Technician Resat came early and on time. Very courteous and thoroughly inspected/cleaned our furnace. He changed the air filter and recommended to change the air purifier UV tube. However, since the furnace was seldom use for air conditioning in the summer, we declined the recommendation and opted to change it next year. The price for the service is very reasonable.
Ecotech provides excellent and good window products. Andre and his team arrived on time and completed the job thoroughly. They are very meticulous in installing the windows and took their time to make sure all windows and mouldings fits perfectly. While working to install the new bay windows, the concrete slabs came off. Since they didn't have enough conrete cement, I went to Home Depot and bought some. They installed the slabs and it was solid. They installed new metal sheet claddings on top of the bay window and they really took the time to make sure it looks aesthetically beautiful (it was much better from the original). The team were very courteous and left our place very clean. I highly recommend Ecotech Windows.
Ruben,
Thank you for choosing EcoTech Windows & Doors. We’re thrilled to hear that you’re pleased with the quality of our windows and the meticulous work done by Andre and his team. We appreciate your understanding during the installation and are glad the bay window turned out even better than the original. It's great to know that our team’s attention to detail and cleanliness left a positive impression on you. Thank you for recommending Ecotech Windows, and we look forward to assisting you in the future!
The EcoTech Windows & Doors Team.
Water Softener Configuration Change
We are Watermart's customer for close to 16 years now with our reverse osmosis system. Five years ago, our daughter sold their house and we recovered the installed water softener. We contracted Watermart to have it re-installed in our house. During my visit to Watermart's store to buy some reverse osmosis filters for our house and that for our kids (3 systems in all), I asked Dave if we need to change the filters for our water softener and he said that we need to change it due to possible bacteria growth in the carbon filter. For a retired person to change the resin and carbon filters every 2 years will be expensive and Dave suggested to remove the carbon and have it only as a pure softener. We agreed to do the job with the agreed amount. Ken was dispatched to do job. He found out that there were 2 tube containers, one for resin and one for carbon. Dave thought that we have a single tube configuration. There's a need to remove one tube requiring re-piping. With additional labour involve, Dave gave me a very reasonable change in the agreed quote. Dave, you are a very honest person to do business with. Ken did the hard work, when I say hard work ... it's hard and involved heavy lifting of all the resins and carbons. Ken studied carefully how to do the reconfiguration avoiding any mistakes. After the job was done, Ken ensures that there's no water leakage as well as he cleaned up everything. He is very polite, courteous and very patient with all my questions as I asked too many of them. It's really been a pleasure doing with business with Watermart. They are very professional in their business dealings. Thanks Dave & Team !!!
Ruben it has been a pleasure serving yourself and your family for all of these years. Thank you so much for your kind words regarding our honesty. I do feel that the only way a small business can succeed these days is to be straightforward, reasonable and reliable. I am so glad to hear that you appreciate these things in Watermart. Any time you guys have questions, never hesitate to pick up the phone. Many thanks once again, Ruben. All the best! Dave.
