Imperial Roofs

Roofing
Toronto ON M9L 1N2
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Roofing
Imperial Roofs
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Reviews for Imperial Roofs

Average customer rating:
9.8 10 (244 reviews)

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Private User
Private User
Private User reviews Bradford, ON
10/10

knowledgeable & Efficient

We consulted Imperial Roofers for an issue regarding ventilation in our attic, and they were very helpful to understand the problem and propose a solution. Their price was reasonable.

On the day scheduled for the work, the crew arrived on time and was friendly and knowledgeable. We are pleased from their work.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for the kind of words. It's much appreciated.!

Emad
Emad
1 review Cannington, ON
10/10

Roof, siding, and Aluminium

The imperial team was amazing, professional, and friendly.
They worked as planned and delivered accordingly.
Since I had to go through insurance to receive a cheque, Imperial was patient enough to wait till I got the money from insurance.
I highly recommend this team and I will reach out to them again if needed.

Approximate cost of services:
$27,000.00
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Company Response

Thank you for the kind words. The transformation of your house was amazing. From a new roof to all new siding. It really looks nice now.

Lena in Thornhill
Lena in Thornhill
9 reviews Vaughan, ON
10/10

Great Service from Imperial Roofs & Aluminum

We were looking to replace our roof that was starting to show wear after 16 years and we had issues with shingles falling off a couple of years prior when we had major wind storm. My next door neighbour needed to do the same as well as his mother's house badly needed a new roof. Originally our roofs were done at the same time by the same major contractor, who is still in business, but is terrible at any service calls or honouring warranty, so we were looking for someone new who has good reputation. Based on the recommendation from this site, I reached out to a few contractors to get information and quotes. Mike was the sales person from Imperial Roofs that we dealt with and we were quite impressed with his knowledge of the industry, attention to detail and patient and relaxed manner. Mike went up on the roof to measure, inspect the condition and take pictures before providing estimates (some other contractors do not even bother to bring a ladder when coming to provide estimate) and he spent time providing us with different options for materials to be used - this was quite interesting since the industry changed since the last time we went through this exercise. After careful consideration, we decided to contract Imperial Roofs for all 3 houses. Mike kept in touch with us regarding schedules and he always responded to any questions we had: he helped us determine the best colour of shingles, brought samples for us, etc. All three roofs were done according to agreed to schedules and Mike was on-site and on the roof to make sure the crews knew what needed to be done. The windows and sides of the house were protected and clean-up was done (we did find a couple of nails afterwards, but I expect that as magnetic brooms do not pick-up 100% of the nails). After the work was completed, there were a couple of issues I noticed and Mike responded and addressed one of them immediately. The other issue required sourcing of a part for my very old pot light (part fell out due to vibration when the roof was installed) and both, Mike and Stephan (the owner) took time to locate the part and came to install it. Issues can happen during the installation, but it is the way Mike and Stephan responded to them was what impressed me. All our roofs look great, aluminum siding that was installed looks great, caulking was done properly and Mike even painted out metal chimneys so they look brand new and are protected from rust. Given our experience with Imperial Roofs, I would not hesitate to use them again or recommend them to anyone.

Approximate cost of services:
$11,000.00
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Company Response

Amazing!! What else can I say? Thank you so much!

Private User
Private User
Private User reviews Toronto, ON
10/10

Remove old shingles and replace, plus renew flat roof

This company was referred to me by a residential contractor known to
me. The owner is very experienced, provided practical and cost effective recommendations, and prepares the work proposal and pricing himself. His pricing was competitive. He manages his crew and actually participated in the work. His crew has worked for him for many years and worked very well as a team. I am a retired engineer and actually have done small shingling jobs for myself. Hence I am knowledgeable about the basics of roofing so I had many questions for the owner before and during the work and he was very responsive. Their work was excellent, including attention to details that make a difference. I have since recommended this company to colleagues.

Approximate cost of services:
$15,000.00
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Company Response

I think I know who you are, but can't really confirm it. Thank you so much for the kind words.

Private User
Private User
0 reviews Caledon Village, ON
10/10

Owens Corning Roofing

Stephan was very helpful in terms of communication. He was able to answer all the roofing related questions I had and he was able to available for answers/communication even months after the work was done. The team was on time and very professional. It was a pleasure to have them work on my house roof and would definitely recommend them to anyone looking for roof replacement.

Approximate cost of services:
$18,000.00
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Company Response

Thanks Martin I really appreciate your comments they are what we try to do for every situation whether it's a small job or a large one like yours!

Private User
Private User
Private User reviews Toronto, ON
10/10

Roof Replacement

From the estimate to the final product, Imperial Roofs has impressed us. Our estimator really listened to us and catered to our needs. There super friendly staff made the experience an absolute pleasure. The cleanliness was out standing and they left nothing behind. In fact it was cleaner then when they got there because they blew out all our leaves. We had our neighbors come by because they were impressed as well and asked for estimates to get their roofs done. If you want an amazing experience that is explained to you in detail step by step before its done, then dont think twice call Imperial Roofs.

Approximate cost of services:
$8,500.00
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Company Response

Wow, thank you so much for being so detailed in regards to the procedures and how we operate. I would like to thank you personally, but I don't have your name so thank you very much!

Private User
Private User
Private User reviews Midland, ON
10/10

Roof Replacement

We used Impetial Roofs a few years ago to reroof our house. They were great to work with. Professional and on time, did great work and kept it all on budget. When we had an issue with the roof last year so we had to call them back to the property. It turned out that a raccoon had torn off shingles near a vent. They came right away and took care of it for us for a reasonable fee. Their customer service is great. I would certainly recommend them.

Approximate cost of services:
$8,700.00
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Company Response

Thank you so much for the kind words. Unfortunately we can't control the animals. Typically it's a small repair and everything is good to go. Thank you so much.

Jerry
Jerry
1 review Angus, ON
10/10

Roof

Imperial Roofs was hired to replace our shingles. The process went smoothly. Stuff was knowledgeable and on time. Everything was explained about materials and process.
I will definitely recommend Imperial Roofs for friends and family.

Approximate cost of services:
$10,000.00
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Company Response

Thanks Gerry for the kind words. Wish you would've spelt my name correctly but nonetheless, it's much appreciated!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Roof and siding

Stephan was very professional to deal with and returned calls and answered any questions I had promptly. His crew was courteous and his siding installer Mirsad was very meticulous, paying attention to every detail and bringing to life what I had envisioned. I would recommend Imperial Roofs to my friends and family.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much for the kind words I think I know who you are and yes, the project turned out amazing I wish more people could see what we did for your home.

RodneyChisholm67
RodneyChisholm67
1 review North York, ON
10/10

Full Roof Replacement

We recently had Imperial replace our roof and wow what a great experience. When I first contacted the company I was pleasantly surprised that they showed up the same day to give me a quote for my roof. Mike was the only estimator we had that actually got up on our roof to inspect the scope of work to be done. Fast forward to the morning of the installation and I had the pleasure of meeting most of the crew members by name. Robby and Andre were the names of the two who installed the roof and the work they did was absolutely perfect. They worked tirelessly to get my house done the same day and when they were gone it was like they were never there in the first place. Not a single nail or spec of roof debris was left behind.
To anyone looking for a roofing company in the GTA, look no further. Stephan and Mike at Imperial will take care of all of your roofing needs!

Approximate cost of services:
$9,000.00
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Company Response

Thank you Chris I appreciate you taking the time out of your day to explain the procedure from beginning to end and the overall results. Once again thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Roofs

Imperial Roofs were awarded the Vaughan Citizen Readers Choice Award in 2011

In 1968 our founder started Cel Marchildon Roofing, which has grown into the company we have today. Through commitment to excellence in our workmanship and materials we have built our reputation of TOTAL CUSTOMER SATISFACTION by providing our customers with the BEST ROOFING SYSTEM that will accommodate their needs and budget. We will provide you, our valued customer, with a detailed assessment that will outline the specific requirements for your home.

Our expert staff is committed to providing you with the BEST ROOFING EXPERIENCE available in the GTA. All workers are covered by WORKERS COMPENSATION. Our company is fully LICENSED AND INSURED to provide you with a WORRY FREE ROOFING EXPERIENCE. We DO NOT USE ROOFING SUB-CONTRACTORS. All work is performed by our expert employees.

This may or may not be your first time purchasing a new roof, however we would like to outline some of the key factors in our operating process:

Provide a copy of our Insurance Certificate
Provide a copy of Workplace Insurance Safety Board Certificate upon request
Provide a copy of our Operating License
Protect your home and surrounding area from falling debris
Tear off all old shingles to the roof deck
Inspect the wood deck for rotting and warping areas
Install eave protection to all insulated eaves
Install name brand shingles with your choice 25 years to limited lifetime guarantee
Install proper ventilation to the roof (1sq ft for every 300 sq ft of attic floor area)
Install new metal flashing where needed or refurbish to “new” standards
Install closed valleys with aluminum underneath to ensure maximum protection
Full property clean up using magnetic sweeps and trailers to ensure no driveway damage
All employees are Fall Safety accredited and Crew Chief First Aid and CPR trained

Services We Provide:
*Asphalt Shingle Replacement
*Gutters, Soffit & Fascia
*Siding - Vinyl, Aluminum
*Leaf Screen for Eavestroughs
*Rooftop Snow & Ice Dam Removal
*Roof Repairs
*Roof Evaluations
*Cedar Shakes
*Slate Roofs
*Insurance Claims
*Flat Roofs
*Ventilation Upgrades

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
SERVICES
Residential Re-Roofing and aluminum services gutters soffit, fascia and siding.
BRANDS
IKO, CertainTeed,Owens Corning,GAF,BP,Gentek,Royal Aluminum,Alu-rex
SPECIALITIES
Residential re-roofing specialist. Residential aluminum services. Gutters,soffit,facia, and siding.
WEBSITE
https://www.imperialroofs.com
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Cash or Cheque Credit Card
LICENSES
Toronto #T85-3592020, Mississauga #2010 007966
MEMBERSHIPS
BBB, HomeStars, Owens Corning certified,IKO Certified Installer, Velux Skylights Certified Installer
LIABILITY INSURANCE
Yes
DIPLOMAS
IKO Shield PRO Plus, Building Products of Canada Corp, Lomanco - Concepts and Design of Attic Ventil
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years workmanship & manufacturers warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.