Reviews

2/10

My experience with Reliance started fairly well. I purchased an air conditioner and despite the pushy sales job, the price was the best in the market. Since that point nothing has gone right. The install was done incorrectly so it didn’t pass the city inspection. I email the salesman and of course he didn’t reply cause the sale is done. I then called Reliance to fix this simple issue and they agreed to send someone out. First person didn’t show and left me a VM telling me to rebook 5 hours after the booking. The second guy showed up but said he didn’t have time (thanks for coming!), the third guy said the same thing, the 4th guy looked at it and said you need an electrician and left. With every single one of these I had to call and make the appointment even though I was told every single time that they would call. Despite everyone being very friendly and personable, this issue still isn’t fixed despite 4 appointments and numerous call centre promises. Here’s to hoping the 5th time is a charm with Reliance. As icing on this brual cake, they signed me up for heating protection plan despite me telling them 3 times not to. Now I have to call again and get them to stop charging me. Despite a good price, this hassle has not been worth it. HUGE CAUTION WHEN DEALING WITH THIS COMPANY

Approximate cost of services:
$3,200.00
1 of 1 people found this review helpful.
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Company Response

Hi Rob,

We have already been in touch and are addressing these concerns. ~ Penny

10/10

Work was done quickly and the guys were very friendly. Overall it was a very easy process

Approximate cost of services:
$370.00
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Company Response

Thank you for taking the time to write a review. We appreciate feedback good or bad. We work hard to ensure all job are hassle free. We look forward to helping you again when the time arises.

10/10

I have been EXTREMELY impressed with Radon West. I’ve never met a group of individuals more enthusiastic and passionate about what they do. They are committed to ensuring that you’re happy with every aspect of their work and ensure that you understand the background behind radon. Colin and Renata spent a considerable amount of time at my place trying to find the optimal way to lower my radon. I live in a 1930s house with a basement that has 2 concrete slabs, has been extended 3 times and sits on thick clay. Despite this complexity, Colin and Renata welcomed the challenge and weren’t satisfied until the radon levels were low. This involved a lot of creativity and persistence given my setup. In addition to this, I was able to learn a lot about my house as they walked me through the work and explained the aspects they encountered. I really can’t say enough good things about this company and these people. I’m a very detailed and picky person and they still blew away my expectations. I would very highly recommend Colin, Renata and the Radon West team.

Approximate cost of services:
$2,500.00
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Company Response

Hi Rob,

Thanks for the review. Your unique home is what keeps us so interested in radon mitigation. Radon remediation really is a building science and not just a pipe in the ground! Also a bonus for Colin was finally being able to use his 6' auger......Renata and the Radon West team.

10/10

Fantastic service right across the board. Orrin worked with us to address a couple issues in our house. He was able to find a simple and cost effective solution for everything. First, we weren't getting enough heat to the back of our house. He reworked our ducts and added a few new vents which fixed the issue (once again for a reasonable price). We also had him install the ducting for a bathroom fan. This was a real challenge given the age of our house, the distance needed to go to an outside wall, and the items that were blocking that path. Once again, he did an excellent job working around all of these. Based on these great experiences and the work Orrin did, I'd highly recommend Advanpro

Approximate cost of services:
$1,350.00
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Company Response

Thank you for the great review Rob! We are pleased to hear that Orrin was able to take care of your issues in the most cost effective way possible and do a great job at the same time. Please keep us in mind for any future furnace and duct cleanings and/or repairs.

10/10

Had Kiai and his team move our entire house. His crew was very good. They worked fast the entire day without even taking a break! Their prices were very reasonable, especially for the great service I received. I'd strongly recommend them to anyone looking for a reliable and hardworking moving team. I'll be using them again if ever need a mover

Approximate cost of services:
$700.00
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