In late summer of 2019, I contacted Springside paving because they had been referred to me by a friend in the area. They came and gave us a quote then were back to take out the old driveway plus make the area bigger. Now early fall, there was plenty of opportunities to come and pave our driveway. After numerous calls to them asking when they were coming, they put us on ignore. We lost all hope and now was winter. Who wants to snowplough a driveway full of stones. My husband had a very difficult time plus a bad back. Thankfully they told us not to pay them until the driveway was done. Now spring, we had really given up all hope and still not hearing from them. We almost contacted other companies when one day out of the blue the owner contacts us for a day to come. Although back in 2019 we agreed to cash, now it’s the pandemic, and we don’t have the money. I told him sorry we have to pay you by credit card and yes I’ll have to pay tax. He was very upset figured we made a deal, but he had the opportunity many times in 2019. My husband was not working since March of 2019, and I was working very little. He was not understanding at all. Although they did a great job, they let us wait a very long time, and did not keep us informed, lack of communication. In the end they allowed us to pay by credit card.
- Company Response
Doreen please contact me to discuss the issue I would love to chat, Our company has never done a driveway in kitchener Ontario as we are located in Etobicoke, I've investigated this review with Homestars to make sure you have not mistaken us with another company.
I'm still waiting for Homestars to contact us regarding this review and the Proof that this review is actually true & verified.