fter 20 years of having an aging Furnace and Central Air Conditioner it was time to benefit from new energy efficient technology from a company that had a proven track record of customer satisfaction in Mississauga and surrounding area. It became abundantly clear from the outset that Furnace King with over 40 years of experience stood out from the competition that had the products, people and service quality that we were looking for in a company. At the same time, we decided to obtain competitive bids from other companies that offered comparable products and services by Ammana, Carrier, Lennox and Trane.
Furnace King’s Sales Executive was Sandip, who is very professional, educated, courteous and responsive. Sandip listened to our needs, examined our existing systems and reviewed the various options that would best serve our household heating and cooling needs for the present and years to come.
We compared competitive offers and chose Furnace King that offered the best value, had a proven track record of successes and possessed a high reputation of customer satisfaction. Their products are competitively priced in the market place but it was Sandip who made it really easy for us to arrive at the right decision.
The Installation Technicians, Mike and John arrived on the day and time that they were scheduled, a most professional, courteous, clean and proficient team. They were a pleasure to have in our home that they treated just like their own. The installation went as planned without a hitch and our home was left without a visible physical make over.
We chose a Trane XV95 high efficiency two stage variable speed Furnace and XL-16i Air Conditioner that run very quiet. The results to-date are outstanding. Sandip was right again. Having a Nest Thermostat, we reviewed the usage history of the number of hours the furnace and AC were on most days over the past month alone anywhere from up to 20 hours a day on those hot and humid days compared to current usage of 8 hours or less per day. Our two story home is now comfortable and a pleasant to be in.
Furnace King has established a professional team of sales and installation experts, offering high-quality systems that are covered by some of the best warranties in the market. In the end it all boils down to the people that represent your brand. Nice job Furnace King. You have figured it out. It is not the transaction but the business relationship that you establish with your customers that makes you stand out from the competition. We highly recommend your products, people and services.