Professional Roofers.Com

Roofing
120 Industry Street Unit B Toronto ON M6M 4L8
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Professional Roofers.Com
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90%

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Reviews by rating (past 12 months)
Best of 2014 winner 2 timesBest of 2014winner 2 times

Reviews for Professional Roofers.Com

Average customer rating:
9.1 10 (733 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Outstanding service & professional work

Wonderful experience! From the initial sales visit from Patrick to the final quality control visit by Fernando, the Prof Roofers team was a pleasure to deal with. Provided a comprehensive quote, accompanied by drone photos, and a fulsome review of the options. When weather didn't permit a full replacement right away, suggest a short term repair at no additional cost and scheduled the job for the first possible moment when weather allowed, as promised. The team on the job was very friendly and communicative and cleaned the site up very well. We greatly appreciated the quality control and final visit from Patrick to provide another set of "post completion" drone pictures! Overall service well aligned with their name and very price competitive...no hesitation in recommending them!

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Company Response

Patrick and Fernando will be very happy to hear your feedback! We try to be as communicative as possibly with our customers the entire way. Any recommendations are greatly appreciated!

Mississauga resident
Mississauga resident
2 reviews Mississauga, ON
10/10

Metal roof installation

The entire project from beginning to the end was professionally handled and a job well done. Diego spent the time to go over all the details and Leandro showed me the inspection photos from the top of the new roof at the end. The entire work crew was awesome and they did all their tasks in true professional manner. Happy for hiring this company and definitely would highly recommend to friends and neighbors.

1 of 1 people found this review helpful.
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Company Response

Hey there! Your new roof looks great - metal always looks so clean and sleek! Diego and Leandro will be happy to hear that you are happy with the work done on your property. Any recommendations are greatly appreciated and have a great holiday!

Private User
Private User
Private User reviews Toronto, ON
10/10

New Eaves and Drains

I am super happy with my new eaves and drains from Professional Roofers. Diego was very professional and attentive to my request. He took the time to understand what I needed done around my house and ensured that he gave me a detailed breakdown of the cost. I would recommend him and his team to anyone looking to change the eaves or roof!

1 of 1 people found this review helpful.
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Company Response

Thanks for leaving us your feedback! Customer service and transparency are our top priorities here, so were happy to hear the work went smoothly. We always try to provide an exact breakdown of the job and costs as customers should always know what is being done on their property. Any recommendations are greatly appreciated and we wish you a great weekend and happy holidays!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Replacing and fixing holes on roof above home office

Diego from professional Roofers came highly recommended to me . He helped me through this process of getting a portion of my roof fixed as it was old and leaking . I can confidently recommend this company. I’ve been burned in the past with other companies/contractors and Diego has restored my faith . Extremely professional, kind, hard working and fast results.
Anytime I needed any questions answered I was able to quickly get a hold of them.
Diego and the team go above and beyond to make their customers happy . I’m pleased to say after a recent rain storm the roof is no longer leaking . Thank you team for the incredible work and fantastic customer service .

1 of 1 people found this review helpful.
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Company Response

Good afternoon and thanks for leaving us your review! Diego will be happy to hear everything went as planned and the leak has stopped. Customer service is our top priority so if you ever have any questions or concerns in the future just give the office or Diego a call. Any recommendations are greatly appreciated!

DAVE from Brampton
DAVE from Brampton
5 reviews Brampton, ON
0/10

Constantly lose shingles when its windy.

They replaced my entire roof in 2014 and it looked great! In April of 2018 we got hit by a massive wind storm and much of my 4 year old roof was destroyed. Most of my neighbours had no issues. I thought it must be due to lack of trees on my property. Professional roofers repaired it again. Well... low and behold we get hit by another wind storm this past Sunday (November 2020).... my roof was decimated again. My insurance adjuster insisted and they sent out their roofing company to patch the roof. They advised that the shingles weren't nailed properly.

I can't believe that a company that ONLY does roofing can't lay shingles properly!!! I googled where to nail a shingle and can clearly see that they put them in the wrong places.

Their customer service contacted me about my review and they offered to make it right doing a repair without going through Insurance, or me paying for it. While I am impressed with the customer service, I am concerned with the installation and will be moving forward with another company.

1 of 1 people found this review helpful.
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Company Response

Good afternoon. After further inspection, the shingles were installed correctly and the shingles that fell off were because of excessive wind damage. Unfortunately, our warranty does not cover animal or extreme wind damages as it is beyond our control. We are disappointed to hear that you decided to go with another company to have the work done. However, should you ever need anything in the future or have any further questions, we will always be here to answer your call. Thank you.

Private User
Private User
2 reviews Mississauga, ON
10/10

Roofing

This was a great experience. After a wind storm, I called they were able to evaluate the damage using google and immediately gave me a quote. My job was scheduled within a week with the work being done in one day. The crew was amazing. They came with large tarps to cover my property and removed all the shingles and debris quickly using the tarps to trap most of the debris. They also did a great job cleaning up my property before leaving. I was very impressed with this crew.

1 of 1 people found this review helpful.
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Company Response

Good afternoon and thanks for leaving us your feedback! We always try to leave the property as clean as when we arrived, the tarps definitely do a great job in trapping most of it. We're glad we were able to get the job done promptly and that you're now good to go for the winter! If you have any questions just give us a call.

NewToOakville
NewToOakville
3 reviews Oakville, ON
10/10

Great sales experience and equally great service

We were having a waterfall issue off our front and back eavestroughs during modest rainstorms and called several roofers / eavestrough companies to diagnose the problem and propose a solution. Many were too busy to quote and some said they would quote, but never arrived.

Adam from Professional Roofers though was available and came by. He put up a drone to see what was going on and took the time to explain the solution, pointing to the issues in the photos. He quoted a fair price to replace the eavestroughs with commercial grade 6-inch troughs and new 3x4 downspouts to move more water. He also suggested deflectors to have water from roof valleys directed into the troughs.

On the day the work was scheduled, Carlos knocked on my door right at the expected time, walked me through the plan for the day. He was fully briefed and knew exactly what needed to be done. Carlos also wore a mask anytime we interacted (thank you Carlos & Professional Roofers for caring about your customers!)

The team worked very hard and efficiently and did work that looks great. Access to the neighbours property was needed for the front downspout (which was approved in advance by the property owner) but Carlos and team took good care to respect their property also.

All in, 5/5 on every aspect of the job and sales experience. Highly recommended. We've had a lot of contractors doing outdoor work in the last weeks and Professional Roofers were the only ones we felt 100% confident in. Professional. Efficient. Friendly. Good communication. Everything you want. Thanks guys!

"Professional" is right.

2 of 2 people found this review helpful.
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Company Response

We appreciate you taking the time to leave us your feedback. We always find communication is key when doing work on someone's property. It's your home and you deserve to know everything that is going on and trust that the people working for you know what they are doing. Adam and Carlos will be so pleased to hear that you are happy with their services. Thank you again for leaving us this review, it made our days!

Matt
Matt
0 reviews Toronto, ON
10/10

Roof shingles replacement on House and Garage

We were looking for a company we could trust and where we felt we would receive good value. Diego was amazing. He accommodated all our request, met our deadline and answered all questions we had. The job went smoothly and flawlessly. No delays and everything was done as promised. We received several quotes and we don't regret having chosen them. Homestars reviews definitely helped in initially choosing them, and now we know why they received such positive feedback. I would definitely recommend them to others.

1 of 1 people found this review helpful.
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Company Response

Hey Matt! We're glad our reviews proved true to our work ethic. Recognition and recommendations from previous customers definitely go a long way in any field of business. Diego says you were a pleasure to work with as well. If you need anything in future, do not hesitate to give him a call. Thank you for your review!

Hermien Venter from Mississauga
Hermien Venter from Mississauga
4 reviews Toronto, ON
10/10

Eavestrough and downspout replacement

Diego Arraya and his team replaced my eavestroughs and downspouts and I honestly could not be happier. The work is neat and of better quality than the original installation could ever possibly have been. Plus they tidied up behind themselves perfectly at the end to boot. I would use them again for sure.

2 of 2 people found this review helpful.
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Company Response

We always try to leave the properly just as clean as when we arrived! Thanks for leaving us your review and for choosing Professional Roofers. Should you need anything in the future, just give Diego a call!

Rdela cruz
Rdela cruz
1 review Toronto, ON
10/10

Roofing

Very impressed with my roof. Looks amazing!
Thank you Diego for guiding me through the process
Very helpful. The guys finished the job in no time.
They were very professional and efficient. I highly recommend them to anyone. Thanks again!!!

1 of 1 people found this review helpful.
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Company Response

We appreciate you leaving us your feedback! We will be sure to pass on your kind words to Deigo. Thank you for choosing Professional Roofers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Professional Roofers.Com

Professional Roofers offers installation, removal, replacement and repair of all roof styles. Professional Roofers is the source of all your roofing solutions - Toronto - GTA.

PROVEN, QUALITY WORKMANSHIP

ProfessionalRoofers.com has a 24 hour, seven day a week emergency response service and will respond to your call within one hour. A knowledgeable technician will listen to your concerns and act accordingly.

Winter, spring, summer or fall. Snow, wind, sun or rain.
It's our 24 hour service and quick response that makes all the difference! CALL US 416-604-9765

CATEGORIES
Roofing and Gutters & Eavestroughs
SERVICES
Shingle Roofing, Flat Roofing, Cedar Roofing, Skylight Installation, Ventilation, Repairs, Aluminum and Vinyl Siding, Eavestrough, Fascia, Soffits, & Chimney Removal.
BRANDS
IKO, Certainteed, GAF, BP, etc.
SPECIALITIES
Roof Replacement and Repairs.
WEBSITE
http://www.professionalroofers.com
YEAR ESTABLISHED
15
PAYMENT METHOD
Cheque, Mastercard, Visa
LICENSES
Toronto Municipal Licensing & Standards, Mississauga Enforcement Division, Oakville Business License
MEMBERSHIPS
BBB - Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Labour Warranty up to 15 years. Shingle Manufactures Warranty: 25, 30, 40, Lifetime.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.