Reviews

10/10

This is my second project with Quality Potlight. Was impressed with them 3 years ago and this time they were equally excellent. Moe gave excellent advice in terms of placement and meeting my needs for lighting as well as wiring corrections. An appointment was given & the guys called a few hours before the estimated time.They installed recessed lights in the family room, cleaned up after themselves & the result looks wonderful!

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Company Response

Dear C. Binder,
We would like to thank you for continuing to use Quality Potlights, its wonderful customers like yourself that keep us rolling thru 2020 and beyond.

- Moe

10/10

Had a leak in the roof over the kitchen in December 2014 which was patched by MG roofing (great company!) however, the roof needed to be replaced. Jason Hunter of Canadian roofing provided an estimate of the kitchen roof as well as the main roof. I appreciated his honesty in telling me that the rest of the roof would last another 3-4 years but to reshingle the roof over the kitchen. He was excellent at following up after the quote, he fit me into their busy schedule, his staff (2) arrived, performed the job, answered my questions, cleaned up and left! They also repaired something else Jason had noticed as part of the shingling job!

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10/10

This company removed my unwell tree and after much consultation with their arborist, planted a replacement tree last year (2014). Unfortunately the replacement tree was not of the quality expected, however, the arborist recommended allowing the tree to overwinter and establish. In the spring the tree was clearly unbalanced. I called Melissa who put me in touch with Kevin. Kevin's commitment to customer service and making his customer happy was outstanding. He worked with me to select another appropriate tree and replaced the 2014 tree with a more fully branched tree. Kevin- you turned an unhappy experience into a successful outcome. I realize you're super busy and very much appreciated all your communication and willingness to meet my needs! Melissa- you were great. Well done!

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9/10

I had a great experience with the Mason Place. I knew the gas fireplace model I wanted and went into the store and was lucky enough to deal with Butch. His team installed the fireplace and found some issues with the old fireplace that they repaired before installing the new fireplace. Approximately 18 months later there was a problem with the fireplace. I called the Mason Place and Butch came by to assess the issue, ordered the parts and Rick came by to fix the fireplace. However, there was still an issue with the starter. It's still not fixed but I am happy with the follow up and service.

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First Review

9/10

Springside paving always has signs in the neighbourhood. I got a quote, they can and removed the top asphalt and stated that usually they wait 2-3 weeks before paving while we drive on the unpaved surface. They filled in the depressions and repaved. Work was well done though I had to chase them to complete the paving before guests arrived. The only reason I rated them 9/10 was because no one explained they were going to slant the driveway from the walkway and it causes issues for the snow removal plow (contract) because the driveway is not level and that area is getting gouged.

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Company Response

Thank you C.Binder for taking the time to submit your review. We appreciate the feedback.

10/10

The pull cord on the lawn mower barely moved when pulled. Mower blade may have been put on incorrectly. Paul repaired the lawn mower (belt was caught), cleaned out the grass clippings, topped up the oil and made the mower look like new. Very impressed. Job completed within 4 hours. I didn't shop around so don't know if the $61.00 price is competitive or not.

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