Reviews

10/10

Direct waterproofing did a fantastic job with repairing the cracks on our basement walls. They also replaced the old clay drain pipes in our basement, plus installed a new sanitary line back water valve. Terry and his crew (John, Serge ..) were very efficient, knowledgeable and completed the job as scheduled. They left my place clean after their job was completed. Terry was the only one who showed up in my place, out of the 3 companies I reached out to, to assess my concerns. He explained very well on what's needed to be done, the time it will take to finish the work and gave me a very reasonable quote. I will definitely work with Terry's team on my future projects. Highly recommended. I am a very satisfied client. Thank you!

Approximate cost of services:
$16,500.00
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Company Response

Dear Don,
Thank you for taking your time and writing such a great feedback.
We really appreciate you sharing your experience with other people.
It was a pleasure working with you.

Kind Regards,
Direct Waterproofing Team

10/10

I am one very satisfied customer! Glad I worked with Brandon and referred my clients to him. His team was punctual, did the work professionally and resolved the moisture and smell issue on the garage and powder room, added the attic insulation to code plus the baffles for air circulation. I will definitely use and refer Nikom's services again! thank you Brandon for the great work!

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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10/10

Natan and his crew did an excellent job in spite of the cold weather. Our old house got a beautiful facelift. You know they value QUALITY over quantity with the outcome of their work. Natan gave us reasonable quote, used quality materials and top notch installation. I will use their services again and would highly recommend them to my family and friends. Thanks again Natan.

Approximate cost of services:
$8,500.00
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Company Response

Thanks you so much Carlos for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10

It took me time to write my reviews as I have to confirm if I have no more mouse/rats in my house. All I can say, they are all gone. Naeem was excellent: on-time, professional, quick and precise on his services. The pests were all gone in 3-week time as he stated. He even provided extra service to remove my ant issue and he explained the simple remedies on how to avoid it from entering the house. I highly recommend him to everyone.

Approximate cost of services:
$200.00
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10/10

Very satisfied with the high quality of work by Dan. He is experienced, pro and a great person. He upgraded my panel, prepared the wiring before the ESA inspector came, installed basement, kitchen and deck switches and outlets , rewired the basement- and he made sure that I pass the ESA inspection. From quote to completion of work, I have nothing to say but a big THANK YOU to Dan. I fully recommend him.

Approximate cost of services:
$2,400.00
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10/10

Washer was not draining the water. Atiar took me on his busiest day and came on time. He removed the clog and did extra work to save the day. He is very knowledgeable and reasonable. I happy that I found my repair guy.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write a great review. We are glad that you are happy with our services. We always care about our clients satisfactions. Greatly appreciate.

1/10

I was satisfied with the delivery and pickup (prompt) but not on the price and customer service. My estimate was only $175 cost of the bin + $95 disposal fee + taxes. I was told that there was no extra charge for Winston Churchill and Royal Windsor Dr. At the end, they included a $36 extra cost for my location and a total of $500+ and I NEVER RECEIVED an invoice. I am 100% sure that the weight I put in there was not 2 nor 3 metric tonnes. I only tore-down my basement washroom and a few drywall. I called them to voice out my complains but they never seemed to care about it. NEVER received my invoice that they promised. Definitely not using them again nor referring them.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I'm very satisfied with Tom's inspection. He's on time, knowledgeable and experienced. Explained very well the results and removed my worries. He went above and beyond than Air Quality Inspection. I'm glad I went with him.

Approximate cost of services:
$525.00
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