The Door Master Inc.

Garage Doors & Hardware
ON
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93%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (225 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Garage door was stuck closed.

I needed the garage door open because my door was stuck shut and also needed a emergency release. Job was done efficiently and the service technician was very knowledgeable. I would recommend the door master.

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cyril.abraham in PETERBOROUGH
cyril.abraham in PETERBOROUGH
1 review Peterborough, ON
10/10

Garage door repair

TDM was contacted for a garage door repair job. Was able to get appointment within a 2-hour time-frame. Tech (Tim) arrived on time. He was courteous and knowledgeable. Work done to our total satisfaction. Highly recommended for quality and efficiency conduct of job.

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Elena  in King City
Elena in King City
3 reviews King City, ON
10/10

garage door repair

I called for Service on Friday at 8.00pm and job was done next day ( Saturday), excellent experience, will highly recommend to anyone need to service/fix/replace garage door. Steve is very professional and experienced in a field.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Garage door repair

Came to repair our garage on very short notice, on a snowy Saturday afternoon. Called shortly before arriving and very prompt. Quick and efficient service. Explained the problem they found and how it was repaired. No hesitation in recommending them.

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Dina in Milton
Dina in Milton
1 review Milton, ON
10/10

Great job and customer service

After driving through my own garage door... ( who does that)... I emailed at 2am and had a missed call by 8.45 am. They had the gentleman, Dimitri, out to quote within 4 hours and had next day service done in under 3 hours, exceeding expectation. Bought a top of the line, insulated, used door. Replaced everything even added weather stripping without me asking for it. Price was fantastic! I would highly recommend this company and Dimitri for all garage door needs.

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Private User
Private User
Private User reviews Toronto, ON
10/10

garage door repair

I called door master Sunday since I could not open the garage door. I was told that unfortunately they did not have the time to help me, but would be able to come on Monday between 4-6 pm. The technician Serge came around 3 pm and as I suspected the door lock was broken and he fixed it all very quickly. Serge was very professional and friendly.
Susette

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Daniel in Toronto
Daniel in Toronto
1 review Toronto, ON
10/10

Garage Door Repair

The repair was completed within 2 hours and included a complete inspection and replacement of rusted and broken cables, lubrication and retightening all loose screws on door panels. plus a tune up on the electronic door openers.

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Dee in North York
Dee in North York
3 reviews Toronto, ON
10/10

NO CHARGE FOR VISIT

We had a garage door which was not opening or closing properly, a tech came out to assess the issue and told me what the problem was, would not TAKE A FEE which I find amazing today!!

I would only use this company for any of my needs and have referred them to others as well,

I highly recommend this company they are honest and fair,

FIVE STARS

Deena

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Private User
Private User
Private User reviews Vaughan, ON
0/10

Garage door repair

I asked for a quote to repair the bottom sweep on garage door. $20 for consultation. service tech did not want to repair my sweep ( quoted $120 over the phone for repair of sweep) tried to sell me an entire door for $1,000. Then told me I had to pay $30 for the visit. I refused to pay the extra $10.
Did not seem interested in the small job tried to up sell me something I did not need or want. Do not use this company none of their pricing is consistent and very unprofessional. Also had to call for my receipt.
Stay away from this company !

0 of 1 people found this review helpful.
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Company Response

Good Evening,
Thank you for informing us about your experience with our company, our top priority is to provide the best customer service possible.
Management would be happy to schedule a call with you to get a better understanding of what the issue was. Please contact us at thedoormasterca@gmail.com to further discuss.

Thank you,
The Door Master

Private User
Private User
Private User reviews Toronto, ON
10/10

Garage door replacement

We had to replace a very old garage door. They sent someone out to give a quote on the same day that I called. Steve was friendly and professional. The quote was reasonable. We booked the job and everything went smoothly. No surprises and no problems. I did have a question about the weatherstripping a week after the job was complete and Steve came out to address it right away. We are really happy with the service and quality of the work.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service.
We are your "one-stop-shop" for garage door needs.

Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.