Reviews

10/10

I got few quotes from others were more expensive and did not provide details, so I hired this company, two people came father & son and did the work at best, no upfront payment and I paid in full and satisfied. Thanks very much, will recommend to anyone.

Approximate cost of services:
$1,360.00
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Company Response

Thanks for your business Vivah, it was our pleasure to work with you on your project!

10/10

we did a 'Mold & AIr quality test' for the main floor and basement, it was about an hour. went fine, no issues, the person gave some tips about the washing machine lip -holding some left over water to be cleaned once a while. no mold issues, air quality was ok. pass

Approximate cost of services:
$400.00
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Company Response

Thank you for taking a quick moment to give us a review on your indoor air quality test ! We were happy to help! Thank you Kay

0/10

Bad attitude staff at customer service desk at 370 Kennedy road, Brampton, went to buy Laminate countertop, no one was available to help at kitchen center, went to customer service desk, they kept sending me back 2 times to get item# and again said they cannot help, only kitchen dept. staff could place my order in their system, what rubbish is this?, the laminate countertop is in the isle ,, I have the part# and item# still cannot place the order, they kept bouncing me back to kitchen dept, they were all busy, only 2 staff both busy with other customer, then what is the point of customer service, this is a simple thing, should be able to place a order from any counter, all should be same system, learn from homedept. I got fedup came back home and ordered it online and pick up at Heartlake road store, Thanks for not helping, so mean people in customer service.

Approximate cost of services:
$159.99
1 of 1 people found this review helpful.
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9/10

re-secured front+back eaves brackets, cleaned eaves through, had to call few times, but they did the job. over all good. I paid 235$ including tax. hope it's a good deal.

Approximate cost of services:
$235.00
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6/10

I am giving 6 for this company, i spent for my attic upgrade and air leaks, but i did not get the grant for air leaks, pre audit guy recommended for air leaks so as per his advise i fixed it myself, post audit guy did not bother i kept saying air leaks fixed he did not listen, he did the audit and gone, i did not get the grant for air leaks, these companies they don't care about us getting the grant, they care about their audit report sent to ministry and get our audit fee only, also i did not like their audit report it was very standard , not specific to my condition of the house. its like a copy/paste. they are just doing their minimum duty.

Approximate cost of services:
$500.00
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Company Response

Thanks for your feedback! You are somewhat correct with the report that is generated. It is somewhat standard, but it is the only software any audit company is able to use at this time, in order to qualify homeowners for grants. In response to the air leakage, we are not able to "give grants", we only do the testing and submit results...if those results show considerable improvements for air leakage ( there is a minimum amount of improvement that must be done in order to qualify), then air leakage grants would qualify. When we do the blower door test, it gives us the results, we do not enter the results based on what was done. In this case, although you have done air leakage control on your home, it seems it was not enough to qualify for the air leakage portion of the grants. Thanks again for your feedback.

10/10

we replaced 8 windows, i am totally satisfied with the install , it went very smooth, i took a day off and watched the installations, very good job done, of course i pushed the installer a bit, no issues at all, i asked lot of questions i think, also they worked out a easy payment plan for me, good stuff thanks guys.

Approximate cost of services:
$6,250.00
1 of 1 people found this review helpful.
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Company Response

Vijay it was a such a pleasure to deal with you.. I wish everyone was as easy going as you are.
Anything you need Vijay, you just let us know and we will take care of you. Please accept our sincere appreciation Vijay to you and your family. Thank you. -Andrew

9/10

Hired again 2nd time !!, multiple small projects: replaced 2 new toilets, installed new drain for laundry, b.bathroom: framing, cement board installed, tiling floor, ideas. over all v.good job, on time completion, trust worthy, Thanks much Rene & Team.

Approximate cost of services:
$1,200.00
2 of 2 people found this review helpful.
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Company Response

Thank you, Mr.Vijay for trusting your home to remodel your basement.
thanks for your add and nice comments to our company

10/10

After getting few quotes from other companies, we decided to hire Royal Basements, main reasons they were within our budget and Rene & Team were professional and Nice people to Begin with and 100% payment at completion of the project!!!. they asked for 10 business days, but completed the project in 7 business days (One major point I have to mention is the DESIGN/SKETCH Rene did was SUPER GOOD, the one we suggested was odd, Thank god RENE has some good sense) ,after completion of project even the minor details were fixed. we supplied all the materials in advance, I was away most of the time to work (my wife & 2 year old kid were at home), they just did their work fast & efficient, safe people and can trust, We now have a new Bathroom in the main floor (standing shower, vanity and Toilet) I will post the pictures later, I will definitely hire again (if required) and or recommend Royal Basements (RENE TEAM) to anyone. Thanks much, God bless you.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
I can't think of any
Any advice to offer fellow homeowners facing a similar project?
Don't rush, do your research , plan & implement it, keep 100% finance ready before the project.
2 of 2 people found this review helpful.
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10/10

Paul and Joe, was very friendly and polite, and professional too. they just know what they do, they are fast and efficient, I have no problem recommending them to anyone. I am sure there are others too does a good job, but this company is very much better. Thanks guys.

Approximate cost of services:
$220.00
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Company Response

Thank you for taking the time to review our services. It was our pleasure to be of service to you. Mike Skelton

9/10

Overall good job done, living room looks way better now, den also looks nice, 4 guys came, finished on time, easy to deal with, good people, they supplied material as well. if I had to say one minor negative is please be careful guys of cutting drywall not cut too much, otherwise very good.

Approximate cost of services:
$500.00
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9/10

Very good Job Done, He's polite and nice person, two ceiling fans installation, had to climb over attic and install metal box, wiring, and install fans. as a Bonus he installed a swing hook when we asked for it. over all v.good job done. reasonable price.

Approximate cost of services:
$300.00
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