this company two times now and both times they have come very quickly and we’re nothing but professional. No need to waste your time shopping around and make these guys your go to. I The rates are reasonable, you will not be disappointed . I have already recommended this garage door repair company to my friends. Thank you “THE Doormmaster” for always helping me out in a pinch : as both times it has been an emergency, keep up the exceptional work.

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Garage door was stuck closed.

I needed the garage door open because my door was stuck shut and also needed a emergency release. Job was done efficiently and the service technician was very knowledgeable. I would recommend the door master.

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cyril.abraham in PETERBOROUGH
cyril.abraham in PETERBOROUGH
1 review Peterborough, ON
10/10

Garage door repair

TDM was contacted for a garage door repair job. Was able to get appointment within a 2-hour time-frame. Tech (Tim) arrived on time. He was courteous and knowledgeable. Work done to our total satisfaction. Highly recommended for quality and efficiency conduct of job.

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Elena  in King City
Elena in King City
4 reviews King City, ON
10/10

garage door repair

I called for Service on Friday at 8.00pm and job was done next day ( Saturday), excellent experience, will highly recommend to anyone need to service/fix/replace garage door. Steve is very professional and experienced in a field.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Garage door repair

Came to repair our garage on very short notice, on a snowy Saturday afternoon. Called shortly before arriving and very prompt. Quick and efficient service. Explained the problem they found and how it was repaired. No hesitation in recommending them.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service.
We are your "one-stop-shop" for garage door needs.

Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.