Reviews

10/10

Professional Roofers are what their name stands for, very professional. They came when they said they would, did an extremely good job and did what they were suppose to do. Left our home very neat as if they were never there. Thanks for a job well done and I would recommend them.

Approximate cost of services:
$5,500.00
2 of 2 people found this review helpful.
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Company Response

Good afternoon Anne and thanks very much for your feedback! Our crews always try to be as neat and time efficient as possible as we know you are taking time out of your day to have the work completed. We appreciate any recommendation and should you have any questions or concerns in the future, please do not hesitate to give us a call. Have a great day Anne!

10/10

From the person who answered the phone to the repairman were exceptional. The repairman determined the problem and explained fully the cost before the repair. He fixed the problem. Even called the next day to see if we were still having problems which we weren't as he did an exceptional job. This is the second time we have used Elite.

Approximate cost of services:
$250.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

10/10

We have had 2 toilets put in last January, 2017 and they work extremely well and the work was done exceptionally by Brian M. He explains everything really well and knows his trade. This past week the lid on one of them did not work. The very next day Brian came and replaced the lid which was rare for it to not work. It is working great now. In 2016 we had the third toilet put in. Also in 2017 we had two new tapes put the bathrooms. Mr. Rooter is great and very honest and does great work.

Approximate cost of services:
$2,000.00
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Company Response

Hello Anne and thank you for posting this review for Mr Rooter and our technician Brian! We are so pleased to hear about your wonderful experiences with Mr Rooter! We put a big effort to focus on our customer service and this allows us to maximize our customer loyalty. We appreciate your loyalty and thank you for choosing Mr Rooter! Have a great day!

10/10

Rick came to see us the next day we called because our water bill was rather high. He was extremely courteous and explained everything so I could understand. Our old toilet was leaking. He was not pushy. The next day even though it was going to take two weeks to order colour Rick returned and replaced our toilet and again explained the toilet features to me. He did a nice clean job and everything works great. He is a great ambassador to Mr. Rooter Plumbing.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Anne, Thank you for your review. We are happy that your experience with Mr. Rooter and our technician Rick was a good one. We are happy to provide the best service we can, and it is great to hear that Rick was able to repair your toilet. Thank you for choosing Mr. Rooter Plumbing of Greater Toronto