Reviews

10/10

We bought a new Napoleon BBQ from Classic in April and had an issue with the back sizzle burner from the beginning. Spent a lot of time with Napoleon in Barrie, as well as the tech from Classic.and were told 'live with it, there's nothing wrong' Went out to Classic and explained our problem to Edward - WOW, he works part time and said he'd follow up - he DID follow up and actually spent time on his day off - within a day, a tech came and guess what, thanks to Edward and John our rear burner is working properly - Thank you Edward, it was a pleasure working with you and Classic Fireplace is lucky to have a TRUE customer focused employee!!! We recommend Classic Fireplace 100%

Approximate cost of services:
$3,000.00
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Company Response

Hi Jane and Linda. Thank you so much for taking the time to provide this review. I shared your review with the entire team to ensure both Edward and John's efforts did not go unnoticed.
Thank again and we hope to see you again soon.
Jay

10/10

Saw positive comments about the work that Peter does and decided to take the antique tea set in for his opinion He felt it would clean up nicely, so we left it with him. We picked up the set today and couldn't believe the transformation from very tarnished to looking brand new Thanks Peter, what an awesome job!!

Approximate cost of services:
$100.00
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10/10

We called Grout Restoration Works and Robert came in under a week to give us a free quote and describe their environmentaly friendly process. When Raphael came he explained again his process. Both Robert and Raphael are very professional and delivered exactly what they promised made the 20 year old shower look brand new - thanks guys!!

Approximate cost of services:
$465.00
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Company Response

Jane and Linda, Your kind words, both in writing and over the phone, are so appreciated! It was our pleasure to restore your shower to it's original beauty, and we are sure you will be happy with the outcome! Please keep us in mind for any future grout and tile cleaning and repair projects, for you or any friends and neighbors who may have the same needs.

10/10

The office manager, Laura was a pleasure to work with the 'Nick' team did a wonderful installation, ensuring the proper slope was on the eavestrough for proper draining. Beautiful job of cleaning up after the installation. Certainly would recommend

Approximate cost of services:
$600.00
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Company Response

Thank you Linda and Jane, I am glad that you came in the office so I got to meet you both. Your job was not very large but we were happy to help. The job isn't done until everything is cleaned up. Laura

10/10

Andy is a true Home Star!! After being burnt on numerous 'fixes' on our 25 year old cedar solarium, we were apprehensive in choosing who would replace our 16 windows. Andy met with us and was the first to come up with a creative solution for the 4 triangle windows at the top - frosted glass - WOW!, do they look fabulous. One thing we found about Andy was what he says he will do, he does with precision and neatness. From other quotes we got, we not only felt his price was fair, but found he exceeded our expectations in the quality of the job he did. Thanks Andy!!!

Approximate cost of services:
$0.00
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10/10

Doug has been taking amazing care of our 44 year old pool for over 25 years. He and Matt installed a new liner 4 years ago and it looks like it was just replaced yesterday. Both Doug and Matt have become good friends and we have recommended them to many of our neighbours and friends . Thanks Doug and Matt!

Approximate cost of services:
$0.00
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