Reviews

10/10

Edson and his crew were amazing to work with. They were so professional and meticulous! The pride in which they take in their work was so impressive. They are masters of their trade! I absolutely love the finished product. It so beautiful! Thank you!

Approximate cost of services:
$3,400.00
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Company Response

Thank you Joanna
It was a pleasure working with you, your floor looks amazing, enjoy your beautiful floor

0/10

Had a 15 year old working air conditioner replaced, in fear that it may break down and we’d be left without ac. They replaced it on Monday. On Friday my husband realized there was water leaking all over our basement floor. Called reliance. Sent out a guy who could not fix the problem. Apparently it was installed incorrectly and is missing a hose. Called to complain, spent 30 minutes in phone, got hung up on. Called back got left on hold for 20 minutes. Then called back and was told we are unable to do anything because outside of business hours. We have to have the same installer come back and wait 24 to 48 hours to get s call back to book an appointment to get it fixed. We spent 3800 on a new unit from this large company that has a next day installation guarantee or $500 back and I can’t even get someone out to repair a 5 day old unit! Horrible service!!

Approximate cost of services:
$3,800.00
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Company Response

Hi there, I'm so sorry to hear about your experience regarding your new equipment. Please email me and I would be happy to help, pkirby@reliancecomfort.com ~ Penny

10/10

Greg and his crew did a fantastic job transforming all the spaces that they worked on. He restored and repaired the tile and grout so everything looks new. He worked long and hard to make sure the job was done to perfection. They were all meticulous and true professionals who took pride in their work. They worked so immaculately and had respect for your home. I never right reviews but had to share this!! The service that they provide is amazing!

Approximate cost of services:
$1,500.00
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Company Response

Hello Jo,
We are so glad you enjoyed our services. Thank you for the review and enjoy your brand new looking shower and tiled floors!