Imperial Roofs

Roofing
126 Fenmar Drive Toronto ON M9L 1M6
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Imperial Roofs
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 3 timesBest of 2020winner 3 times

Reviews for Imperial Roofs

Average customer rating:
9.8 10 (175 reviews)

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Private User
Private User
0 reviews Orangeville, ON
10/10

Roof

Professional and amazing service. From the time of estimate to the time of finish service the imperial roofs team was excellent. We would highly recommend this company to all our family and friends. Thank you Imperial Roofs from a very satisfied customer !

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Company Response

Hi, thank you so much for writing this nice review. Wish I knew who you were to thank you personally but with that said thank you once again.

Laura in Brampton
Laura in Brampton
2 reviews Brampton, ON
10/10

Re shingle Roof

From start to finish it was a pleasure dealing with Imperial Roofs. Mike provided an estimate and was very thorough in explaining what work was needed; Imperial Roofs were the only company that actually went up on the roof and provided pictures. We knew ahead of time that plywood needed replacing and the cost of the additional sheets. They crew showed up at the time arranged and when finished you wouldn't have known they were here - with the exception of a great new roof, very tidy. Extremely pleased and would highly recommend using them, very professional.

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Company Response

Hi Laura thank you so much for taking the time out of your busy day to review us. Your commentary is really appreciated. We try to be as transparent as possible to make sure that our customers are fully aware of the situation they are potentially getting into Prodigy to work commencing. Once again thank you so much.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Full roof repair and shingle replacement

Amazing service! Very friendly and professional, answered all my questions. Took the extra time to properly install all new plywood sheets as well as add spacers to the rafters where required. Transparent about the price through the entire process.

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Company Response

Thank you so much for the great review. I know who you are but I will not mention your name. When we first spoke we try to advise you against some very wavy plywood at the home and found out that it was not necessarily just the word but some of the rafters that were uneven. We rectify the issue and I think the overall product looks amazing now. Enjoy your new roof. Once again thanks

Kumar from Vaughan
Kumar from Vaughan
4 reviews Vaughan, ON
10/10

Shingle Roof Replacement

After significant research I decided to go with Imperial Roofs for my entire shingle roof replacement. Stephan was a significant reason for my decision and I am so happy I went with him. Besides having all the certifications and qualifications he was professional and a pleasure to deal with. He provided various options, prices and recommendations without ever trying to force me into anything. He and his team showed up when they were supposed to and completed the work as scheduled. All safety precautions and care taken and they completely cleaned up after they were done. Stephan and Imperial Roofs do things the way it should be done…No shortcuts, excellent quality and a fair price. Let me save you a great deal of research and time by highly recommending you to call Stephan and Imperial Roofs as you will not be disappointed. He is not the sales guy that books your roof and you don’t see him again…He is there on site working with his guys ensure everything is done right.
After the work was done, I had an independent professional inspect the roof and a full report was provided. I am pleased to let you know that the work performed by Imperial Roofs was of excellent quality and workmanship. Well worth the investment and now I have a roof for me and my family to enjoy for years to come.

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Company Response

Hi Kumar, thank you so much for the great review in regards to your process of hiring a roofing company. It was also a pleasure dealing with you. You did lots of research prior to us giving you a variety of different options on your roof. I strongly believe you selected the best options possible for your home and I know for sure you'll have a great room for the next 40-50 years.

Karla
Karla
1 review Toronto, ON
9/10

New Shingles: Small Bungalow Roof + Garage Roof - Fall 2016

Waited a few years to write the review to make sure they stood the test of time! Happy to share that the roof still looks amazing and we have had not issues and best part no LEAKS!

Service: Replace House and Garage Shingles + minor repairs of rotten wood

Initial Call & Service Set up: I contacted about 10 companies and received about 6 quotes. Imperial was not the cheapest nor was it the most expensive. I ultimately went with them as they had great reviews and were very professional and upfront about the cost and the work that would be performed.

Actual Service: My initial appointment was re-schedule due to windy weather (safety first). On the re-schedule day the crew arrived early and on time. They got the job done in one day!

Overall: I have recommended them to a few people and will call them again (hopefully not anytime soon) for any roofing needs.

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Company Response

Wow I am amazed that you waited this long to review us but with that said it is greatly appreciated. Obviously we are not surprised that your roof is performing excellently but I encourage you to write on your roof and to make sure everything is performing as we promised. Thank you so much have a great day

Robogar in Vaughan
Robogar in Vaughan
2 reviews Vaughan, ON
10/10

Replace Shingles on Roof - Good Job

I reviewed rates from a few companies and Imperial gave the most competitive quote by far. Mike was very thorough in explaining the work involved and Stephan's team was efficient on the day of the job. They were also very responsive when I reached out a few days after about a minor issue which was easily resolved.

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Company Response

Thank you so much for the great review and also mentioning the small issue that was able to be resolved efficiently and in a timely manner. I don't recall the issue but I'm glad it was all taken care of.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent and quick work on a new roof

We needed emergency roof repairs and a whole new roof and are so glad we chose Imperial Roofing. The team was very quick, (in one day the whole project was done!), professional, friendly, safety oriented, went above and beyond and did great work.
We are very pleased with the work they did how our roof now looks.
Thank you!

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Company Response

Sorry I don't recognize you from your comments but thank you very much for taking the time out of your busy day to review as it is much appreciated.

Private User
Private User
Private User reviews Toronto, ON
10/10

Re-shingle roof

I am very pleased with the work Stephan and crew did in the re-shingling of my mother's house. Once the snow cleared, the damage done by high winds and animals was evident, an required immediate action. We were pleasantly surprised that it only took 1 day for Imperial Roofs to remove/replace the whole roof. The clean up was impeccable, didn't even find 1 loose roof nail on the ground. Way to go!

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Company Response

Thanks for the great review Joe. Luckily we were still able to do this for you in the midst of the pandemic. Due to the circumstances of your home being so damaged we were still allowed to go because of the emergency situation you were in. Thanks for trusting us and getting this job done safely In these unprecedented times.

Private User
Private User
0 reviews Toronto, ON
8/10

replace the shingles on my roof

Excellent work, As promised they workes arrived a little early. Staff very pleasant. They cleaned up all the mess prior to leaving. A very profession job. The roof look amazing.

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Company Response

Hi Maria, thank you for the great review. With that said I am just wondering why you have posted eight out of 10 if everything was excellent. Please contact me when you have a chance and let me know where we could improve.

nhewton in Thornhill
nhewton in Thornhill
0 reviews Toronto, ON
10/10

Roofing

Guys were professional from initial meeting and quote. Am pleased with the job but I am waiting on my eavestrough which they could not do because of the virus.

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Company Response

Hi Neil, thank you for the great review. Those were very challenging times when we did your roof. We are now back fully functional. I will call you soon to get the gutters done.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Roofs

Imperial Roofs were awarded the Vaughan Citizen Readers Choice Award in 2011

In 1968 my father founded Cel Marchildon Roofing, which has grown into the company we have today. Through commitment to excellence in our workmanship and materials we have built our reputation of TOTAL CUSTOMER SATISFACTION by providing our customers with the BEST ROOFING SYSTEM that will accommodate their needs and budget. We will provide you, our valued customer, with a detailed assessment that will outline the specific requirements for your home.

Our expert staff is committed to providing you with the BEST ROOFING EXPERIENCE available in the GTA. All workers are covered by WORKERS COMPENSATION. Our company is fully LICENSED AND INSURED to provide you with a WORRY FREE ROOFING EXPERIENCE. We DO NOT USE ROOFING SUB-CONTRACTORS. All work is performed by our expert employees.

This may or may not be your first time purchasing a new roof, however we would like to outline some of the key factors in our operating process:

? Provide a copy of our Insurance Certificate
? Provide a copy of Workplace Insurance Safety Board Certificate upon request
? Provide a copy of our Operating License
? Protect your home and surrounding area from falling debris
? Tear off all old shingles to the roof deck
? Inspect the wood deck for rotting and warping areas
? Install eave protection to all insulated eaves
? Install name brand shingles with your choice 25 years to limited lifetime guarantee
? Install proper ventilation to the roof (1sq ft for every 300 sq ft of attic floor area)
? Install new metal flashing where needed or refurbish to “new” standards
? Install closed valleys with aluminum underneath to ensure maximum protection
? Full property clean up using magnetic sweeps and trailers to ensure no driveway damage
? All employees are Fall Safety accredited and Crew Chief First Aid and CPR trained

Services We Provide:
*Asphalt Shingle Replacement
*Gutters, Soffit & Fascia
*Siding - Vinyl, Aluminum
*Leaf Screen for Eavestroughs
*Rooftop Snow & Ice Dam Removal
*Roof Repairs
*Roof Evaluations
*Cedar Shakes
*Slate Roofs
*Insurance Claims
*Ventilation Upgrades

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
SERVICES
Residential Re-Roofing and aluminum services gutters soffit, fascia and siding.
BRANDS
IKO, CertainTeed,Owens Corning,GAF,BP,Gentek,Royal Aluminum,Alu-rex
SPECIALITIES
Residential re-roofing specialist. Residential aluminum services. Gutters,soffit,facia, and siding.
WEBSITE
http://www.imperialroofs.com
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Cash or Cheque Credit Card
LICENSES
Toronto #T85-3592020, Mississauga #2010 007966
MEMBERSHIPS
BBB, HomeStars, Owens Corning certified,IKO Certified Installer, Velux Skylights Certified Installer
LIABILITY INSURANCE
Yes
DIPLOMAS
IKO Shield PRO Plus, Building Products of Canada Corp, Lomanco - Concepts and Design of Attic Ventil
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years workmanship & manufacturers warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.