Reviews

10/10

I was able to successfully guess, with the help of Mr Google, that the lid switch on our Kenmore washing machine had failed. We had used Rick for a repair to the companion dryer last year so he was our go to guy. We were not sure if he was in COVID-19 lock-down but happily for us he was on another job and able to fit us in next. He alerted us as to his estimated arrival time and, with appropriate social distancing, was able to quickly replace the switch and make the washer load ready for my wife to pick up where she left off. BTW Rick, the lemon in hot water cure has been roundly debunked!

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Company Response

thanks for taking your time and writing a review for us .we appreciate your business. have a nice day

10/10

We chose Rick Appliance Repair on the basis of recent favourable reviews on HomeStars. I booked an appointment on line on Sunday evening and received a response in a short time frame. Rick was able to accommodate us late Monday and we were kept apprised of his expected ETA. He let us know beforehand his charge for a service call. After an inspection of the appliance and after a diagnostic test, he was able to determine the prime cause of the failure and that thankfully turned out to be the single point of failure. He gave us some tips on how to prevent a recurrence and even inspected the outside vent to check for air flow. He left the house with the machine operating normally again and with two very satisfied customers. We would definitely use his services again should any of our other appliances fail.

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Company Response

thank you so much for your review. We are glad to hear that another happy customer. have a nice day

10/10

We have been very happy with the conscientiousness and level of service provided by hometurf lawn care providers. The report left at the end of each service call is useful in addressing any measures that we need to take between visits. Of course positive feedback is always welcome [ if warranted of course]. We intend to renew next fall for the coming year. Where friends neighbors have inquired as to our level of satisfaction, we can honestly say that we are very pleased to recommend this company based on our several years now of service.

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Company Response

Thank you very much for the recommendation, Lorne! We're so happy to hear you see the value of our detailed reports and can't wait to work with you next season.

10/10

We are now signed up for a 3rd year which underscores our complete satisfaction with this professional and dependable lawn service. If you are in the market, this company is certainly worthy of your consideration. Our revived lawn speaks for itself.

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Company Response

Thank you very much for your lovely comments, Lorne! We appreciate your business and that you took the time to share your experience with the community!

10/10

The two man crew [sorry – forget the names] arrived as arranged with the basket and chipper. Despite working under adverse conditions [a hysterical neighbour called the police to complain], the tree pruning and clean-up was completed with first class professionalism. Both men were highly knowledgeable and I would be pleased to recommend this tree service. This is the one that we will call for our next job.

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Company Response

Hi Lorne,
Thank you for taking the time to write this review for us! We are very pleased to hear that Elliot & Chris exceeded your expectations. We look forward to working for you again.
Sincerely,
Nikki

10/10

This was a small job but our regular contractor never found the time. My wife wanted decided to check out this contractor as the HomeStars reviews were excellent and, if satisfied, we planned to use the company for future electrical needs/projects. Professional, polite and punctual summarizes our experience. Mike came precisely as promised and did an excellent job. He later phoned to check that all was well. Can't ask for any more than that and we like to support our local businesses. Highly recommended.

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Company Response

Thanks for your kind words. We don't forget where we came from. Small jobs helped us get to where we are today as well.

Kindest regards,

Mike

10/10

We are very satisfied with the services and product installed by Troughway. We dealt with Patrick who was totally professional, responding to our preliminary enquiry promptly, making an onsite estimate and carrying out the work in very short order. He even provided photos of the eaves troughing before and after. Project services included gutter cleaning before installation of the leaf guards. Communications throughout were excellent. We are very pleased to recommend this company for your consideration.

2 of 2 people found this review helpful.
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