Ecotech Windows & Doors

Windows & Doors Installation & Service
34 Futurity Gate #7 Vaughan ON L4K 1S6
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88%

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Reviews by rating (past 12 months)
Best of Award '22 winner 2 timesBest of Award '22winner 2 times
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Reviews for Ecotech Windows & Doors

Average customer rating:
8.9 10 (778 reviews)

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Selina in Cambridge
Selina in Cambridge
1 review Mississauga, ON
9/10

Installation of two new windows

There were some scheduling problems and one of the two windows wasnt done to my satisfaction, the company reached out and credited me the amount for the window I was dissatisfied with.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for choosing EcoTech Windows & Doors. We apologize if your order was delayed unfortunately we have had many delays receiving our products and delays due to being short staffed. Fortunately, we do great work and have wonderful products that we offer to many of our happy customers. In your particular case we did not drill into your window. In fact, it is the wire is tucked in the corner around the window and sealed with interior latex and exterior silicone to prevent elemental penetration. We do appreciate your business greatly and we hope that we can resolve any issues or concerns you may have going forward.

EcoTech Windows & Doors

Sebastian in Kitchener
Sebastian in Kitchener
0 reviews Kitchener, ON
10/10

Very pleased with the work!

I am very happy with the work they have done. Lovely people at EcoTech. Would recommend again

Approximate cost of services:
$25,000.00
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Company Response

Thank you for choosing EcoTech Windows & Doors. We are very proud of the work we do and all of our happy customers. Thank you for you review and recommendations.

EcoTech Windows & Doors

Judi in Toronto
Judi in Toronto
0 reviews North York, ON
10/10

Windows and Screen door install

The entire install process was quick and efficient. Both teams (window and screen door) were professional and left a clean work area after completing the installs.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for choosing EcoTech Windows & Doors. We try to have every job go as smoothly as yours. Thanks for the review.

EcoTech Windows & Doors

Private User
Private User
Private User reviews Vaughan, ON
10/10

Windom

Momo and chetan are the best guys for thr job we love this guys ..

Approximate cost of services:
$10,000.00
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Company Response

Thank you for choosing EcoTech Windows & Doors. Thank you for your business and support.

EcoTech Windows & Doors

go19LD74
go19LD74
0 reviews , ON
6/10

Questioning quality

Id say the windows looks great and work great. However one window I can not use. Upon cleaning them the window torqued and a metal bracket popped out of place that holds the window in the sash I tried to reinstall it but that was impossible. I had to call to book a service call one day after installation. This appointment was a month out which is crazy considering windows where just installed someone should be out immediately. My main concern is if this happened one time that easily is this a common problem with these windows I wont be cleaning the inside of the windows very often due to this issue
As for the install the workers did a good job removing the old windows and re-squaring the frame for the new windows they worked hard all day and finally sealing up the windows around 7pm which left a horrendous smell in my house over night The toxic chemical left me with a headache even with my windows open There should be a better product in the market that does not off gas thats much My last issue was the finishing touches they applied a caulking over the nail holes and I wish I had told them to stop. The end of day rush showed in the sloppiness I realize it was a long day for them but would have rather not had any caulking considering I had to deal with it prior to painting the trim

Approximate cost of services:
$10,000.00
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Company Response

Thank you for choosing EcoTech Windows & Doors. We apologize if there was a defective part. Our windows come with a lifetime warranty, unfortunately we have a large volume of business going into the summer months and we are working on expanding our teams to accommodate faster response times to services. We appreciate your business and support.

EcoTech Windows & Doors

Stanley in Milton
Stanley in Milton
1 review Milton, ON
10/10

Windows installation

The installers are very friendly and responded all my questions nicely and completely. It looks like they have done the job nicely. And provided a very good after work service like cleaning and removing debris. Great job done

Approximate cost of services:
$5,100.00
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Company Response

Stanley, it is great to hear how our team was able to provide you with great customer service from start to finish! Thank you for leaving us a review!

Private User
Private User
Private User reviews Ajax, ON
0/10

New windows and doors

Dealing with Ecotech has been the worst contractor experience we have ever had. Damages to my house, mess was left everywhere including damage to brand new carpeting that was not covered properly. Several of the windows are dented, they destroyed my eavestrough installing the door that was 2 months late, and then no interior trim to finish, waited another two months and then no boot on trim. Run dont walk from this company. Plus they charged my Credit card without authorization before the work was completed and is still not completed.

Approximate cost of services:
$25,000.00
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Company Response

Thank you for choosing EcoTech Windows & Doors. We are very sorry to hear about your experience. Please reach out to us immediately to get your issues rectified. 1-888-880-6827.

EcoTech Windows & Doors

Andy in Toronto
Andy in Toronto
0 reviews Toronto, ON
10/10

Door install

Good guys Boris is the man !! Great installers very efficient and workmanship is top tier

Approximate cost of services:
$4,500.00
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Company Response

Andy, we will definitely pass this message over to Boris! We are happy to hear how well everything went for you! Thank you for leaving such a great review!

Sam
Sam
2 reviews Ajax, ON
0/10

Unprofessional, Unethical and Untrustworthy Company

I had the most stressful and unsatisfactory experience with EcoTech Doors and Windows. I ordered a door back in August 2021 and paid a 20% deposit fee, and was told by the salesman to expect the door to be installed by November 2021. I followed up multiple times, and in December, EcoTech said they would have the door ready by mid-Jan, which didn't happen. Finally, they scheduled my installation for the end of March, and the installers didn't turn up, and all this time, no communication from EcoTech at all. I had been frustrated by multiple reschedules, lack of communication, and terrible customer service. Worst of all, I asked for the door to be canceled due to their inability to deliver, and they charged the full amount for the door on my credit card they had on file without my consent and without delivering the door. This shocked me as they had more than $5000 of my money with no door or installation done, and I had to go through highly stressful times back and forth with them over emails and calls. And even worse was that they declined to revert the charges they did on the credit card without delivery of the door! I couldn't believe how a merchant could do this. Most of the time, they wouldn't answer the calls and did not respond to emails most of the time. I saw the salesman only on the day he sold me the door, and he washed his hands off throughout the whole process. Although finally, after many follow-ups, the installers came and installed the door; the stress I went through during the time was terrible. I would never deal with EcoTech ever again. The most valuable lesson learned was never to give credit card information to such providers; they can take advantage of it and misuse it without your permission. Going after them and credit card companies to resolve it is another time-consuming and stressful episode worth not wasting time and energy on.

Approximate cost of services:
$5,100.00
2 of 2 people found this review helpful.
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Company Response

Thank you for choosing EcoTech Windows & Doors. We apologize for the any delays in your order. However the production times have been out of control these last few years. We would have loved to have offered you as some compensation for the delay but you did not answer your phone for payment and as we had a signed completion paper and credit card noted we went ahead and charged it as per our agreement. Please note we do did call and do call our customers after every installation to ensure satisfaction and completion of the project. If you require any further assistance please do reach out to us. 1-888-880-6827.

EcoTech Windows & Doors

tarits
tarits
0 reviews Oshawa, ON
0/10

product

I was trying to canvas for the glass frame installation and I happen to call Ecotech. John came to the house on August, we talk and ask for a deposit of $645.00 with the promise to install the glass frame by October. October come nothing happen. Tried to contact them and they keep on promising until now the installation was not done. Almost 8 months now still waiting. I emailed them asking for the refund of my deposit I did not get any response. Until now I am still waiting.

Approximate cost of services:
$645.00
1 of 1 people found this review helpful.
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Company Response

Tarits, we apologize for the delay we ourselves have been experiencing. We'd be more than happy to provide you with an update. However, we do not have enough information here to find your profile. Please reach out to us directly at 647-726-0066. Thank you and I hope we are able to make your experience with you better. Thank you for leaving a review, we do appreciate all feedbacks.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecotech Windows & Doors

EcoTech Windows & Doors has been installing energy efficient windows and doors for Ontario homeowners since 2001. If you are ready to replace your home's windows and doors, you have found the right company. We offer a superior product manufactured and installed to perfection at a great price. We strive for 100% customer satisfaction ensuring our customers are happy with their order while having access to great customer service throughout the sales and installation process. Our product line is designed to withstand Canadian climates, leaving you secure, protected and warm through the harshest winter days but cool and relaxed during the summer heat. We offer a wide selection of vinyl window styles including casement windows, awning windows, single hung and double hung windows, single slider tilt and double slider tilt windows, bay and bow windows and more. In addition to our full line of energy efficient vinyl windows, we also offer a wide selection of beautiful exterior doors in various designs and colours. Make your home energy efficient and instantly improve your curb appeal with EcoTech Windows and Doors. Call 1-888-901-7276 for a free in-home estimate today!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Energy Efficient Window Energy Efficient Door Casement Windows Awning Windows Single Hung Windows Double Hung Windows Single Slider Tilt and Double Slider Tilt Windows Bay and Bow Window Systems Patio Garden Doors Canadian Made Windows Canadian Made Doors EcoThermal Glass THERMALEDGE SEALED GLASS Patio Door Systems Entrance Doors Custom Wrought Iron Doors Fiberglass Doors EcoSmart Glass EcoSmart Foam Filled Frames
SERVICES
windows and doors installation entry door installation entry door replacement exterior door installation exterior door replacement patio door installation patio door replacement
BRANDS
Novatech Canadex Trimlite Armiles ODL Verre Select
STYLES
Casement Awning Bay Bow Single Slider Double Slider Sliders Hung Double Hung Single Hung Picture Window Fixed basement window
SPECIALITIES
windows and doors manufacturing windows and doors replacement
WEBSITE
http://www.ecotechwindows.ca/
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
50
RETURN POLICY
Life time warranty
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash, E-Transfer
MEMBERSHIPS
BBB, Energy Star Partner, S.A.W.D.A.C
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
1
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.