Reviews

10/10

Igor and his team carried out internal waterproofing, new concrete floors, drains, sump pump, and backwater valve in our basement. Very happy with the pace and professionalism. Igor honoured an older quote and also had his guy come back to fix an issue we found with the drain location. He's extremely responsive and stands by his work. Pleased with the job results and would recommend.

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Company Response

Thank you for your interest in our company as well as taking your time to write the review. Best, ICYReno-waterproofing team in Toronto

10/10

I had my lead water service piping replaced by another plumbing company. Part of the piping (copper joint) started leaking the day after. The other company failed to return and fix the issue. After several weeks of leaking, I hired Hoerner to inspect and fix the issue. I was originally quoted a higher price during the inspection; the work ended up taking less time, and the plumber reduced the invoiced amount based on the actual time he spent. Great honesty. Would work with them again for any major plumbing repairs. This actually happened in Dec 2016 but I'm only writing this review now.

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Company Response

Thank you so much for your review and your business. Thank your for taking time out of your busy schedule to review us. I will provide the feedback to the technician. Hoerner hopes to do business with you in the future.
Thanks so much Tracey

10/10

Our basement flooded recently with the heavy rains in Southern Ontario. This made our existing mould problem significantly worse. Warren came in to give a quote on short notice on the weekend. After examining the situation and the strong odour that was spreading to the rest of the house, Warren offered to put up a containment barrier by himself and retrieve one of his HEPA air blowers/filters to help contain the mould and odour to the basement through negative air pressure. This was done without any commitment to further work at the time. Warren was reasonable and flexible with his pricing and timing to start - offering to start the next workday. The work involved removing all carpeting and underpadding, cabinetry, the majority of drywall, plastic walling in the washroom, and a bathtub, followed by mould treatment/cleaning. During the work, I did have to remind his team to seal off one of the ceiling vents, which they had missed/forgot. However, I did not experience any other issues, and his team was always punctual and on time for the days of the job. Warren's responsiveness (always answers calls or returns calls quickly), courteousness, and accommodation for small details set him apart from some of the larger and more reviewed mould remediation companies, and ultimately made the difference in choosing A1 Eco. I am very satisfied with my overall experience with A1 Eco, Warren, and his team.

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Company Response

Jonathon, Thanks for taking the time to review our service. I'm glad we could help you and your family move forward with your basement. TEAM A1 ECO