The Door Master Inc.

Garage Doors & Hardware
ON
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96%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (261 reviews)

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Private User
Private User
Private User reviews Ajax, ON
10/10

Garage Door Opener Installation Help

I needed help adjusting the torsion bar to make space on the left side of the door for my wall mounted garage door opener installation.

I issued a ServiceRequest on Homestars on Saturday evening and received a call on Sunday morning. Steve arrived at my door and offered to cut off the offending excess torsion bar and even went so far as fully mounting the motor unit on the wall and connecting it to the shaft. He even offered a bunch of tips regarding common pitfalls encountered during installation.

Overall the service was very professional, quick, friendly, and helpful. I would definitely use the Door Master Inc. again for bigger garage door related issues.

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers, The Door Master Inc

Roi in Toronto
Roi in Toronto
1 review Toronto, ON
10/10

Great Service

Nicest guys you'll ever meet, not to mention extremely diligent and very professional.
Great work, thanks Door Master- Roi

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Company Response

Thank you so much for your kind words, Roi. We really appreciate you taking the time to share your experience with us. Cheers, The Door Master Inc

tanya.kashin
tanya.kashin
0 reviews Toronto, ON
10/10

Garage door installation

The customer service is amazing! We are very satisfied with our new garage door and will definitely recommend them to our friends!

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Company Response

Thank you so much for your kind words, Tanya. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

Jane
Jane
0 reviews Aurora, ON
10/10

Excellent service

I had to replace the side cables for the garage door, it wouldn't open. Door Master service guy came on the next day, fixed my door and now it's working perfectly fine. They were quick and clean, he showed me before and after, explained which parts will be replaced. I was very happy with their work. Thank you!

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Company Response

Thank you so much for your kind words, Jane. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

Connectocar
Connectocar
0 reviews Toronto, ON
10/10

New garage door

Thank your so Mach for an amazing door an very professional service highly recommend
Thanks again

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

Asiya
Asiya
3 reviews Toronto, ON
10/10

Replaced garage motors

Very professional and courteous … Jennifer was super helpful in helping us decide what to replace our old motors with while Serge was very professional and quick in installing the motors and belt.. they also clean up after the job.. highly recommend them!

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Company Response

Thank you so much for your kind words, Asiya. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

Private User
Private User
Private User reviews Toronto, ON
10/10

Fantastic

My garage door would not open and so I called The Door Master and they sent out a technician, Serge, the following day (I called them on Sunday evening) in the morning. The technician arrived on time within the time slot I was given, diagnosed the problem withing minutes, and repaired the door within minutes. Importantly, Serge was very professional, very courteous and kind and took the time to explain things to me, including the problem and potential future issues. Overall, my experience was nothing short of fantastic.

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

Kaya
Kaya
0 reviews Brantford, ON
10/10

Garage Door Opener Installation

Best service I have ever received. Emilio was the guy that installed the garage opener for me. I would definitely recommend to anyone needing fast and quality work. The cost is worth it.

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Company Response

Thank you so much for your kind words, Kaya. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

Private User
Private User
Private User reviews Newmarket, ON
10/10

High Door Lift conversion

This job was complex. The work was completely done to such a high standard . The end product is so clean and flawless. Over the moon. Cant wait for my hoist to be installed. Thanks again

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

leichtroom
leichtroom
5 reviews Toronto, ON
10/10

Broken Garage Door spring and cable

The cable had snapped, and it turns out the spring was broken as well. Door Master came by this morning and fixed my garage door quickly and lubricated everything, so it's working better and quieter than ever. Thanks much.

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Company Response

Thank you so much for your kind words, Leichtroom. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service. We are your "one-stop-shop" for garage door needs. Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.