The Door Master Inc.

Garage Doors & Hardware
ON
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95%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for The Door Master Inc.

Average customer rating:
9.6 10 (253 reviews)

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Private User
Private User
Private User reviews Newmarket, ON
10/10

High Door Lift conversion

This job was complex. The work was completely done to such a high standard . The end product is so clean and flawless. Over the moon. Cant wait for my hoist to be installed. Thanks again

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

leichtroom
leichtroom
5 reviews Toronto, ON
10/10

Broken Garage Door spring and cable

The cable had snapped, and it turns out the spring was broken as well. Door Master came by this morning and fixed my garage door quickly and lubricated everything, so it's working better and quieter than ever. Thanks much.

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Company Response

Thank you so much for your kind words, Leichtroom. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

Lori
Lori
1 review Vaughan, ON
10/10

Quick, Honest, Polite and sooo Helpful.

The Garage door was off it's track and it was bent. He came within the hour. He is a free consult and then he fixed it on the spot. He respected social distancing and he wore a mask. The world needs more people like Steve. What a wonderful person and kind soul. Thank you endlessly for your services and kindness.

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Company Response

Thank you so much for your kind words, Lori. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

shawnatremblay in Hamilton
shawnatremblay in Hamilton
1 review , ON
10/10

Excellent experience

Our garage door broke and within a day it was fixed PLUS with the app we are now able to do everything with our phones. Emilio was FANTASTIC!! Highly recommend this company and technician. Thanks so much!!

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Company Response

Thank you so much for your kind words, Shawna. We really appreciate you taking the time to share your experience with us.

Cheers,

The Door Master Inc

Frances in Richmond Hill
Frances in Richmond Hill
1 review Vaughan, ON
9/10

Speedy response and quick service

My garage door came off the track. After submitting a request or Homestars, Natalie called me in the morning & booked me for a noon appointment. Serge came & fixed it within minutes. Good service and quick response, and no up-sell. He provided the info for my future considerations. I will definitely use them for future work.

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Company Response

Thank you for taking the time to leave us your feedback.

The Door Master Inc.

Happy man
Happy man
0 reviews Kitchener, ON
10/10

Knowledgeable and efficient

Gentlemen was extremely knowledgeable and efficient. Door was working like new in a very short time. I would absolutely recommend these guys for all your door needs. We couldn't be happier with the work that was completed. Definitely pass their info on to family and friends.

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Company Response

Thank you for taking the time to leave us your feedback.

The Door Master Inc.

Annette in Toronto
Annette in Toronto
1 review Ajax, ON
10/10

Garage door would open

Service was great. I was given an approximate time the technician would arrive. I received a text confirming when the technician was on his way. The technician was friendly and quickly got my garage door opening again at a very reasonable price. I would definitely recommend this company

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Company Response

Thank you Annette for taking the time to leave us your feedback.

Private User
Private User
Private User reviews Burlington, ON
3/10

Overpriced

Work was decent, waaaaay too expensive . Pushy for unnecessary part replacement. I should have checked for more quotes before proceeding (my bad). Hope the repairs last, replacement parts look generic and cheap

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Company Response

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (905) 326-5800 and we'd be happy to help you out.

Private User
Private User
Private User reviews Vaughan, ON
10/10

We got our garage door from Unitech, and we are very happy.

We had the garage door replaced since the last one broke. The people from The Door Master Inc came in a few hours the whole thing was replaced and functional. They have lots of options and. I liked their professionalism, the quality of product.

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Company Response

Thank you for taking the time to leave us your feedback, we strive our best to make sure out customers are happy.

Jim H in Hamilton
Jim H in Hamilton
1 review Hamilton, ON
1/10

Garage door repair

The installer replaced my broken tension springs, but advised that my Genie garage door opener motor was broken and needed replacement. He'd do that for $550. I bought the broken part for the opener online for $30 and replaced it myself. Works just fine now. I would have given high marks for the spring installation, but zero marks for mis-informing me about my "broken" opener

1 of 1 people found this review helpful.
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Company Response

Good Afternoon Jim,

Thank you for your feedback. I apologize that you feel that our technician did not advise you correctly, we do not service Genie openers and therefore he advised you that he can not repair it but can offer you a new opener.

Thank you,
TDM Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service. We are your "one-stop-shop" for garage door needs. Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.