Reviews

10/10

My general contractor recommended Galaxy Plumbing. I am so grateful I took the chance. Thank you Rob! So happy to find someone honest in this industry and not worry about being taken for a ride! Galaxy Plumbing will now be my plumbing company moving forward!

Approximate cost of services:
$1.00
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Company Response

Ramona, thank you for taking the time to share your experience and the level of service we provided. Protecting customers and educating customers is our number one priority.

Thanks again Ramona.

10/10

Had a great experience with this Company from Stephan coming to assess to the wonderful roofers completing the work and clean up. Price was more than fair. I highly recommend Imperial Roofs.

Approximate cost of services:
$7,700.00
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Company Response

Thanks Ramona for the nice kind words.

10/10

It was a pleasure to hire Andrew. I had the complete side of my home property eroding and needed to be releveled with lots of soil, regraded and new sod. He did a great job! Andrew does great work, punctual, pleasant, and a definite hard worker. Highly recommend him and will definitely use him again!

Approximate cost of services:
$1.00
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Company Response

Thanks for an awesome review Ramona! Pleasure doing work for you!
- TASKMASTER HANDYMAN SERVICE INC.

0/10

I wish I had never used this company. A total waste of my dollars and time. You will also find this company under pestservices.ca. If a "technician" with only a pail of bait and absolutely nothing else (ladders, flashlights etc) to properly do the job is what you expect then this company is the one for you. If a "technician" that refuses to look into the ceiling, which you made accessible for him to see where the actual droppings are and the degree; and he states that his job is to only place bait around, then this company is the one for you. Shocking that a "technician" would arrive just to shove these bait stations wherever he could easily reach and not even want to pop his head in to look at anything until I demanded he look. My initial phone call also stated that I wasn’t sure if mice were only the problem….maybe squirrels….I had no idea but needed it checked. When I phoned Paul from Advantage to complain about the lack of real service I expected as per our initial phone conversation he responded they do not take care of squirrels anyway. I was also told that there would not be a company that did what I wanted. Wrong Paul. Customer satisfaction is not their motto; your cheque is all that matters to them. Terrible terrible company. I then found an amazing company that actually did everything I would have expected and then some. Totally solved the problem. Took several hours to search for openings and rectify. And charged less than what Advantage charged me. Paul, please do not retort to any of this as it would be false coming from you or anyone in your company. Ramona

Approximate cost of services:
$225.00
1 of 1 people found this review helpful.
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Company Response

Hi Ramona,
We are sorry that you did not have a positive experience with us. I called you on the same day to discuss this with you and apologized about not having a great experience with our technician. As discussed he could have had better customer service skills with you, and your expectations with respect to the service may have been a little off as well. Squirrels were not included in your rodent control program; this is why the technician was not prepared with a ladder. We were hired specifically for mice and do apologize we were not prepared for wildlife in addition to the rodents.
We stand by our service and the guarantee that we gave you against mice only, not squirrels. And my offer to come by to assist you further with any problems at your home still stands. I am available any time. You have my cell phone number.
Thank you,
Paolo

10/10

I am so glad I found Joe and had him inspect for mice problems. This man is genuinely honest and considerate. He spent several hours finding the initial opening that the mice were entering from; did all he could to securely close opening and placed plenty of poison all around. Joe is very engaging and gladly shows and explains everything he finds and does. This was all after a few weeks earlier I hired a large company that charged more and did NOTHING but toss some poison around. The guy did not bring any other equipment to check for where the droppings were and only through my insistence did he pop his head into the ceiling (I removed a part of the drop ceiling) as he didn't care to look. He had no interest in exploring where the mice may be coming from etc. For this I paid even more than what Joe charged. Joe did everything I would expect to be done and then some. Great person! I would never hesitate to contact him! Thank you Joe! Ramona

Approximate cost of services:
$200.00
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10/10

Jermaine and Derrol were outstanding in their work, cleanliness and above all personalities showing friendliness and respect and willingness to answer any questions. Prompt arrival also. A job well done!

Approximate cost of services:
$650.00
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