Stewart Roofing And Insulation

Roofing
15 Grenfell Cres. Suite 205 Ottawa ON K2G 0G3
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Stewart Roofing And Insulation
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Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for Stewart Roofing And Insulation

Average customer rating:
9.8 10 (212 reviews)

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S. W.
S. W.
0 reviews Ottawa, ON
10/10

Kieran is very professional, friendly and helpful.

I called Kieran a few times for his advice on roofing, he has been always quick in responding my calls, and providing answers to my questions and concerns. I found him very professional, helpful and friendly. I will definitely recommend Steward Roofing to my friends.

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Private User
Private User
Private User reviews Barrie, ON
0/10

Roofing Issue

2019 hired this company to install our new roof. Noticed issues right away. Notified them and they advised it would resolve itself. Now, less than 1.5 years later they refuse to correct the issue they advised would resolve itself. They expect us to pay another $1,500.00 to fix a problem that should have been addressed in the first place. They also left us with rusted flashing they should have advised in 2019 us to replace. Terrible service.

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Company Response

Stewart Roofing Ltd is a family run business which has had the privilege of servicing Ottawa and the Ottawa Valley for over 30 years because of our commitment to quality and customer service.

After installing this new roof in late November 2019, our client observed how the shingles did not appear to be laying flat. A common observation for Architectural shingles applied this time of year. We suggested to our client to wait until the coming of warmer temperatures the following spring to let the shingles relax, settle down and seal together and if still unsatisfied with the shingle aesthetics we would be happy to instigate a manufacturer warranty claim on our clients behalf. Warranties were registered contract paid and we had not heard back from this client until last week nearly two years later.

This current communication referred to the development of a slight depression which has now appeared on a lower canopy roof deck two years after the completion of the roof installation. Immediate response and inspection by qualified Stewart Roofing inspection personnel confirmed a very slight depression but no truss or deck instability. It would appear to be a slight depression due to truss warping, possibly in connection to snow load. The cost to open up the roof for an internal roof deck inspection involved, taking off the shingles, plywood, truss releveling then deck reassembly, application of synthetic underlayment, metal drip edge installation followed by new shingle application was quoted to the client.
It is important to note that the development for this structural repair is in no way connected to the initial roof application or roof installation contract. If the client still has any shingle settling concerns we would still be happy to assist the client in starting a manufacturer warranty claim.

We at Stewart Roofing Ltd deeply regret that this client is not content with our inspection and response, however we remain as always committed to our thousands of satisfied clients

Angela in Bathurst
Angela in Bathurst
1 review Ottawa, ON
10/10

Residential Flat Roof Repair and Inspection

It's autumn and with it, comes the rains. Lots of rain. Which usually stays outside of your home. Unfortunately for me, the rain was happening inside my home too. Unannounced and totally unexpected, the integrity of my flat roof was no more as the rain leaked and dripped into my home. Talking about panic! Kieran was my first point of contact when I called Stewart Roofing. Not only was he professional but caring and took the time to listen and ask me questions so that he could build the scenario of what was happening in my home. Shortly after we ended our call, Stan called me. He was out on my roof the next morning and spent the better part of the morning with me explaining, showing, guiding, and being patient with me. Stan is extremely professional, knowledgeable, trustworthy, and honest. Did I say caring? Because he is. As soon as the rain let up, he brought his crew and Miguel to work on the repairs. But that wasn’t all they did! They found more issues and immediately began brainstorming on how to repair the new issues. Throughout all this, Stan communicated clearly to me what was happening, what was to be expected, and what he thought would be the best solutions. From my initial call of Help! to Kieran to the final repair completed by Stan and his crew, it was under one week (and that includes a weekend). I highly recommend Stewart Roofing – they are one of the few companies who truly provide high quality workmanship, delivered with professionalism, integrity, and trustworthiness. Stan and his staff – they are AH-mazing!!

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Howard in Mississauga
Howard in Mississauga
1 review Mississauga, ON
10/10

Great job...very satisfied

Getting an estimate was quick and contactless which was helpful during these covid times. Crew worked diligently on a couple of the hottest days of the summer. The roof looks great.

They ensured that the job site was clean and free of debris.
When the roof was finished the foreman offered me a chance to inspect the roof in personal or by viewing photos..
The day after the roof was installed another Stewart Roofing employee drop by to ensure I was happy with the job and the clean up. All in all a thoroughly professional job

I would absolutely recommend Stewart Roofing.

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Company Response

Thank you very much it was a pleasure to be of service.

The Stewart roofing family.

Scott in Ottawa
Scott in Ottawa
1 review Ottawa, ON
10/10

Exceeds Expectations!

Stewart Roofing was a pleasure to deal with on the replacement of our 20-year-old bungalow roof. Keiran Stewart took my initial call and referred me to estimator Jade. She provided a very competitive price quote along with a brochure of material specifications, list of previous projects, warranty information and insurance certificates. She even suggested a shingle colour which turned out to be perfect! After a couple of follow-up questions, that were answered promptly, the work was scheduled. Alex and his crew arrived early and worked all day and part of the next morning. They were all skilled, professional and friendly. It was clear by their demeanour that they enjoyed their work. The result was a perfect roof and a clean jobsite. Later we were notified that our product warranty had been properly registered. From beginning to end, Stewart exceeds expectations. Highly recommended!

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Company Response

Thank you sooo much it was truly a pleasure to be of service to you and your family. All the best.
The Stewart roofing team.

Douglas in Toronto
Douglas in Toronto
0 reviews Ottawa, ON
10/10

Amazing Job, very professional!

Great crew, very friendly, and professional. Clean up was perfect. Job was done quickly with no issues.
Highly recommend this company. Very pleased with the whole job!
Hire these folks, you won't regret it!

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Company Response

Thank you for a wonderful review. It was a pleasure working with you.

Laura
Laura
0 reviews Ottawa, ON
10/10

Two Roofs Reshingled

We are extremely pleased with Stewart Roofing. We had two roofs reshingled. The crew is very professional and did a fantastic job. Cleanup was perfection - you wouldn't know a roofing job had been done. I would (and have) recommended them to friends and family.

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Company Response

Thank you for a wonderful review. It was a pleasure working with you.

WendyB in Ottawa
WendyB in Ottawa
1 review Ottawa, ON
10/10

Roofing job in July 2020

We live in a semi detached house and along with our neighbour, we were interested in reroofing the flat roof of our houses. Stan promptly came in to give a detailed quote for the job. The communication was complete, the team was very efficient and the job was completed within a few days. We were not asked to pay a retainer, instead paying in full after the job was completed. Stan pointed out a few deficiencies in our previous roofing job and all was remedied to our great satisfaction. Best roofing experience ever. Would not hesitate to refer him for any roofing work.

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Company Response

Thank you so much for taking the time for writing such a wonderful review. It was a pleasure to have been of service to both you and your neighbour. All the best.
Stan Stewarat

Michael in Toronto
Michael in Toronto
1 review Ottawa, ON
10/10

Outstanding service, professionalism, workmanship and price.

Over the past six months, I have had two roofing jobs completed by Stewart Roofing. One part of the house is shingled, the other is flat. Kieran’s crew took care of the shingles, Stan’s team looked after the flat roof. It’s a big ticket job that no one looks forward to having to pay for but you want to know that you’ve been serviced properly and fairly. My experience with Stewart Roofing has been outstanding. I have absolutely no hesitation or reservations about recommending them whatsoever.

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Company Response

Thank you for your great review. It was a pleasure working with you.

Kieran and Stan

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stewart Roofing And Insulation

VOTED OTTAWA'S #1 ROOFING CONTRACTOR on homestars.com for 2016, 2014 and 2013!

Stewart Roofing Ltd. is the only roofing contractor in the Ottawa Region certified to install all products from GAF, OWENS CORNING and CERTAINTEED. We can also provide our customers with a true transferable lifetime warranty.

With a stable, motivated and skilled workforce, we are in a position to provide both commercial and residential clients an unsurpassed quality of products, workmanship and customer service.

We offer a full range of services which include:

Residential and Commercial Roofing
Slopped and Flat roofs
Free Estimation Service
Residential New Construction Roof Installation
Velux Skylights and Suntunnels Sales and Installation
Ventilation Assessment and Installation
Custom Flashing and Metal Fabrication
Ice and Snow Removal

Call us now to see why we are recommended by every client!

613 864 0131

Stewart Roofing Ltd.

CATEGORIES
Roofing
PRODUCTS
We recommend architectural shingles from: OWENS CORNING Tru Definition Duration, CERTAINTEED Landmark or GAF Timberline HD. We can offer our customers a 50 year non prorated warranty (also transferable) from all 3 manufactures. We are also certified with VELUX Skylights and Suntunnels for sales and installations.
WEBSITE
http://www.stewartroofingottawa.com
YEAR ESTABLISHED
30
NUMBER OF EMPLOYEES
40
PAYMENT METHOD
Cheque, Interac, Visa, Mastercard
LICENSES
OWENS CORNING PREFERRED CONTRACTOR, GAF CERTIFIED CONTRACTOR, CERTAINTEED SELECT SHINGLE MASTER CONT
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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