Tile & Grout Restoration

Dale did a great job cleaning and resealing our terracotta tiles in the bathroom. This was probably not my most practical choice for tiles, since they're porous, but I really like them, and now they look almost as good as new. I would definitely recommend Tile & Grout Restoration to anyone.

We are extremely impressed with the quality of the work and professional we received from Greg & Myrna. Our 30 year old home has a shower that is as good or better now than the day we moved in.

We hired Ash to come out and re-do our silicone. Greg suggested that we use epoxy instead of silicone since it does not become moldy as quickly as silicone. The color of the epoxy, however, did not match our tiles (see picture where you can clearly see that the epoxy they used is not white like it is supposed to be). I mentioned this to Ash and he assured me that this was the whitest he could find in the store (why begin a job if you know the color is off?). I literally even called around and found the correct color myself at a nearly hardware store, but he kept telling me that the epoxy he had was true white. Also, he suggested that where the wall tiles meet the floor we should use translucent silicone (instead of clear which we previously had) but this was an awful suggestion since our shower door and floor are both black. I contacted Greg with pictures and he basically responded saying that "who is going to pay for Ash's time if he needs to redo all of the work?" The fact that a company wouldn't come back and fix a job that wasn't done right and doesn't stand by their work is incredibly disappointing.

I contacted this company after reading very positive reviews. I had tried using another random contractor to refurbish my shower and they left me with a horrible job that had to be fixed. I decided to go with a company that was more reputable as it might not be the simple job I expected it to be. Greg was prompt in responding and visiting to quote the job. I could tell they were very professional so went ahead with it. I had my shower completely cleaned, re-caulked & siliconed, cracked grout repair, and sealed. It looks perfect (I'm pretty picky)! I'm so happy that I chose the right people this time. Nick did the job and he couldn't have been more pleasant and meticulous. I would definitely recommend and use them in the future.

Greg and Nick were fantastic to work with throughout this process and did great work on our shower. We had a small issue after Nick left the first time and he promptly returned (on a Saturday) to make sure it was resolved and we were happy. I would definitely recommend.

Had a leak from our tiles in the shower. Greg came over, same day that we called him. He gave us an assessment, with different options, and explained what procedures had to be done.
Ash did a phenomenal job. Cleaned the mold, grout, tiles, and resealed the tiles. It looks as if we have a new shower stall.
I highly recommend this company.

Greg did a wonderful and fast job for our shower restoration to sell our home. Our house sold in 2 days and the washrooms look appealing thanks you to him! Thank you for your work :)
- Tatiana

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Thanks again for great work.

Anne and Jim

'We are very grateful for the excellent, professional repair of the discoloured grout and tile in two showers. Nick and Ash arrived on time, communicated about what would be done and completed the job as promised. We were very impressed by the quality of the work and are very happy with the results. If we needed this kind of work done in the future, this company would be our first choice. Highest recommendation from us'.

Wow! Amazing work by Ash. Very professional, punctual and efficient. My shower looks like new.

I was impressed by Lens prompt response to my inquiry. However, that encounter was overshadowed by my interaction with Nick. Nick arrived promptly at the agreed time. Nick discovered the reason for the reoccurrence of the same problem with the floor tiles of my shower stall. Ironically, I had all the tiles removed and re-installed by a different contractor. The previous installer discovered the same problem and did not mention nor fix the problem. Nick pointed out the problem, although it meant more work to address the problem. What a gentleman of integrity. The job was completed and Nick cleaned up leaving my shower stall/bathroom repaired and tidy. I would highly recommend this company and will reach out to them with future tile installations.