Reviews

0/10

I have used their services since 2016 or 2017. They iaed to be professional but unfortunately not anymore. 2024 update: Since 2023 my grass started dieng. Kept on complaining. Despite this fact, in a hope to get things better in 2024, I renewed the services. Unfortunately no improvement in grass condition but got worst. Their ppl come and just apply their routine stuff, no special treatment and care for dieng grass despite my email and phone calls.

Approximate cost of services:
$4,876.00
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Company Response

We’re very sorry that your experience did not match your expectations,Arfeen. Please help us to improve our services by providing more information on your experience. We invite you to give us a call at 1-888-791-8873 to discuss the situation further and find a resolution to your problem.

9/10

I have been using hometurf for last 3 years. Competitive pricing and professional services. Never had any issues with the service. My lawn is well maintained and healthy. I'm happy with the service and recommended hometurf to my neighbour and friends. Thank you hometurf. Regards Arfeen

Approximate cost of services:
$270.00
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Company Response

Thank you very much for your kind review Arfeen, we appreciate your business and that you took the time to share your experience with the community.

10/10

We hired Insulation Mart for attic insulation. Their customer service was great and the crew (Jeff) did a great job. I recommend them for Attic Insulation works. It worth to pay them! Thanks, Arfeen

Approximate cost of services:
$1,800.00
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10/10

I have been working with Cosmopolitan for last 5 years for any kind of AC/Furnace work. Recently I had serviced my AC & Furnace and again received a great service by their technician Hassan. I would like to add that Hassan is very professional technician and does a great job. I'll definitely recommend cosmopolitan and specifically Hassan to anybody. Thanks, Arfeen

Approximate cost of services:
$400.00
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Company Response

Hello Arfeen, Thank you for taking your precious time, sharing your experience and recommending us to other Homeowners. I will definitely pass your message to Hassan Athar. Best Regards, Sam 905-822-9375

0/10

Worst customer service. I have been using rental water heater from Reliance. Today on Feb 2, 2010 the hot water stopped coming out of taps and we complained Reliance around 2:30 PM in the afternoon. We were told that our contractors will call you in 3 hours and they will come to your place to fix it. It is 10 pm now, I have called 5 times and still no response. We apologize, we are sorry, we couldn't get hold of contractor, getting their voicemail, they are closed by 5 pm, now they will come tomorrow only; you can name all teh excuses the customer service reps can give you. I said I'm going to cancle the service so I was told that customer service is closed now an dplease call tomorrow. We will be without hot water in this winter weather, my family and kids are suffering for last 8 hours and not sure how long they will have to suffer. Will call teh customer service in the morning again. Hot water is essential service and this is teh responce Reliance has given. I'll definitely not recommend them to anybody and soon will get rid off of them.

Approximate cost of services:
$0.00
What could this company do to improve their services?
special process to handle emergency customer calls. Do not rely on contractors and specially the one swho doesn't pick the call from them. Should have their own emergency responce department.
Any advice to offer fellow homeowners facing a similar project?
be careful with Reliance as they do not have any process to handle emergency cases. It goes through normal process and can take hours, day or many days, don't know.
1 of 1 people found this review helpful.
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Company Response

I'm terribly sorry to hear about this experience Arfeen. Please email me at rmassingham@reliancecomfort.com and I will work with our service team to provide a resolution. Thank you. RM

10/10

We called cosmopolitan to service our furnace and clean our ducts. Crew from cosmopolitan was on time, provided professional service and finished on time. We would recommend this company to others.

Approximate cost of services:
$300.00
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10/10

We moved to a new house and several quotations for AC and humidifier.Cosmopolitan quoted a good price. We gave them the contract. They were very professional, punctual and did a great job. They left no mess around. We called them for service one year after installation and they did it professionaly again. I have recommended them to my friends and relatives.

Approximate cost of services:
$2,500.00
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