Reviews

10/10

Convertibles quote was better than the other two we received. This was for the exact same Mitsubishi equipment. Mikes communication during the sales process was a real confidence builder, as wed never had AC and didnt know the ins and outs of the process. Roop was a fantastic and efficient installer. The only opportunity for improvement would have been better coverage of the electrical and drain lines in the house.

Approximate cost of services:
$8,800.00
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Company Response

Thank you so Much for this review! We truly appreciate it. We are fortunate to employ the very best Mitsubishi ductless technician in Ontario, Roop Sandhu. He has worked for us for over 30 years, the entire time doing a ductless unit every single day. Nobody has as much experience.

We appreciate your suggestion regarding the covering, the reason that we don't (unless directly requested to by the customer at the time of quoting) is that the covering can hide important signs of trouble in the future.

For example, drain lines can get clogged and or mouldy and refrigerant leaks can occur which lead to frost on the lines, and we cannot see if any of these issues are happening if it's covered. So the covering actually works against you in the future for durability, longevity and identifying service issues.

Thank you again for choosing Convertible during our 55th ANNIVERSARY

Marnie Amodeo GM

10/10

We have a typical, cozy (36 x 17) backyard in Leslieville that was basically a parking pad and two 1x10 garden beds. Fences on two sides were falling down (being held up with rope). We asked Trevor for some design advice and to help us create a nice mix of useable space for eating/playing and garden area, in addition to new fences. Trevor worked with us to create a simple, pleasing design that makes great use of the space. He had great suggestions for different bricks at different price points, where to place the garden, and fence design (The picture below shows the amazing stone work they completed). Trevor was really helpful at working with us to stay in budget and was an overall great communicator. Not to mention, he and his crew (two happy, hard-working guys) were wonderful to work with and lovely to have around for seven days. Highly, highly recommend. Get in touch early, as these guys book up fast!

Approximate cost of services:
$1.00
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Company Response

Thanks for the wonderful review! It was a pleasure working for you guys, enjoy your new backyard!

10/10

Fenton came by to give a quote and some recommendations for our small project (45 sq. ft of backsplash tile). He was very friendly and honest and gave a fair quote and timeframe. Fenton showed up the next week and worked very carefully to ensure that all tile was level and carefully cut then placed. He finished everything on time and was great to have around. We would definitely call Fenton again to complete projects both big and small. Highly recommend. Clark

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the review Clark. I look forward to working with you on any future projects.
Fenton

10/10

Paul and his team were fantastic and their work looks great. His estimate was fair, he was on time, and communicated with us throughout the project so we were aware of what he was doing and why. Paul's assistant was also very helpful and and did excellent work. They cleaned up everything and even came back to touch up a bit of tuck-pointing a couple weeks later. Highly recommend!!!

Approximate cost of services:
$3,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

More customers like you!!! nice to meet you guys!!

10/10

Ken and his team visited us twice before starting work and explained all the work and all the costs associated. It was very helpful to know what had to be done vs. what could wait and how that would affect the overall cost. Donald finished the work quickly and professionally, cleaned up everything and communicated with us each day to update on their progress. I'd recommend Howieco to anyone!

Approximate cost of services:
$1,600.00
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10/10

I called at 4:30 one afternoon to get an estimate and was told that someone would be by around 5. At 5, Khem arrived and we discussed the option for replacing the galvanized pipe and running a faucet to the exterior of the house for a hose hook-up. He gave me a quote after we talked about his recommendations. I felt very comfortable with his suggestions and his quote. He started the next day and was all cleaned up before I got home. Work looks great, was done quickly, for a good price, and Khem was very friendly and helpful. In under 24 Hours I had an estimate, a thorough explanation, and the work was 100% and cleaned up! As a sidenote - They did not charge for an estimate, which it seems many plumbers do. Before I called New Canadian, I called the group who were listed above them on Homestars. The receptionist was fairly unpleasant and was shocked that I wouldn't pay for an estimate. I'm not a plumbing expert, so I didn't want to have someone come start working based on my own assessment.

Approximate cost of services:
$1,000.00
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Company Response

Hi CV, we would like to thank you for sharing your positive experience with others. We are very proud to know that you are satisfied with our workmanship and professionalism and that you trusted in our team of highly qualified technicians to get the job done right. should the need arise, please let your family and friends know about the great work that we do and we look forward to your continuing business. Until next time, take care.

8/10

Mike was great to work with and seemed happy to work on a smaller job for us. He was very accommodating and revised our estimate several times. The quality of all the work was great and Mike was a great contractor for this job. Thanks!

Approximate cost of services:
$2,400.00
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10/10

Jason spent over an hour with me discussing our roof project and provided a lot more information than any of the other three company's estimates that we'd received. I felt quite educated after speaking with Jason and I felt that he understood what we wanted and didn't want. We spoke several times on the phone and Jason seemed to have a very genuine interest in making sure that we were happy throughout the process. The crew got our roof done in one day (eaves and fascai came later) and were great guys. They helped me lift a dishwasher into the house, which was a big help, and they seemed happy to do it. The lot was left cleaner than it was when they started! Thanks guys!

Approximate cost of services:
$7,400.00
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First Review

10/10

Having seen a few of Big Ben's dumpsters in our neighbourhood, I called on Saturday (of a long weekend) to get an estimate on removing some drywall, wood, plaster, etc from some demolition in our basement. Ben showed up within an hour, gave me a price, said he's be back with an empty bin, and sure enough, 45 minutes later he and I were loading everything up. Ben drove me to the bank to get $$ then back home, too. We also had some concrete that needed to be recycled - Ben said he could do this later that week, but an hour later, both he and his son, David, decided to come back (about 6 p.m. on a Saturday) because they had a little extra space and wanted to help us get rid of the rest of our stuff. Great help on very shrot notice. Great price and very friendly guys.

Approximate cost of services:
$190.00
1 of 1 people found this review helpful.
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