I recently brought my Eureka AirExtreme canister vacuum cleaner to VP to see about replacing the motorized brush head which had stopped working. Marco advised me that because the model was discontinued, it would take a bit of time to have the replacement sent in. In the meantime, he loaned us a great canister vacuum to use while we waited for the part. The Eureka is now working far better than when it was new and that's because Marco replaced the brush head with an even better part. What a great surprise for us and shows real class-A customer service! I wouldn't hesitate to recommend this shop to anyone looking for repairs or for a new vacuum. I plan to make this my first stop when I'm ready for my next vacuum. Thanks Marco and Vacuum Plus.
- Company Response
Thank you for your kind words. The pleasure was all mine. I hope mom is delighted with her favorite vacuum again.
Best wishes to you and all the family in 2016.