Adcoct2015 in Etobicoke

Our fridge freezer was not working so I contacted Egor. He arrived promptly (10mins early) and talked me through every step of the process as he tested components and found the failed part. I would call again if we need any appliance repair and would recommend OnBudget.

Our 10y old gas furnace stopped working during one of the coldest days of the year. We had a repair done but were told the furnace would need replacing sooner rather than later. I called 3 companies for quotes and options. Boris from Cozy World immediately took my call and discussed initial options by phone. Then he came by the house shortly after to do a proper assessment. He examined the furnace but also took the time to examine other appliances as well as the outdoor gas hookup. I was very pleased with the thoroughness of his approach. He then took time to present and discuss options, as well as pros and cons. Less than 24h later, his team was on site installing a new gas furnace. The team was very friendly, communicative, and tidy. They did a great job and were happy to answer any questions. Now the house is warm again and we have the reassurance that the furnace will work dependably for years. I'm very pleased with the entire experience and will unreservedly recommend Cozy World to others.

Our 10y old gas furnace stopped working in the middle of a very cold snap of weather. Reliance Home Comfort arranged for a technician (Farooq) to visit later in the evening to diagnose the issue etc. Farooq was very thorough and systematic in testing the furnace to identify where the issue lay. He also did an additional visual inspection of all the components, explained step by step what he was doing and what each result meant. It turns out it will be more cost effective to replace the 10y old furnace. It was helpful to have Farooq walk me through the process and the rationale to provide reassurance that it was the sensible decision.